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4.2 out of 5

"Our room was immaculate, the staff friendly, we truly enjoyed our stay her and would recommend it to anyone. " More

By a verified traveler on Mon 14 May 2018

Hotel Description

Enjoy the free WiFi at this Palmer motel

In Palmer

Within a 15-minute walk of the motel, you'll find Mat-Su Visitors Center and Palmer Visitor Information Center. Arkose Brewery and Musk Ox Farm are also within 3 miles (5 km).

Round-the-clock service

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. A picnic area, luggage storage, and laundry facilities are also on offer.

Free WiFi, kitchenettes

The 28 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as free WiFi and flat-screen TVs with cable channels. Coffee/tea makers and free toiletries are also available.

Cabin, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Cabin, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Pet Friendly

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Pioneer Motel ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Pioneer Motel

Everyone (6)
2 out of 5
Not the safest hotel I've been too. The deadbolt didn't work half of the time, and I spent a lot of time trying to lock my room. Needless to say I didn't leave anything but my clothes in the room. I stayed 3 nights and had no room service, but found an envelope to tip the staff. We had an ice bucket but there is no ice machine. Only one staff person was willing to help (the lady who checked me in) and the others were rude or not personable. I should have stayed in Wasilla or Eagle River.

Posted by on Jul 23, 2018

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Comment from Hotel Management

Jul 26, 2018 by Val~manager

I wish you would have come to me right away. I cant fix anything when I am not informed. I personally dont know why you would have even stayed if the lock was not working. I have already this morning gone through all the open rooms and checked the dead bolts, so far all are working fine. I hope that you read this and call me immediately so I know which room was having lock issues and can fix it. Some other things I would like to address that you wrote in your comments. We do not have ice buckets in any rooms as we do not have an ice machine. As for your room not being serviced, if there is a DO NOT Disturb sign on your door we do not go in therefore your room will not get serviced. Again since I do not know which room you were in I can not check my records as to why you did not get service. With that being said my head housekeeper and I are the only ones responsible for daily make-ups and we make sure the beds have been made (unless there's personal items left on the bed) we take out trash and replenish the coffee, condiments and soaps. We also replace any towels left on the floor. Since you were only here 3 nights we do not change your bedding unless it is stained as most people do not change their linens at home 2-3 times a week. Being that I was the one who checked you in, I am glad to hear that I was friendly and helpful, although i am shocked to hear that my staff was less accommodating, I know in the past I have received rave reviews on how friendly and helpful my staff was. Again, I hope you please reach out to me via phone so we can address these issues and I wish you would have said something while you were here so they could have been addressed right away

5 out of 5
Our room was immaculate, the staff friendly, we truly enjoyed our stay her and would recommend it to anyone.

Posted by , from Missouri on May 14, 2018

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Comment from Hotel Management

May 29, 2018 by Val~manager

thank you for your review, I am so glad you had a good stay

5 out of 5
Pros: It was clean and the staff was great!
Location: This is located near Anchorage. There are several places to shop here and a lot of nice hiking and mountain biking.
This was a great place to stay at a reasonable price. The family who owns it was very friendly and very helpful. They went above and beyond to be helpful. It looked like some recent renovations/improvements had been done. I would stay there again.

Posted by , from North Carolina on Jun 28, 2016

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Comment from Hotel Management

Jul 3, 2016 by val

Thank you for the review, we have been working really hard to meet OUR goal, that the Pioneer will be the best place you stayed on your Alaskan Adventure. Glad you had a great stay

4 out of 5

Third visit!

Pros: The staff are the most friendly and most helpful ever. It's so clean, and that makes for a very comfortable stay.
Cons: Voices carry through the duct work. We just turn the fan on, and that drowns out any noise.
Location: Location is convenient. Each time we visited, we were on our way to or from somewhere and didn't spend any time in Palmer.
This was our third stay in two weeks, and each of them were good.

Posted by , from Washington on Sep 2, 2015

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Comment from Hotel Management

Sep 5, 2015 by Val

Thank you for staying with us, not once, twice but three times! Glad you enjoyed your stay.

5 out of 5

don't judge the book by its cover ! once inside yo

Pros: clean clean clean easy access nice folks
Cons: conme visit you will like this place
Location: state fair I was traveling thru the area not looking for local things to do
easy access near fairgrounds convenience store and pizza across the street friendly staff don't let first look scare you, get inside, it's CLEAN, and I'll stay here EVERY time I travel thru here ! ask for room 21 when u reserve, u will like

Posted by on Aug 24, 2015

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Comment from Hotel Management

Aug 26, 2015 by val

Thanks for the review.. I am glad that you had a great stay. Can't wait for you to see the the outside once it is painted and the rain gutters are installed. Looking forward to seeing you on your return to Palmer.

4 out of 5

Nice older motel

Pros: Affordable
Nice older motel clean rooms. Great place if all you need is a place to sleep.

Posted by , from homer alaska on Jun 24, 2015

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Comment from Hotel Management

Jul 3, 2015 by Val~mgr

Thank you John for the review.

Property Features

As a guest of The Pioneer Motel, you'll find barbecue grills, a picnic area, and complimentary newspapers in the lobby. WiFi is free in public spaces. The Pioneer Motel also features laundry facilities and a safe deposit box at the front desk. Self parking is free. Smoking is allowed in designated areas at this Palmer motel.

  • 1 floor
  • 28 guestrooms or units
  • 2 buildings
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ted Stevens Anchorage Intl. Airport (ANC) (78.4 km / 48.7 mi)
  • Parking: Free self parking

Room Amenities

The Pioneer Motel offers 28 accommodations with coffee/tea makers and complimentary toiletries. Kitchenettes offer refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • In-room kitchenette
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board available

Nearby Activities

Recreational amenities at the motel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per accommodation, per stay
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests must contact this property in advance if they plan to bring a pet. Breed restrictions may apply.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A 3.00 percent city/local tax will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pioneer Motel
  • Pioneer Motel Palmer
  • Pioneer Palmer
  • The Pioneer Motel Motel
  • The Pioneer Motel Palmer
  • The Pioneer Motel Motel Palmer

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.