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4.7 out of 5

"Staff was great! Great customer service! The manager was very helpful and accommodating. The carpet in the room was extremely stained and dirty. Th ... " More

By a verified traveler on Mon 18 Oct 2021

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Hotel Description

3-star hotel perfect for exploring Akron

City center stay

Within 3 miles (5 km) of this Akron hotel, you'll find University of Akron and InfoCision Stadium. Hower House and Center for the History of Psychology are also within 3 miles (5 km).

Dining, fitness center

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, as well as free WiFi in public areas and free Internet in public areas. Enjoy the gym and perks like free self parking.

King, Room, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max
$122* Per night/room Oct 23 - Oct 24

Room, 1 King Bed, Accessible (Hearing, Walk-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Walk In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Walk-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Garden Inn Akron ratings based on 22 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Garden Inn Akron

Everyone (10) Couples (2) Family (8)
3 out of 5
Staff was great! Great customer service! The manager was very helpful and accommodating. The carpet in the room was extremely stained and dirty. The rooms need updating.

Posted by on Oct 18, 2021

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Comment from Hotel Management

Oct 20, 2021 by Thomas

Hello Chad. I am sorry that your experience was less than exceptional. Thank you for the kind words regarding the manager. If you plan on staying in the future, please reach out to me personally so I can make sure your expectations are exceeded. Safe travels.

5 out of 5
Thomas at the front desk was very personable and was a pleasure to work with. We’re in town for only a night but would definitely stay there again.

Posted by on Oct 1, 2021

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Comment from Hotel Management

Oct 6, 2021 by Thomas

Thank you for the feedback and for the kind words. I am happy you enjoyed your stay. The entire hotel team looks forward to seeing you again in the near future. Safe travels!

5 out of 5
It was a perfect location to The University of Akron.

Posted by on Jul 21, 2021

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Comment from Hotel Management

Jul 21, 2021 by Thomas

Thank you for the 5/5 review. Our location, as you mention, is perfect for those visiting the University of Akron. We hope to see you again soon. Safe travels!

5 out of 5
Smooth check in process

Posted by on May 30, 2021

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Comment from Hotel Management

May 30, 2021 by Thomas

Thank you for the 5/5 review and for choosing to stay with us. We hope to see you return soon. Safe travels!

5 out of 5
We started staying here while visiting my parents!! Will never stay anywhere else unless it’s booked!! It’s in a central location for us!! Close to my parents, church, restaurants! Staff is always professional and so friendly!! Thomas always greets us by name and a smile!! Rooms are great!! Thank you for another great stay this past weekend

Posted by on Apr 12, 2021

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Comment from Hotel Management

Apr 14, 2021 by Thomas

Thank you so much for the detailed review and for choosing to stay with us. Guest really seem to enjoy our centralized location. We are glad you did too. Thank you also for mentioning my name. I try my best to treat each and every guest like family. The entire hotel team looks forward to your return trip. Safe travels!

5 out of 5
The gentlmen that checked me in was very informative and courtesy

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 17, 2021 by Thomas

Thank you for the feedback and the 5/5 rating. I am happy to see that you were greeted by a courteous and informative front desk agent. Please stop back the next time you are in the area. Safe travels!

5 out of 5
Comfortable bed and pillows, comfortable size room

Posted by on Mar 11, 2021

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Comment from Hotel Management

Mar 11, 2021 by Thomas

Thank you for the review. We are happy to hear that you found the size of the room to your liking and that you felt comfortable during your stay. Please stop back and see us again soon. Safe travels!

5 out of 5

Posted by on Jan 26, 2021

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Comment from Hotel Management

Feb 10, 2021 by Thomas

Thank you so much for taking time to give us a 5 star review! Please stop back and see us again soon. Safe travels!

5 out of 5
The staff that checked us in was awesome!!! We were in need of a wheelchair and the hotel provided one that we could borrow while we were at the hotel!!! They were very professional and made us feel at home. Thomas and Sunday made us feel like family!!!! We will definitely stay there again.

Posted by , from Grand Rapids, Mi on Nov 28, 2020

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Comment from Hotel Management

Dec 1, 2020 by Thomas

We really appreciate your feedback and are pleased to see you enjoyed your stay with us. It was our pleasure accommodating you with the wheelchair. We are glad we have one to offer our guests. Thank you for mentioning the service that Sunday and I delivered. We try to treat each and every guest like family. We look forward to seeing you again soon. Safe travels!

4 out of 5

Posted by on Oct 9, 2020

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Comment from Hotel Management

Oct 10, 2020 by Thomas

We appreciate your review and hope you will come back and visit us again soon.

About the Hilton Garden Inn Akron

Location 1307 E. Market Street, Akron, OH 44305

Property Features

Hilton Garden Inn Akron offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 3 meeting rooms available. The business-friendly Hilton Garden Inn Akron also features a terrace, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 3-star Akron hotel is smoke free.

  • 139 guestrooms or units
  • 5 levels
  • Built in 2014
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Akron offers 139 accommodations with safes and irons/ironing boards. Guests can surf the web using the complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and microwaves. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.

  • Television
  • Premium channels
  • Refrigerator
  • Microwave
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Hilton Garden Inn Akron has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

There is a USD 50 dollar security deposit applied to 1-night stays. The authorization amount increases to USD 60 for 2 nights, USD 90 for 3 nights, USD 120 for 4 nights, USD 150 for 5 nights, USD 180 for 6 nights, and USD 210 for 7 nights and longer. Banks may hold this deposit for up to 7 business days after departure.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 14 per person (approximately)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Akron Hotel
  • Hilton Garden Inn Akron
  • Hilton Garden Inn Akron Ohio
  • Hilton Garden Inn Akron Hotel
  • Hilton Garden Inn Akron Akron
  • Hilton Garden Inn Akron Hotel Akron

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.