HeartSong Lodge & Resort

3.5 star property
3.5-star hotel near Dollywood's Splash Country, connected to the convention center

Choose dates to view prices

Photo gallery for HeartSong Lodge & Resort

Relax in our spacious lobby with high ceilings and large windows offering views of the surrounding landscape.
Relax by the resort's central pool surrounded by lush gardens and lounge chairs.
Relax in our elegantly furnished lobby, featuring a comfortable seating area, a stone wall, and a modern fireplace.
Relax in a spacious room with a large bed, seating area, and desk, offering a peaceful retreat.
Relax in the hotel lobby's spacious seating area, featuring a sofa and coffee table, with a view of a water feature.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863
  • Dollywood's Splash Country
    ‪14 min walk‬
  • Dollywood
    ‪6 min drive‬
  • Island at Pigeon Forge
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

THEMED FAMILY SUITE - Dormer

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

KING - Sleeper Sofa

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

THEMED FAMILY SUITE with Balcony Hearing Accessible

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

KING - Murphy

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

Two Queen Beds Dormer

  • Sleeps 5
  • 2 Queen Beds

JUNIOR SUITE - Inside corner

  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

Two QUEEN Beds with Balcony Accessible

  • Sleeps 4
  • 2 Queen Beds

FAMILY SUITE with Balcony Hearing Accesible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Two QUEEN Beds with Balcony Hearing Accesible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

KING - Dormer

9.8 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

Two QUEEN Beds with Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

FAMILY SUITE

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

King Murphy Hearing Impaired

  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

KING - Sleeper Sofa w/Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

JUNIOR SUITE - Dormer Accessible

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Two Queen Beds

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

FAMILY SUITE with Balcony

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

KING - Dormer Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

King Sleeper Sofa with Wet Bar

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

THEMED FAMILY SUITE with Balcony

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

JUNIOR SUITE - Dormer

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

King Murphy with/Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

About the neighborhood

Pigeon Forge

Convention convenience.Within 3 miles (5 km) of this Pigeon Forge hotel, you'll find Dollywood's Splash Country and Dollywood. Dolly Parton's Stampede Dinner Attraction and LeConte Center at Pigeon Forge are also within 6 miles (10 km).

What's nearby

  • Dollywood's Splash Country - 14 min walk - 0.8 miles
  • Dollywood - 6 min drive - 1.7 miles
  • LeConte Center at Pigeon Forge - 7 min drive - 3.6 miles
  • Island at Pigeon Forge - 8 min drive - 4.2 miles
  • Titanic Museum - 10 min drive - 4.0 miles

Getting around

  • McGhee Tyson Airport (TYS) - 66 min drive

Restaurants

  • ‪Spotlight Bakery - ‬11 min drive
  • ‪The Old Mill Restaurant - ‬7 min drive
  • ‪Downtown Flavortown - ‬10 min drive
  • ‪The Grist Mill Cinnamon Bread - ‬9 min drive
  • ‪Aunt Granny's - ‬10 min drive

About this property

HeartSong Lodge & Resort

3.5-star hotel near Dollywood's Splash Country, connected to the convention center
HeartSong Lodge & Resort offers its guests a seasonal outdoor pool, an indoor pool, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the business-friendly HeartSong Lodge & Resort. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Pigeon Forge hotel.

  • 302 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2023
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
HeartSong Lodge & Resort offers 302 air-conditioned accommodations with safes and hair dryers. 50-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers.

This Pigeon Forge hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Hardwood flooring in public areas
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch smart TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 24.99 to 39.99 for adults, and USD 14.99 to 29.99 for children
  • Valet parking fee: USD 40 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • The seasonal pool will open in April and close in September.

Property is also known as

HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge

Frequently asked questions

How close is HeartSong Lodge & Resort to the airport?

HeartSong Lodge & Resort is 36.3 mi (66-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at HeartSong Lodge & Resort?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at HeartSong Lodge & Resort on Jul 25, 2025 start from $469.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does HeartSong Lodge & Resort have an airport shuttle?

Airport shuttle services are not available at HeartSong Lodge & Resort.

Does HeartSong Lodge & Resort offer free breakfast?

Free breakfast isn’t offered at HeartSong Lodge & Resort, but cooked-to-order breakfast is offered for a fee of between USD 24.99 and 39.99 for adults, USD 14.99 and 29.99 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at HeartSong Lodge & Resort?

No, there is no casino at this hotel.

What time is check-in at HeartSong Lodge & Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at HeartSong Lodge & Resort?

This hotel offers free self parking. Valet parking is available for USD 40 per night.

Does HeartSong Lodge & Resort have a pool?

HeartSong Lodge & Resort features an indoor pool and a seasonal outdoor pool.

Does HeartSong Lodge & Resort have a restaurant?

Yes, there is a restaurant on site.

Does HeartSong Lodge & Resort have a spa?

There are no spa services available at this hotel.

How close is HeartSong Lodge & Resort to downtown Pigeon Forge?

HeartSong Lodge & Resort is 2.2 mi away from Pigeon Forge.

HeartSong Lodge & Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 208 out of 231 reviews
Rating 8 - Good. 16 out of 231 reviews
Rating 6 - Okay. 4 out of 231 reviews
Rating 4 - Poor. 1 out of 231 reviews
Rating 2 - Terrible. 2 out of 231 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel stay we’ve had in years!!
Stayed 2 nights in Jun 2025

6/10 Okay

Jennifer, Calhoun

Stayed 2 nights in Mar 2025

10/10 Excellent

Matt

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service & amenities were off the charts. Rooms were comfortable including the bed. Ample # elevators throughout the property allowing access to areas without having to use specific areas. The main restaurant was so good that we dined there several times. Service & food was excellent. Ask for a server named Lulu—she anticipated our needs & was incredibly friendly. Access to self-parking was close & trolleys were available. The entire hotel was very clean & accommodating. Would definitely stay there again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Elmer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked it it is easier to get to the park
Stayed 2 nights in Apr 2025

6/10 Okay

Michelle

Stayed 1 night in Apr 2025

10/10 Excellent

Glenda, Suwanee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED our stay here! Trip was to take our granddaughter to Dollywood. She loved the bunk beds that gave her her own little area! Very clean, beautiful decor, staff was excellent and trolly to Dollywood was included! Would highly recommend this Hotel!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jemiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 2 nights in Apr 2025

10/10 Excellent

Mikala

Stayed 1 night in Mar 2025

10/10 Excellent

TINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Dennis

Stayed 1 night in Apr 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Bonnie

Stayed 1 night in Mar 2025

10/10 Excellent

Jaina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at heartsong more than dream more; both resorts are excellent in their own ways though. Thank you for making our stay most comfortable while away from home!! 💕
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Baron

Stayed 2 nights in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with great amenities!
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Heartsong resort several times, I keep coming back for the positive experiences I always have when I stay here.
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Stayed 3 nights in Mar 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Jackie, accord

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Rhonda

Loved the room and the whole resort. Love Dollywood
Stayed 2 nights in Mar 2025

10/10 Excellent

Tunya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this property! I can’t wait to bring my family back!
Stayed 1 night in Mar 2025