2/10 Terrible
Liza
Traveled with family
Oct 7, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is shady and I would warn people to stay away. We had an Expedia reservation and we showed up around 8 PM to check into our room and found out that they had given our room away because it was a “busy weekend”. Thankfully, they had a suite that we could stay in that night, but it was dirty, stains on the sheets, a tiny sofa bed that my two adult children had to squeeze into. The following night we moved into another room, which was better. The next morning, the hotel tried to tell me that the refund they had promised me the night before (for switching into that room) would no longer be issued. After talking to the manager who said he would then issue it, I still haven’t seen it in my credit card activity. We shall see. I would never stay at this hotel again. The breakfast was frozen waffles and a step down from normal hotels. Good thing there is a Bob Evan’s across the street! It is a good location for visiting U of M - that is the only nice thing I can say about this hotel.
Liza
Stayed 2 nights in Oct 2025
