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Embassy Suites by Hilton Orlando Lake Buena Vista Resort

4.0 star property
Family-friendly 4-star resort near Walt Disney World® Resort

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Orlando Lake Buena Vista Resort

2 restaurants, lunch, dinner served; American cuisine
Property video
Indoor pool, 2 outdoor pools, cabanas (surcharge), pool umbrellas
55-inch LCD TV with cable channels, TV
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
8100 Lake Street, Orlando, FL, 32836
  • Place, Orlando Vineland Premium Outlets
    ‪1 min drive‬
  • Place, Little Lake Bryan
    ‪1 min drive‬
  • Place, Mary Queen of the Universe Shrine
    ‪2 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬

Room options

View all photos for King Suite Poolview

55-inch LCD TV with cable channels, TV

King Suite Poolview

8.2 out of 10
Very good
(30 reviews)
  • 473 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Poolside

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible, Poolside

  • 489 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

Free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible

7.2 out of 10
Good
(5 reviews)
  • 489 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed

55-inch LCD TV with cable channels, TV

Deluxe Suite, 1 King Bed

8.2 out of 10
Very good
(20 reviews)
  • 489 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, down comforters, in-room safe, iron/ironing board

Suite, 2 Queen Beds

8.0 out of 10
Very good
(18 reviews)
  • 489 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for King, Room, Accessible, Bathtub

Free toiletries, hair dryer, towels

King, Room, Accessible, Bathtub

  • 489 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for King, Suite, Accessible

Free toiletries, hair dryer, towels

King, Suite, Accessible

9.2 out of 10
Wonderful
(11 reviews)
  • 489 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds

1 bedroom, down comforters, in-room safe, iron/ironing board

Deluxe Suite, 2 Queen Beds

7.4 out of 10
Good
(24 reviews)
  • 489 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Poolside

55-inch LCD TV with cable channels, TV

Suite, 2 Queen Beds, Poolside

8.4 out of 10
Very good
(23 reviews)
  • 489 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, Accessible

Free toiletries, hair dryer, towels

Deluxe Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 489 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, Accessible

Free toiletries, hair dryer, towels

Room, Accessible

  • 489 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, down comforters, in-room safe, iron/ironing board

Suite, 1 King Bed, Balcony

  • 489 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Balcony

1 bedroom, down comforters, in-room safe, iron/ironing board

Suite, 2 Queen Beds, Balcony

  • 489 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Exterior Wing Poolside King Suite

1 bedroom, down comforters, in-room safe, iron/ironing board

Exterior Wing Poolside King Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Exterior Wing Poolside Two Queen Suite

1 bedroom, down comforters, in-room safe, iron/ironing board

Exterior Wing Poolside Two Queen Suite

  • Sleeps 6

View all photos for Deluxe King Suite

1 bedroom, down comforters, in-room safe, iron/ironing board

Deluxe King Suite

  • Sleeps 5

View all photos for Deluxe Two Queen Suite

1 bedroom, down comforters, in-room safe, iron/ironing board

Deluxe Two Queen Suite

  • Sleeps 6

View all photos for Two Queen Suite with Balcony

1 bedroom, down comforters, in-room safe, iron/ironing board

Two Queen Suite with Balcony

  • Sleeps 6

View all photos for Two Queen Suite

1 bedroom, down comforters, in-room safe, iron/ironing board

Two Queen Suite

  • Sleeps 6

View all photos for Mobility/Hearing Accessible Deluxe King Suite with Tub

1 bedroom, down comforters, in-room safe, iron/ironing board

Mobility/Hearing Accessible Deluxe King Suite with Tub

  • Sleeps 5

View all photos for Exterior Wing Mobility/Hearing Accessible King Suite with Shower

1 bedroom, down comforters, in-room safe, iron/ironing board

Exterior Wing Mobility/Hearing Accessible King Suite with Shower

  • Sleeps 5

View all photos for Mobility/Hearing Accessible King Suite with Shower

1 bedroom, down comforters, in-room safe, iron/ironing board

Mobility/Hearing Accessible King Suite with Shower

  • Sleeps 5

View all photos for Exterior Wing Mobility/Hearing Accessible King Suite with Tub

1 bedroom, down comforters, in-room safe, iron/ironing board

Exterior Wing Mobility/Hearing Accessible King Suite with Tub

  • Sleeps 5

View all photos for Hearing Accessible Two Queen Suite

1 bedroom, down comforters, in-room safe, iron/ironing board

Hearing Accessible Two Queen Suite

  • Sleeps 6

View all photos for Hearing Accessible Poolside Two Queen Suite

1 bedroom, down comforters, in-room safe, iron/ironing board

Hearing Accessible Poolside Two Queen Suite

  • Sleeps 6

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

Two-Room King Suite

  • Sleeps 4

Accessible Room

  • Sleeps 5

View all photos for King Suite

1 bedroom, down comforters, in-room safe, iron/ironing board

King Suite

8.6 out of 10
Excellent
(46 reviews)
  • 473 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Orlando

