Skip to main content
Beginning of main content
4.3 out of 5

"It was close to the ocean and when there wasn't any hot water they did a partial refund without being asked. The walls were very thin could hear peopl ... " More

By a verified traveler on Mon 25 Oct 2021

Enter dates to see availability

Hotel Description

3.5-star beachfront hotel near Nags Head Fishing Pier

On the beach

Within 2 miles (3 km) of this Kill Devil Hills hotel, you'll find Wright Brothers National Memorial and Destination Fun. Professor Hacker's Lost Treasure Golf and Nags Head Woods Preserve are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and free perks like on-the-go breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 86 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include premium bedding, free local calls, and hair dryers.

Standard 2 Queen Beds with Pool / Parking Lot View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$90* Per night/room Dec 1 - Dec 2

Standard Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Ocean View with 2 Queen Beds and Private Balcony in the Tower

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed with Sofa bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Poolside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Dune View with 2 Queen Beds and Private Patio or Balcony in the Tower

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Shutters on the Banks ratings based on 30 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Shutters on the Banks

Everyone (9) Couples (7) Family (11)
4 out of 5
It was close to the ocean and when there wasn't any hot water they did a partial refund without being asked. The walls were very thin could hear people talking in the adjacent rooms. The shower had very little pressure the faucet unit needs replace.

Posted by , from GRANTSVILLE on Oct 25, 2021

Was this review helpful to you?
Comment from Hotel Management

Oct 25, 2021 by Shutters Staff

Hi Susan, Thank you for the review, we do apologize that you had issues with your room. We will look into this matters immediately. Please come see us again soon.

5 out of 5
Love the location of property! The room and the property were very very clean. Great place for future stays!

Posted by , from Chester on Oct 19, 2021

Was this review helpful to you?
Comment from Hotel Management

Oct 19, 2021 by Shutters Staff

Thank you for your review and feedback!

5 out of 5
Loved the access to the ocean!

Posted by , from Richmond on Oct 5, 2021

Was this review helpful to you?
Comment from Hotel Management

Oct 5, 2021 by Shutters Staff

Hi Karen, Thank you for the review. We are so happy you enjoyed your stay with us. We hope you will come see us again soon.

5 out of 5

Posted by on Aug 1, 2021

Was this review helpful to you?
5 out of 5
great place

Posted by on Jul 10, 2021

Was this review helpful to you?
Comment from Hotel Management

Jul 11, 2021 by Shutters Staff

Thank you. We hope to see you all again soon.

5 out of 5
It is right on the beach. We walked through a corridor and to their gazebo, then we were on their private beach access.

Posted by on May 17, 2021

Was this review helpful to you?
Comment from Hotel Management

May 17, 2021 by Shutters Staff

Hello, Thank you for the review. Glad you enjoyed your visit. Please come see us again soon.

3 out of 5
The breakfast was terrible. Only packaged muffins, reconstituted eggs, and biscuits with gravy. No meat of any kind. Obviously, the motel was trying to get by with as little as possible. What a joke.

Posted by on Apr 28, 2021

Was this review helpful to you?
Comment from Hotel Management

Apr 28, 2021 by Shutters Staff

Thank you for your review. We are sorry you didn't enjoy our breakfast.

5 out of 5
Very affordable nice facility. I would stay again.

Posted by on Apr 20, 2021

Was this review helpful to you?
Comment from Hotel Management

Apr 20, 2021 by kk

Thank you! Hope to see you again soon.

5 out of 5

Posted by on Apr 7, 2021

Was this review helpful to you?
Comment from Hotel Management

Apr 18, 2021 by kk

Thank you. Hope you will visit again.

2 out of 5
Checkin went smoothly! Staff was courteous! But then I entered my room, which had a musky smell, only to find hair on the bathroom tub and dingy, dirty looking towels hanging up. I went back to the front desk and was moved to another room without issues. Next morning as I was quickly getting ready for my work day, I discovered that there was no hot water for my morning shower. Then discovered that the phone didn’t work when I tried to call the front desk. After reaching them on my cell phone they didn’t really seem concerned.....offered another room to shower in but at this point I was just ready to leave! After my cold shower I went to checkout and the staff didn’t seem very concerned at all....said that it was booked through a third party so I needed to contact them if I had issues!

Posted by on Feb 15, 2021

Was this review helpful to you?
Comment from Hotel Management

Feb 15, 2021 by kk

Hello, Thank you for the review, we do apologize that you had a problem with the rooms. We will definitely look into the situation. We are sorry you felt the staff didn't seemed concerned we most defiantly do care about our guest stays. We appreciate your comments and hope you will give us another chance on your next visit to the OBX.

Property Features

Shutters on the Banks offers its guests a seasonal outdoor pool, an indoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A terrace, tour/ticket assistance, and a picnic area are also featured at the business-friendly Shutters on the Banks. Free self parking is available. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. This 3.5-star Kill Devil Hills hotel is smoke free.

  • 86 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Shutters on the Banks offers 86 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This Kill Devil Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 7 AM to 10 AM.

Nearby Activities

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Ecotours nearby
  • Boat tours nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Shutters Banks
  • Shutters Banks Hotel
  • Shutters Banks Hotel Kill Devil Hills
  • Shutters Banks Kill Devil Hills
  • Colony Iv
  • Shutters On The Banks Hotel Kill Devil Hills
  • Shutters On The Banks Outer Banks, NC - Kill Devil Hills
  • Shutters on the Banks Hotel
  • Shutters on the Banks Kill Devil Hills
  • Shutters on the Banks Hotel Kill Devil Hills

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Shutters on the Banks.
url importing http://www.travelocity.com/Kill-Devil-Hills-Hotels-Shutters-on-the-Banks.h4805997-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Kill-Devil-Hills-Hotels-Shutters-on-the-Banks.h4805997-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Kill-Devil-Hills-Hotels-Shutters-on-the-Banks.h4805997-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.