For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Within a 15-minute walk of the motel, you'll find Mat-Su Visitors Center and Palmer Visitor Information Center. Arkose Brewery and Musk Ox Farm are also within 3 miles (5 km).
Round-the-clock service
This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. A picnic area, luggage storage, and laundry facilities are also on offer.
Free WiFi, kitchenettes
The 28 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as free WiFi and flat-screen TVs with cable channels. Coffee/tea makers and free toiletries are also available.
Cabin, 1 Queen Bed
Bed Count1 Queen BedMaximum Occupancy
2 Max
Cabin, 1 King Bed
Bed Count1 King BedMaximum Occupancy
2 Max
Standard Room, 1 King Bed
Bed Count1 King BedMaximum Occupancy
2 Max
Standard Room, 1 Queen Bed, Mountain View
Bed Count1 Queen BedMaximum Occupancy
2 Max
Standard Room, 1 Queen Bed, Pet Friendly
Bed Count1 Queen BedMaximum Occupancy
2 Max
Standard Room, 2 Queen Beds, Mountain View
Bed Count2 Queen BedsMaximum Occupancy
4 Max
The Pioneer Motel ratings based on 6 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for The Pioneer Motel
Everyone (6)
2 out of 5
Not the safest hotel I've been too. The deadbolt didn't work half of the time, and I spent a lot of time trying to lock my room. Needless to say I didn't leave anything but my clothes in the room. I stayed 3 nights and had no room service, but found an envelope to tip the staff. We had an ice bucket but there is no ice machine. Only one staff person was willing to help (the lady who checked me in) and the others were rude or not personable. I should have stayed in Wasilla or Eagle River.
Posted by a verified traveler on Jul 23, 2018
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Comment from Hotel Management
Jul 26, 2018
by Val~manager
I wish you would have come to me right away. I cant fix anything when I am not informed.
I personally dont know why you would have even stayed if the lock was not working. I have already this morning gone through all the open rooms and checked the dead bolts, so far all are working fine. I hope that you read this and call me immediately so I know which room was having lock issues and can fix it.
Some other things I would like to address that you wrote in your comments.
We do not have ice buckets in any rooms as we do not have an ice machine.
As for your room not being serviced, if there is a DO NOT Disturb sign on your door we do not go in therefore your room will not get serviced. Again since I do not know which room you were in I can not check my records as to why you did not get service. With that being said my head housekeeper and I are the only ones responsible for daily make-ups and we make sure the beds have been made (unless there's personal items left on the bed) we take out trash and replenish the coffee, condiments and soaps. We also replace any towels left on the floor. Since you were only here 3 nights we do not change your bedding unless it is stained as most people do not change their linens at home 2-3 times a week.
Being that I was the one who checked you in, I am glad to hear that I was friendly and helpful, although i am shocked to hear that my staff was less accommodating, I know in the past I have received rave reviews on how friendly and helpful my staff was.
Again, I hope you please reach out to me via phone so we can address these issues and I wish you would have said something while you were here so they could have been addressed right away
5 out of 5
Our room was immaculate, the staff friendly, we truly enjoyed our stay her and would recommend it to anyone.
Posted by Sara, from Missouri on May 14, 2018
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Comment from Hotel Management
May 29, 2018
by Val~manager
thank you for your review, I am so glad you had a good stay
5 out of 5
Pros:It was clean and the staff was great!
Location:This is located near Anchorage. There are several places to shop here and a lot of nice hiking and mountain biking.
This was a great place to stay at a reasonable price. The family who owns it was very friendly and very helpful. They went above and beyond to be helpful. It looked like some recent renovations/improvements had been done. I would stay there again.
Posted by Shelli, from North Carolina on Jun 28, 2016
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Comment from Hotel Management
Jul 3, 2016
by val
Thank you for the review, we have been working really hard to meet OUR goal, that the Pioneer will be the best place you stayed on your Alaskan Adventure. Glad you had a great stay
4 out of 5
Third visit!
Pros:The staff are the most friendly and most helpful ever. It's so clean, and that makes for a very comfortable stay.
Cons:Voices carry through the duct work. We just turn the fan on, and that drowns out any noise.
Location:Location is convenient. Each time we visited, we were on our way to or from somewhere and didn't spend any time in Palmer.
This was our third stay in two weeks, and each of them were good.
Posted by Nancy, from Washington on Sep 2, 2015
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Comment from Hotel Management
Sep 5, 2015
by Val
Thank you for staying with us, not once, twice but three times! Glad you enjoyed your stay.
5 out of 5
don't judge the book by its cover ! once inside yo
Pros:clean clean clean
easy access
nice folks
Cons:conme visit you will like this place
Location:state fair
I was traveling thru the area not looking for local things to do
easy access near fairgrounds convenience store and pizza across the street friendly staff
don't let first look scare you, get inside, it's CLEAN, and I'll stay here EVERY time I travel thru here !
ask for room 21 when u reserve, u will like
Posted by J.R. on Aug 24, 2015
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Comment from Hotel Management
Aug 26, 2015
by val
Thanks for the review.. I am glad that you had a great stay. Can't wait for you to see the the outside once it is painted and the rain gutters are installed. Looking forward to seeing you on your return to Palmer.
4 out of 5
Nice older motel
Pros:Affordable
Nice older motel clean rooms. Great place if all you need is a place to sleep.
As a guest of The Pioneer Motel, you'll find barbecue grills, a picnic area, and complimentary newspapers in the lobby. WiFi is free in public spaces. The Pioneer Motel also features laundry facilities and a safe deposit box at the front desk. Self parking is free. Smoking is allowed in designated areas at this Palmer motel.
The Pioneer Motel offers 28 accommodations with coffee/tea makers and complimentary toiletries. Kitchenettes offer refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
In-room kitchenette
Flat-screen television
Cable channels
Premium channels
Refrigerator
Microwave
Coffee maker
Housekeeping (daily)
Hair dryer available
Toiletries (free)
Iron and ironing board available
Nearby Activities
Recreational amenities at the motel include complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Free bicycles on site
Rock climbing nearby
Mountain biking nearby
Hiking/biking trails nearby
Skydiving nearby
Ziplining nearby
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Wheelchair accessible parking
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets: USD 20 per accommodation, per stay
Maximum 2 per room
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must contact this property in advance if they plan to bring a pet. Breed restrictions may apply.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are not cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Property does not follow sanitization practices of any association
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Debit cards
Number of children who can stay free - 2
No gap period between guest stays
Fees
Guests will be asked to pay the following charges at the property:
A 3.00 percent city/local tax will be charged
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 20 per accommodation, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Pioneer Motel
Pioneer Motel Palmer
Pioneer Palmer
The Pioneer Motel Motel
The Pioneer Motel Palmer
The Pioneer Motel Motel Palmer
You should know
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions
The Pioneer Motel does not have a restaurant on site. Nearby dining options include Turkey Red (8-min walk), Vagabond Blues Inc (10-min walk), and Starbucks (11-min walk).
This motel offers free self parking.
The Pioneer Motel is 48.7 mi (56-min drive) away from the Anchorage, AK (ANC-Ted Stevens Anchorage Intl.) airport, the closest popular airport to the property.
The Pioneer Motel does not have a pool.
There are no spa services available at this motel.
The Pioneer Motel does not offer free breakfast.
Check-in begins at 3:00 PM.
Airport shuttle services are not available at The Pioneer Motel.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
