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4.7 out of 5

"The staff and facilities were excellent, Included hot breakfast was well managedby the staff and very Covid safe. Our room was a suite, very spacious ... " More

By a verified traveler on Sat 24 Oct 2020

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Hotel Description

3-star hotel near Balloon Fiesta Park

In Albuquerque

Your stay at this Northeast Heights hotel places you within 2 miles (3 km) of Balloon Fiesta Park and University of Phoenix. Anderson-Abruzzo Albuquerque International Balloon Museum and ITT Technical Institute are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, kitchens

The 90 individually furnished guestrooms offer free WiFi and free wired Internet, as well as sofa beds. Well-equipped kitchens come with refrigerators, stovetops, microwaves, and dishwashers. Weekly housekeeping is available.

Room, 1 King Bed, Accessible, Non Smoking (Hear, Roll In Shwr)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$118* Per night/room Jan 21 - Jan 22

Room, 1 King Bed, Accessible, Non Smoking (Hear, Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking (2 Queen Beds)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Bedrooms, Non Smoking (1 King, 1 Queen)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking (1 Queen, 2 Dbl Bds)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Suite, 1 Bedroom, Non Smoking (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Staybridge Suites North - Albuquerque, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Staybridge Suites North - Albuquerque, an IHG Hotel

Everyone (6) Family (2) Other (1)
5 out of 5
The staff and facilities were excellent, Included hot breakfast was well managedby the staff and very Covid safe. Our room was a suite, very spacious and very reasonable price wise. Parking was safe, free and convenient.

Posted by , from Santa Barbara CA on Oct 24, 2020

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5 out of 5

Posted by on Oct 12, 2020

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5 out of 5

Posted by on Nov 19, 2019

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Comment from Hotel Management

Nov 21, 2019 by PJ

Thank you for the review. We cannot wait to see you again soon. The Staybridge Suites Albuquerque North Team.

5 out of 5

Posted by on Apr 10, 2019

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Comment from Hotel Management

Apr 12, 2019 by PJ

Thank you for the review. we look forward to seeing you again next time you are in Albuquerque. The Staybridge Suites Albuquerque North Team.

3 out of 5
The property was under construction which eliminated some of the amenities. The pull out bed did not have any sheets and when we went down stairs they gave us a couple of blankets instead of sheets and we were told to use the extra pillows on the beds for pillows on the pull out. The door to the room sticks, so we had to jiggle the handle and use a bit of force to open and close the door. The heater was also not working correctly. At breakfast the juice machine was broken or not working.

Posted by on Nov 29, 2018

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Comment from Hotel Management

Dec 22, 2018 by PJ

Thank you for bringing this to our attention. We apologize for the inconveniences during your stay; we are currently on a process of renovation to make enhancements to deliver a more comfortable stay for all of our guests.

5 out of 5

Better than I thought!

Definitely turned out way better than anticipated after reading some reviews but was pleasantly surprised. We are a family of 6 with kids 5 to 13 and this hotel was perfect, Everything from pool, laundry and exercise room all open 24 hours as well as the pantry. Breakfast was wonderful , staff was beyond awesome. Couldn't have asked for a better place to stay!

Posted by on Mar 20, 2017

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5 out of 5
Cons: Breakfast they ran out of some breakfast items and still have a little over an hour to go for it to end.
The atmosphere was great and the room was comfortable enjoyed my stay!!!!