In Orlando .Within 3 miles (5 km) of this resort, you'll find Orlando Vineland Premium Outlets and Disney Springs™. Walt Disney World® Resort and Lake Bryan are also within 3 miles (5 km).
View more Resorts in OrlandoOpens in a new window

What's nearby

  • Orlando Vineland Premium Outlets - 1 min drive - 0.2 miles
  • Little Lake Bryan - 1 min drive - 0.7 miles
  • Lake Willis - 1 min drive - 1.1 miles
  • Mary Queen of the Universe Shrine - 2 min drive - 0.7 miles
  • Lake Bryan - 3 min drive - 1.9 miles

Getting around

  • Winter Park Station - 25 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 32 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪The Cheesecake Factory - ‬3 min drive
  • ‪Ford's Garage - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Embassy Suites by Hilton Orlando Lake Buena Vista Resort

Family-friendly 4-star resort near Walt Disney World® Resort
Embassy Suites by Hilton Orlando Lake Buena Vista Resort offers its guests a complimentary water park, 2 outdoor swimming pools, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this resort measures 10000 square feet (929 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and a terrace are also featured at the family-friendly Embassy Suites by Hilton Orlando Lake Buena Vista Resort. For a fee, parking is available.

This 4-star Orlando resort is smoke free.

  • 334 guestrooms or units
  • 6 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1991
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Embassy Suites by Hilton Orlando Lake Buena Vista Resort offers 334 accommodations with laptop-compatible safes and safes. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature down comforters. 55-inch LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Orlando resort provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

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  • Free WiFi
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4.4 out of 5, Excellent, 2,325 reviews
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Total with taxes and fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fenced pool
  • Free theme park shuttle
  • Free water park access
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Pool gate
  • Separate bedroom
  • Snack bar/deli
  • Splash pad

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free theme park shuttle
  • Uncovered self parking on site (USD 25 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 32 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Free water park
  • Heated pool
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Splash pad
  • TV in common areas
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.07 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 25.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 32 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Lake Buena Vista
Embassy Suites Lake Buena Vista Resort
Embassy Suites Resort
Embassy Suites Resort Lake Buena Vista
Lake Buena Vista Embassy Suites
Embassy Suites Lake Buena Vista Resort Orlando
Embassy Suites Lake Buena Vista Orlando

Frequently asked questions

How close is Embassy Suites by Hilton Orlando Lake Buena Vista Resort to the airport?

Embassy Suites by Hilton Orlando Lake Buena Vista Resort is 9.9 mi (32-min drive) away from the Kissimmee, FL (ISM-Kissimmee Gateway) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Orlando Lake Buena Vista Resort?

As of May 7, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Orlando Lake Buena Vista Resort on May 25, 2026 start from $138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Orlando Lake Buena Vista Resort have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton Orlando Lake Buena Vista Resort.

How close is Embassy Suites by Hilton Orlando Lake Buena Vista Resort to the beach?

This resort is 5.1 mi (16-min drive) from Hideaway Bay and 7.9 mi (14-min drive) from Beachcomber Beach. Don't forget your sunscreen!

Does Embassy Suites by Hilton Orlando Lake Buena Vista Resort offer free breakfast?

Embassy Suites by Hilton Orlando Lake Buena Vista Resort offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Embassy Suites by Hilton Orlando Lake Buena Vista Resort?

No, there is no casino at this resort.

What time is check-in at Embassy Suites by Hilton Orlando Lake Buena Vista Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in costs USD 75.00 (subject to availability).

Is there free parking at Embassy Suites by Hilton Orlando Lake Buena Vista Resort?

Free parking is not available at this resort. Self parking is available for USD 25.00 per day, and valet parking for USD 32 per day.

Does Embassy Suites by Hilton Orlando Lake Buena Vista Resort have a pool?

Embassy Suites by Hilton Orlando Lake Buena Vista Resort features 2 outdoor pools, an indoor pool, and a children's pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Embassy Suites by Hilton Orlando Lake Buena Vista Resort have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine, a poolside location, and pool views.

Does Embassy Suites by Hilton Orlando Lake Buena Vista Resort have a spa?

There are no spa services available at this resort.

How close is Embassy Suites by Hilton Orlando Lake Buena Vista Resort to downtown Orlando?

Embassy Suites by Hilton Orlando Lake Buena Vista Resort is 12.5 mi away from Orlando.

