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4.7 out of 5

"Room was nice but shower tile caulking was dirty. " More

By a verified traveler on Wed 29 Sep 2021

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Hotel Description

Enjoy 4 restaurants at this 3.5-star Murphy hotel

In Murphy

You'll be steps from Harrah's Cherokee Valley River Casino & Hotel and a 5-minute walk from Nantahala National Forest. Koneheta Park and Murphy River Walk are also within 6 miles (10 km).

Casino, fitness center

A casino, 4 restaurants, and a gym are all featured at this hotel. A bar/lounge, a 24-hour front desk, and a coffee shop are also provided.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 300 guestrooms also offer WiFi and flat-screen TVs with satellite channels. Wired Internet, room service, and hair dryers are also available.

Luxury Room, 1 King Bed (River Tower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$80* Per night/room Nov 1 - Nov 2

Luxury Room, 2 Queen Beds (River Tower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room (River Tower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Harrah's Cherokee Valley River Casino & Hotel ratings based on 26 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Harrah's Cherokee Valley River Casino & Hotel

Everyone (15) Couples (7) Family (3)
4 out of 5
Room was nice but shower tile caulking was dirty.

Posted by on Sep 29, 2021

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1 out of 5
Bed was broken, also full of Bed Bugs. Banging Noise was coming out of the bathroom fan even if it is turned off.

Posted by on Aug 19, 2021

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4 out of 5

Posted by on Feb 24, 2021

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Comment from Hotel Management

Mar 8, 2021 by Harrah's Cherokee Casinos Customer Service

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our Casino and Hotel very soon! Sincerely, Harrah's Cherokee Casinos

5 out of 5
Excellent hotel, super nice staff, Hyatt selection of restaurants and Starbucks on site! Great, economical price per night for such a beautiful facility. I stay here often when working in Murphy and won’t consider staying anyplace else!

Posted by on Jan 4, 2021

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Comment from Hotel Management

Jan 8, 2021 by CVR Front Desk

Thank you for your feedback. We hope to see you again soon.

5 out of 5

Posted by on Dec 11, 2020

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Comment from Hotel Management

Dec 11, 2020 by CVR Front Desk

Thank you for your feedback. We hope to see you again soon!

5 out of 5
Very clean hotel and friendly staff, my room has a beautiful view.

Posted by , from Atlanta, GA on Oct 20, 2020

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Comment from Hotel Management

Oct 20, 2020 by Harrah's Cherokee Casinos Customer Service

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Harrah's Cherokee Casinos

5 out of 5
The room was roomy. My dad drives a scooter to get arpind and he was able to manuver in and out of the room with ease. Walk in shower with bath stool. Only.complaint is handicap rooms are farthest away from lobby and elevator. My mom uses a walker and it was far but she did it. Cleaniless at the tables were excellent theh cleaned everytime. And they came around with an indusyrail sprayer every so often and sprayed a mist on your machine and chair.

Posted by , from Murphy, nc on Oct 12, 2020

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Comment from Hotel Management

Oct 12, 2020 by Harrah's Cherokee Casinos Customer Service

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Harrah's Cherokee Casinos

5 out of 5
It was very clean it was a great place no troubles staff was awesome and stayed on top of things

Posted by , from Summerfield fl on Aug 4, 2020

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Comment from Hotel Management

Aug 13, 2020 by CVR Front Desk

Thank you for staying with us. Hope to see you again soon

5 out of 5

Posted by on Jul 13, 2020

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Comment from Hotel Management

Jul 14, 2020 by Hotel Front Desk

Thank you for staying with us. Hope to see you again soon!

5 out of 5

Posted by on Feb 17, 2020

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About the Harrah's Cherokee Valley River Casino & Hotel

Location 777 Casino Parkway, Murphy, NC 28906

Property Features

There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. A casino, a fitness center, and concierge services are also featured at the business-friendly Harrah's Cherokee Valley River Casino & Hotel. Smoking is allowed in designated areas at this 3.5-star Murphy hotel.

  • 300 guestrooms or units
  • 4 dining venues
  • Casino
  • Bar or lounge
  • Coffee shop
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Rollaway/extra beds available
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Room Amenities

Harrah's Cherokee Valley River Casino & Hotel offers 300 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Murphy hotel provides wired and wireless Internet access for a surcharge. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Bathtub or shower
  • Cribs available
  • Rollaway beds available
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Harrah's Cherokee Valley River Casino & Hotel has 4 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts Visa, Mastercard, American Express, Discover, and JCB International; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 11.77 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 11.77 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 11.77 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Harrah's Cherokee Valley River Casino Hotel Murphy
  • Harrah's Cherokee Valley River Casino Hotel
  • Harrah's Cherokee Valley River Casino Murphy
  • Harrah's Cherokee Valley River Casino Hotel Murphy
  • Harrah's Cherokee Valley River Casino Hotel
  • Harrah's Cherokee Valley River Casino Murphy
  • Harrah's Cherokee Valley River Casino
  • Hotel Harrah's Cherokee Valley River Casino & Hotel Murphy
  • Murphy Harrah's Cherokee Valley River Casino & Hotel Hotel
  • Hotel Harrah's Cherokee Valley River Casino & Hotel
  • Harrah's Cherokee Valley River Casino & Hotel Murphy
  • Harrah's Cherokee Valley River Casino & Hotel Hotel
  • Harrah's Cherokee Valley River Casino & Hotel Murphy
  • Harrah's Cherokee Valley River Casino & Hotel Hotel Murphy
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.