Posted by on Jul 11, 2016

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3 out of 5

Extremely Friendly Staff

Pros: Staff was awesome, morning, middle of the day, and night.
Cons: Check that things work in rooms before booking them, clear out a cigarette smell before new guests are put in, and have correct amount of towels.
Location: We went to an event at the Balloon Fiesta Park, and it's very close and convenient. Food and shopping are also close on Paseo del Norte Ave.
The staff was great. They were friendly and accommodating. Rooms were okay. Our initial room had a stale cigarette smell, despite the fact that it had just been cleaned. The new room was great. The mattress had me rolling toward the center, but my husband slept fine. The towels were better than I expected, not incredibly thin and thread bare like most hotels, but when they cleaned our room, they took our three towels and left only one clean one. That was odd and a bit annoying, since we didn't notice until we were already getting into the shower, but something easily fixed if we weren't so desperately in need of showers and wanted to contact the front desk. The breakfast was tasty enough and offered a good variety. My in'laws room had a broken air conditioner that they didn't inform the front desk about until our last night. By then the didn't want to pack all their stuff up and move rooms, even though one was offered. There isn't an on call mechanic/fix-it man; he went home earlier, so they could have asked earlier that day, but still an inconvenience that should have been checked when the previous guests checked out. Overall, it wasn't a bad experience. The friendly staff pretty much made up for everything in my eyes.

Posted by , from Bloomfield, NM on May 25, 2016

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Comment from Hotel Management

Jun 8, 2016 by Tabatha

Thank you for staying with us! We always appreciate feedback from our guests. We will work an that and make sure that it does not happen again. Thank you, Tabatha Front Office Manager

5 out of 5

Friendly and helpful staff

Pros: Breakfast and complimentary laundry. Breakfast was hot with unbelievable choices.Also, breakfast staff was very helpful (e.g. To help make waffle)
Cons: An extra chair in room would be helpful (there was only one)
Location: Just off I-25 and five miles from famous Sandia Peak Tram (cable car)--a must see in Albuquerque
Staff were very eager to please and help. Easy to check-in and check-out.Having a pantry to buy basic essentials was a good touch (open 24/7)

Posted by , from Lakeland,FL on Sep 15, 2015

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Comment from Hotel Management

Oct 14, 2015 by General Manager

Sal, Thank you for the amazing review you have left us, we are happy to hear we were centrally located and could accommodate you. We hope to see you again .

5 out of 5

Great Customer Service!

This hotel was near a casino we enjoy going to when we visit. The night we checked in shortly after we arrived we noticed the light bulb was burned out in the bathroom so we asked to have it changed. That night the maintenance person wasn't available BUT Calvin the night clerk on staff quickly placed us in another room. All weekend with any issues or questions we might have had their staff was just wonderful. The rooms were clean and quiet and the breakfast was very good with variety. We would definitely stay there again as well as recommend our friends. Thank you staybridge!

Posted by , from Cordell, OK on Jul 11, 2013

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About the Staybridge Suites North - Albuquerque, an IHG Hotel

Location 5817 Signal Ave Ne, Albuquerque, NM 87113

Property Features

"Staybridge Suites North - Albuquerque, an IHG Hotel" offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 2500 square feet (232 square meters) and includes a conference center. An area shuttle within 5.00 miles and a roundtrip airport shuttle (available on request) are free. A library, a terrace, and barbecue grills are also featured at the business-friendly "Staybridge Suites North - Albuquerque, an IHG Hotel". Self parking is free. This 3-star Albuquerque hotel is smoke free.

  • 90 guestrooms or units
  • 3 levels
  • 2500 sq ft of conference space
  • 232 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Property shuttles: Free airport shuttle and area shuttle within 5.00 miles
  • Parking: Free self parking and extended parking; RV/bus/truck parking available for a surcharge

Room Amenities

"Staybridge Suites North - Albuquerque, an IHG Hotel" offers 90 air-conditioned accommodations with DVD players and coffee/tea makers. These individually furnished accommodations include twin sofa beds. 32-inch flat-screen televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Albuquerque hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Pull-out sofa bed
  • Flat-screen television
  • Digital channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Staybridge Suites Albuquerque North
  • Staybridge Suites Hotel Albuquerque North
  • Staybridge Suites North Albuquerque
  • Staybridge Suites Albuquerque - Airport Hotel Albuquerque
  • Staybridge Suites North Albuquerque Aparthotel
  • Staybridge Suites Albuquerque North Hotel Albuquerque
  • Staybridge Suites Albuquerque

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • "Staybridge Suites North - Albuquerque, an IHG Hotel" offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access is available 24-hours a day.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at "Staybridge Suites North - Albuquerque, an IHG Hotel".
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.