Embassy Suites by Hilton Orlando Lake Buena Vista Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 651 out of 1316 reviews
Rating 8 - Good. 249 out of 1316 reviews
Rating 6 - Okay. 185 out of 1316 reviews
Rating 4 - Poor. 103 out of 1316 reviews
Rating 2 - Terrible. 128 out of 1316 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Juliet

Stayed 1 night in Mar 2026

10/10 Excellent

Donald

the whole experience was great
Stayed 7 nights in Jan 2026

10/10 Excellent

Tanya Marie

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room, was clean and spacious
Stayed 3 nights in Jan 2026

10/10 Excellent

Rosie

The room was clean and the breakfast was great!
Stayed 2 nights in Feb 2026

10/10 Excellent

Terrence

Stayed 2 nights in Jan 2026

8/10 Good

David

Stayed 2 nights in Jan 2026

10/10 Excellent

Maria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was amazing! The staff, the service, everything very clean!
Stayed 1 night in Nov 2025

8/10 Good

Joel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was nice and the hotel had a lot to offer.
Stayed 2 nights in Jan 2026

4/10 Poor

Paul

Traveled with family
Disliked: Cleanliness, amenities
Room wasn’t that clean. The housekeeper didn’t clean our room the next day. More than likely this would be my last time staying at this particular Embassy Suites.
Stayed 3 nights in Jan 2026

8/10 Good

Melissa

Stayed 2 nights in Jan 2026

8/10 Good

Robert

Liked: Staff & service
Friendly
Stayed 4 nights in Jan 2026

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Jan 2026

2/10 Terrible

Jawad, Deer Park

Traveled with family
Disliked: Cleanliness, amenities
I am formally escalating a serious guest safety incident and service failure that occurred during my recent stay at Embassy Suites Orlando Disney. I am a Hilton Honors member and recently purchased a Hilton vacation package based on long-standing loyalty and trust in the Hilton brand. This letter serves as a documented complaint regarding conduct and system failures that placed my family at risk, caused physical illness, and resulted in significant emotional distress. On the evening of the incident, my wife and I briefly left the hotel to purchase medication for our children. Upon returning, my digital key functioned normally for both the parking gate and elevator. However, when we reached Room 357, the door would not unlock. After multiple attempts, my phone battery died. I immediately sought assistance from the overnight front desk. The agent issued a physical room key and stated it would resolve the issue. It did not. I returned to the front desk multiple times explaining the urgency of the situation, including the fact that my children were alone inside the room.
Stayed 9 nights in Dec 2025

8/10 Good

Jamie

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff was world class! So friendly and helpful! Room was not amazing at all and was opposite of staff. Muggy and damp with lights outside my windows that the shades did not black out.
Food is great and included.
Stayed 1 night in Jan 2026

6/10 Okay

Deborah

Traveled with family
Disliked: Property conditions & facilities
The staff were friendly. We needed bedding for the sofa bed, and someone brought it to us within minutes of calling. I was disappointed that the type of room I had booked weeks in advance was not available. It seems like if a customer books a specific type of room, that type should be reserved and not be given to someone else. The hotel itself was a little run down. The bath tub had several rust spots and the box spring on the beds were dirty and looked stained. The whole place just seemed like it needs some renovations and upkeep. The front desk told me the room keys would get us into the parking lot. The keys would not work. There was a parking lot attendant outside that gave us a parking tag and opened the gate. I think he then also charged our room for parking, so we ended up with extra parking fees. I didn’t realize we had been charged extra until hours after checkout when I was an emailed the invoice and my credit card was charged. It was strange that there was no communication between the front desk staff and the parking staff. We would not stay at this hotel again. I think for the same price, we could find somewhere that is better maintained.
Stayed 2 nights in Jan 2026

6/10 Okay

Paula

Disliked: Cleanliness, property conditions & facilities
Room was dirty
Stayed 2 nights in Jan 2026

8/10 Good

Jacqueline

Stayed 1 night in Dec 2025

2/10 Terrible

duane

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Asked for 4 days for the room to be cleaned after my son wet a bed and never did clean it. We moved out. Went to him and hotel. The rest of the hotel is nice. Their breakfast buffet is good, but they're cleaning staff. They're completely incompetent
Stayed 2 nights in Dec 2025

2/10 Terrible

Colleen

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The rook was awful and the housekeeping. Not only incompetent but also had no sense of awareness. Walking in on my little boy who was getting into the bath, leaving my door wide open while I was gone from the hotel, threw away memorabilia that I purchased for my kids. The heat didn’t work and they had a cold front come in and I was freezing for multiple nights! No working phone. Mold everywhere! The guests next door were filling my room with their illegal marijuana smoking. I wish I had booked somewhere else.
Stayed 5 nights in Dec 2025

6/10 Okay

Jinzhong

Stayed 8 nights in Dec 2025

8/10 Good

Phonethip

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean, friendly staff, breakfast and happy hour and the pool and outdoor seatings.
Stayed 3 nights in Dec 2025

4/10 Poor

Darren, PORT ORANGE

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Shower needed to be repaired. Toilet seat was broken. Asked for extra towels and toilet paper and both never came. Called down to front desk on several occassions and they never answered. Went to front desk was a line and noone ever arrived to help. Breakfast attendant at waffles very unpleasant to work with.
Stayed 4 nights in Jan 2026

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

10/10 Excellent

Sharae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a bunch of family friendly activities like movie night by the pool community hour (free, cocktails, snacks, and non alcoholic drinks) from 5:00-6:30, pool, splash pad, rooms are nice (8/10), clean but not spotless so you may want to wipe some things down before fully settling in, the staff are very friendly and attentive to anything you may need. Overall 9/10 experience
Stayed 1 night in Jan 2026

10/10 Excellent

PAT

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Dec 2025