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4.2 out of 5

"Staff was friendly, rooms were clean and comfortable, easy to park and navigate. The hot tub was down for maintenance but we will be happy to try agai ... " More

By a verified traveler on Sun 02 Apr 2023

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Hotel Description

4-star hotel near University of Michigan

Thurston stay

Your stay at this Thurston hotel places you within 2 miles (3 km) of U Of M Medical Procedure Center and UofM Domino's Farms. Domino's Farms Family Medicine and Gerald R. Ford Library are also within 3 miles (5 km).

Business services

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 9 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$120* Per night/room Jun 16 - Jun 17

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Ann Arbor North ratings based on 28 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Ann Arbor North

Everyone (12) Couples (6) Business (1) Family (3)
5 out of 5
Staff was friendly, rooms were clean and comfortable, easy to park and navigate. The hot tub was down for maintenance but we will be happy to try again next year!

Posted by on Apr 2, 2023

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Comment from Hotel Management

May 15, 2023 by Sarah Kim (Front Office Manager)

Hello Shannon,Thank you for choosing the DoubleTree Ann Arbor North, and thank you for the great review! We apologize for the inconvenience our hot tub shut down has caused during your stay, but we are glad to hear our front desk, clean rooms and easy parking made your stay a great one. We look forward to seeing you next year, have a great week!

5 out of 5

Posted by on Feb 25, 2023

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5 out of 5
One of my favorite places to stay in Ann Arbor. So close to North Campus and always consistent. The staff are super-friendly and helpful, and the fitness center is well-appointed.

Posted by , from Naperville on Nov 17, 2022

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2 out of 5
We were shocked at the pet charge. You do a pathetic job of communicating this.

Posted by on Jun 24, 2022

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5 out of 5
Very helpful in a last minute situation. Very kind at the front desk. Good clean rooms, comfy beds, nice big shower. Would definitely stay again.

Posted by on Apr 3, 2022

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Comment from Hotel Management

Apr 26, 2022 by Nick

Good afternoon Shannon, Thank you for the kind words towards our staff. We have an amazing team here and we take pride in them. We look forward to having you stay with us again!

5 out of 5
Well maintained hotel.Staff was most pleasant.Could have used more food services but understand problems with Covid.

Posted by on Oct 27, 2021

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4 out of 5
The staff were wonderful.Helped me with all of my questions.The workout room was great! Did not make it to the pool, but it looked nice. I do wish this facility offered a recliner option to their rooms as my grandmother is unable to sleep in a flat bed. We made do with the plush chair and ottoman they had, but it was still a rough night sleep for her. Lastly, i do not understand the difference in an accessible and accessible (hearing) the room we had was really not that accessible for a person with a walker.

Posted by on Oct 15, 2021

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4 out of 5
Really small bathroom.

Posted by on Oct 5, 2021

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5 out of 5
Staff very friendly, loved the cookies. Did not like that the bar was not opened. Other than that I would definitely come back. Check out Man was very nice and cared about my stay here. He's a keeper...

Posted by on Sep 10, 2021

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3 out of 5
The smoke alarm went off in my room all night long so I couldn't sleep but they wouldn't compensate me for anything since I prepaid with travelocity. Very disappointing.

Posted by on Aug 28, 2021

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About the DoubleTree by Hilton Ann Arbor North

Location 3600 Plymouth Road, Ann Arbor, MI 48105

Renovations + Closures

The following facilities will be closed during the winter:

  • One of the swimming pools

Property Features

DoubleTree by Hilton Ann Arbor North offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and coworking spaces. Event space at this hotel measures 6056 square feet (563 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Ann Arbor North. Self parking is free. This 4-star Ann Arbor hotel is smoke free.

  • 1 building
  • 227 guestrooms or units
  • 5 levels
  • 6056 sq ft of conference space
  • 563 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

DoubleTree by Hilton Ann Arbor North offers 227 air-conditioned accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

ArborTree Lounge - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details. Front desk staff will greet guests on arrival.

Guests will receive an email 48 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Debit cards not accepted
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Ann Arbor-Near Univ. Mi
  • Holiday Inn Arbor-Near Univ.
  • Holiday Inn Arbor-Near Univ. Hotel
  • Holiday Inn Arbor-Near Univ. Hotel Ann Mi
  • Holiday Inn Ann Arbor-Near Univ. Mi Hotel
  • Holiday Inn Ann Arbor-Near Univ. Hotel
  • Holiday Inn Ann Arbor-Near Univ.
  • Doubletree By Hilton Ann Arbor
  • DoubleTree by Hilton Ann Arbor North Hotel
  • Holiday Inn Ann Arbor Near The Univ. Of Mi
  • DoubleTree by Hilton Ann Arbor North Ann Arbor
  • DoubleTree by Hilton Ann Arbor North Hotel Ann Arbor

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.