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4.4 out of 5

"Loved the location to be right on the beach. It was a highlight of our 16 day road trip from TN, KY, WV, VA NC and SC. " More

By a verified traveler on Wed 02 Nov 2022

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Hotel Description

3.5-star beachfront hotel with free breakfast

On the beach

Stay at this Kill Devil Hills hotel and you'll be within half a mile (1 km) of Stop-N-Shop Beach Shop and 2 miles (3 km) of Destination Fun. Wright Brothers National Memorial and Professor Hacker's Lost Treasure Golf are also within 2 miles (3 km).

Private sand beach

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and free perks like on-the-go breakfast and free self parking.

Dune View with 2 Queen Beds and Private Patio or Balcony in the Tower

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$94* Per night/room Dec 4 - Dec 5

Standard Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Ocean View with 2 Queen Beds and Private Balcony in the Tower

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed with Sofa bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Poolside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Poolside Efficiency with 2 Queen Beds and Full Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Shutters on the Banks ratings based on 24 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Shutters on the Banks

Everyone (7) Couples (5) Family (7)
5 out of 5
Loved the location to be right on the beach. It was a highlight of our 16 day road trip from TN, KY, WV, VA NC and SC.

Posted by , from KENNEWICK on Nov 2, 2022

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Comment from Hotel Management

Nov 5, 2022 by The Shutters Staff

Thank you so much for your review.Look forward to seeing you again in the near future.

4 out of 5
The room could've been cleaner overall it was pleasant

Posted by on Aug 1, 2022

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Comment from Hotel Management

Aug 1, 2022 by Shutters Staff

Thank you for your feedback. We will make sure to address the issue with our housekeeping management. Hope we get to see you again soon.

5 out of 5
I wanted beach access, and easy access to shops and food, we had that with shutters.

Posted by on Jul 27, 2022

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Comment from Hotel Management

Jul 28, 2022 by Shutters Staff

Glad we could accommodate your stay. Come see us again anytime!

5 out of 5
Great pool and hot tub areas

Posted by on Jul 18, 2022

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Comment from Hotel Management

Jul 20, 2022 by Shutters Staff

Thank you for your review we are glad you enjoyed your stay and hope to see you again soon!

5 out of 5
Great

Posted by on May 22, 2022

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Comment from Hotel Management

Jun 11, 2022 by Shutters Staff

Thank you for your review and feedback.

5 out of 5

Posted by , from gum spring on May 15, 2022

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5 out of 5
The only problem at all was that they didn’t recycle. The private beach access and balcony were amazing. The water pressure in the shower was good! Housekeeping was very friendly.

Posted by on Mar 27, 2022

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Comment from Hotel Management

Mar 29, 2022 by Shutters Staff

Thank you for the review. Unfortunately, the town doesn't recycle to business. We wish we could too.

5 out of 5
Everything was good. The check in/ staff and breakfast staff was wonderful. Our room was wonderful this time. Thank you so much for your wonderful housekeeping

Posted by on Dec 1, 2021

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Comment from Hotel Management

Dec 1, 2021 by Shutters Staff

Thank you so much for your review! We are glad you enjoyed your stay and hope to see you again real soon! :)

4 out of 5
It was close to the ocean and when there wasn't any hot water they did a partial refund without being asked. The walls were very thin could hear people talking in the adjacent rooms. The shower had very little pressure the faucet unit needs replace.

Posted by , from GRANTSVILLE on Oct 25, 2021

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Comment from Hotel Management

Oct 25, 2021 by Shutters Staff

Hi Susan, Thank you for the review, we do apologize that you had issues with your room. We will look into this matters immediately. Please come see us again soon.

5 out of 5
Love the location of property! The room and the property were very very clean. Great place for future stays!

Posted by , from Chester on Oct 19, 2021

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Comment from Hotel Management

Oct 19, 2021 by Shutters Staff

Thank you for your review and feedback!

Property Features

Unwind on the private sand beach, located just 18 meters away. After a day at the beach, enjoy amenities at Shutters on the Banks like a seasonal outdoor pool, an indoor pool, and a spa tub. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a fitness center and a terrace. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Self parking is free. This 3.5-star Kill Devil Hills hotel is smoke free.

  • 86 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Shutters on the Banks offers 86 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This Kill Devil Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 7 AM to 10 AM.

Nearby Activities

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Windsurfing nearby
  • Ecotours nearby
  • Boat tours nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Shutters Banks
  • Shutters Banks Hotel
  • Shutters Banks Hotel Kill Devil Hills
  • Shutters Banks Kill Devil Hills
  • Colony Iv
  • Shutters On The Banks Hotel Kill Devil Hills
  • Shutters On The Banks Outer Banks, NC - Kill Devil Hills
  • Shutters on the Banks Hotel
  • Shutters on the Banks Kill Devil Hills
  • Shutters on the Banks Hotel Kill Devil Hills

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Shutters on the Banks.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.