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4.4 out of 5

"Check-in was fast and we were offered drinks and my son received a cute goodie bag. He mentioned it being his birthday and the staff sent warm cookies ... " More

By a verified traveler on Sun 24 Nov 2019

Hotel Description

3.5-star hotel near University of Michigan

In shopping district

With a stay at this Bryant Pattengill West hotel, you'll be within half a mile (1 km) of Briarwood Mall and 3 miles (5 km) of University of Michigan. Michigan Stadium and Cobblestone Farm are also within 3 miles (5 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 10 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Free self parking, a terrace, and a garden are also offered.

Free WiFi, comfy beds

The 200 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. LED TVs come with cable channels, and other amenities include free WiFi and free weekday newspapers. Weekly housekeeping is available.

Executive Suite, 1 King Bed (Executive King)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible (Wheelchair Accessible Classic 2 Doubl)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Suite, 1 King Bed (Executive Elite King with Sleeper Sof)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Double Beds (Classic 2 Double Beds NonSmoking)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed (Classic King NonSmoking)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Balcony (Elite - King with Sleeper Balcony Acc)

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Kensington Hotel ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Kensington Hotel

Everyone (4) Couples (1) Family (7)
5 out of 5
Check-in was fast and we were offered drinks and my son received a cute goodie bag. He mentioned it being his birthday and the staff sent warm cookies to our room. Such a wonderful touch to our stay!!!! The pool was large and we had a great swim. The property itself has had some updates making it nice. Our bed was very comfortable and overall the room was nice although missing some attention to details. We would come back for sure!

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 24, 2019 by Meg - Front Office Manager

Good Morning, THANK YOU for the excellent review of your recent stay with us. I am thrilled to hear it went so well and that you enjoyed many of the amenities that we offer. We look forward to seeing you again soon.

2 out of 5
The table and tv counter were sticky. Bath robes and towels felt old and rough. No shower cap. Tissues felt like paper.

Posted by on Nov 13, 2019

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Comment from Hotel Management

Nov 14, 2019 by Meg - Front Office Manager

Thank you for reviewing you recent stay with us. I do apologize that you experienced any room issues. If I can be of further assistance, please feel free to reach out to me personally

5 out of 5

Posted by on Sep 21, 2019

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Comment from Hotel Management

Sep 21, 2019 by Meg - Front Office Manager

Thank you for the excellent review of your recent stay. I hope you had a wonderful time and we look forward to seeing you again soon

4 out of 5

Posted by on Sep 19, 2019

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Comment from Hotel Management

Sep 19, 2019 by Meg - Front Office Manager

Thank you for reviewing your recent stay with us. We appreciate your feedback and look forward to seeing you again soon

5 out of 5
The hotel staff were great the room nice an clean maid service were very nice an fast on cleaning the room the pool is huge. I would most definitely stay here again if I am in the area.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 17, 2019 by Meg - Front Office Manager

Good Morning, Thank you for reviewing you recent stay with us. We appreciate your kind words and look forward to seeing you again soon Thaaks

5 out of 5
Beautiful hotel in a great location! Staff was incredibly helpful and polite. Would definitely stay here again!

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 5, 2019 by Meg - Front Office Manager

Thank you for the excellent review of your recent stay with us. We hope to see you again when your travels bring you to Ann Arbor!

5 out of 5
Very nice hotel - everything was fine - bed comfortable and the updates at the hotel and having a very onsite restaurant - wonderful place to stay.

Posted by on Jul 27, 2019

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Comment from Hotel Management

Jul 27, 2019 by Front Desk

Good afternoon and thank you for choosing the Kensington! We are so happy to hear that you had a wonderful stay with us, and we hope to see you again!

5 out of 5
The staff was extremely pleasant and helpful. Especially the front desk clerk Hannah. She made sure that my accommodations were convenient and comfortable. I had to book a last minute stay at the Kensington and wasn’t sure if they were able to accommodate me with it being a last minute stay.. she informed me after booking.. that I was able to get an available room as soon as it opened up.. the next time I visit Ann harbor. The Kensington will be my staple hotel

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 22, 2019 by Front Desk

Good evening and thank you for choosing the Kensington! We are thrilled to hear that you had such a wonderful stay with us and that our staff were able to make you right at home! We look forward to your return!

5 out of 5

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 11, 2019 by Front Desk

Good afternoon and thank you for choosing the Kensington! We are thrilled to hear that you had such a wonderful stay with us, and we hope to see you again!

5 out of 5
Super clean, super friendly. Definitely will stay here again!

Posted by on Apr 8, 2019

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Comment from Hotel Management

Apr 8, 2019 by Meg P - Front Office Manager

Thank you for the excellent review of our property. I hope your stay was amazing. It sounds like it was! We look forward to your next visit with us here at the Kensington!

Renovations + Closures

This property is closed from December 13 2020 to February 7 2021 (dates subject to change).

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. WiFi is free in public spaces. There are 10 meeting rooms available. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly The Kensington Hotel. Self parking is free. This 3.5-star Ann Arbor hotel is smoke free.

  • 200 guestrooms or units
  • 3 levels
  • 15,784 sq ft of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Detroit Metropolitan Wayne County Airport (DTW) (37.1 km / 23.1 mi)
  • Train station: Ann Arbor Station (5.7 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

The Kensington Hotel offers 200 accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis. Renovation of all guestrooms was completed in June 2016.

  • Pillowtop beds
  • LED television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (weekly)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6 AM to 11:00 AM.

Rel.ish - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Hunting nearby
  • Snowboarding nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.

Pet Policy

  • Pets: USD 35.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 4
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 3.00 and USD 15.00 for adults, USD 3.00 and USD 15.00 for children (approximately)
  • Pet fee: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kensington Court
  • Kensington Court Ann Arbor
  • Kensington Court Hotel
  • Kensington Court Hotel Ann Arbor
  • Kensington Hotel Ann Arbor
  • Kensington Ann Arbor
  • The Kensington Court
  • The Kensington Hotel Hotel
  • The Kensington Hotel Ann Arbor
  • The Kensington Hotel Hotel Ann Arbor

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.