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Embassy Suites by Hilton Orlando Lake Buena Vista Resort

4.0 star property
Family-friendly 4-star resort near Walt Disney World® Resort

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Orlando Lake Buena Vista Resort

2 restaurants, lunch, dinner served; American cuisine
Property video
Exterior
Indoor pool, 2 outdoor pools, cabanas (surcharge), pool umbrellas
Sports facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
8100 Lake Street, Orlando, FL, 32836
  • Place, Orlando Vineland Premium Outlets
    ‪4 min walk‬
  • Place, Mary Queen of the Universe Shrine
    ‪11 min walk‬
  • Place, Little Lake Bryan
    ‪14 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬

Room options

View all photos for King Suite Poolview

55-inch LCD TV with cable channels, TV

King Suite Poolview

8.2 out of 10
Very good
(30 reviews)
  • 473 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Poolside

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible, Poolside

  • 489 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

Free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible

7.2 out of 10
Good
(5 reviews)
  • 489 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed

55-inch LCD TV with cable channels, TV

Deluxe Suite, 1 King Bed

8.2 out of 10
Very good
(19 reviews)
  • 489 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, down comforters, in-room safe, iron/ironing board

Suite, 2 Queen Beds

8.0 out of 10
Very good
(18 reviews)
  • 489 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for King, Room, Accessible, Bathtub

Free toiletries, hair dryer, towels

King, Room, Accessible, Bathtub

  • 489 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for King, Suite, Accessible

Free toiletries, hair dryer, towels

King, Suite, Accessible

9.2 out of 10
Wonderful
(11 reviews)
  • 489 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds

1 bedroom, down comforters, in-room safe, iron/ironing board

Deluxe Suite, 2 Queen Beds

7.2 out of 10
Good
(22 reviews)
  • 489 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Poolside

55-inch LCD TV with cable channels, TV

Suite, 2 Queen Beds, Poolside

8.4 out of 10
Very good
(23 reviews)
  • 489 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, Accessible

Free toiletries, hair dryer, towels

Deluxe Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 489 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, Accessible

Free toiletries, hair dryer, towels

Room, Accessible

  • 489 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, down comforters, in-room safe, iron/ironing board

Suite, 1 King Bed, Balcony

  • 489 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Balcony

1 bedroom, down comforters, in-room safe, iron/ironing board

Suite, 2 Queen Beds, Balcony

  • 489 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Exterior Wing Poolside King Suite

1 bedroom, down comforters, in-room safe, iron/ironing board

Exterior Wing Poolside King Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Exterior Wing Poolside Two Queen Suite

1 bedroom, down comforters, in-room safe, iron/ironing board

Exterior Wing Poolside Two Queen Suite

  • Sleeps 6

View all photos for Deluxe King Suite

1 bedroom, down comforters, in-room safe, iron/ironing board

Deluxe King Suite

  • Sleeps 5

View all photos for Deluxe Two Queen Suite

1 bedroom, down comforters, in-room safe, iron/ironing board

Deluxe Two Queen Suite

  • Sleeps 6

View all photos for Two Queen Suite with Balcony

1 bedroom, down comforters, in-room safe, iron/ironing board

Two Queen Suite with Balcony

  • Sleeps 6

View all photos for Two Queen Suite

1 bedroom, down comforters, in-room safe, iron/ironing board

Two Queen Suite

  • Sleeps 6

View all photos for Mobility/Hearing Accessible Deluxe King Suite with Tub

1 bedroom, down comforters, in-room safe, iron/ironing board

Mobility/Hearing Accessible Deluxe King Suite with Tub

  • Sleeps 5

View all photos for Exterior Wing Mobility/Hearing Accessible King Suite with Shower

1 bedroom, down comforters, in-room safe, iron/ironing board

Exterior Wing Mobility/Hearing Accessible King Suite with Shower

  • Sleeps 5

View all photos for Mobility/Hearing Accessible King Suite with Shower

1 bedroom, down comforters, in-room safe, iron/ironing board

Mobility/Hearing Accessible King Suite with Shower

  • Sleeps 5

View all photos for Exterior Wing Mobility/Hearing Accessible King Suite with Tub

1 bedroom, down comforters, in-room safe, iron/ironing board

Exterior Wing Mobility/Hearing Accessible King Suite with Tub

  • Sleeps 5

View all photos for Hearing Accessible Two Queen Suite

1 bedroom, down comforters, in-room safe, iron/ironing board

Hearing Accessible Two Queen Suite

  • Sleeps 6

View all photos for Hearing Accessible Poolside Two Queen Suite

1 bedroom, down comforters, in-room safe, iron/ironing board

Hearing Accessible Poolside Two Queen Suite

  • Sleeps 6

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

Two-Room King Suite

  • Sleeps 4

Accessible Room

  • Sleeps 5

View all photos for King Suite

1 bedroom, down comforters, in-room safe, iron/ironing board

King Suite

8.6 out of 10
Excellent
(45 reviews)
  • 473 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Suite, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Holiday Inn Express & Suites Orlando - Lake Buena Vista by IHG

Orlando
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 2,272 reviews
$103 nightly
The price is $116
Apr 12 - Apr 13
Total with taxes and fees
Holiday Inn Express & Suites Orlando - Lake Buena Vista by IHG

About the neighborhood

Orlando

In Orlando .Within 3 miles (5 km) of this resort, you'll find Orlando Vineland Premium Outlets and Disney Springs™. Walt Disney World® Resort and Lake Bryan are also within 3 miles (5 km).
View more Resorts in OrlandoOpens in a new window

What's nearby

  • Orlando Vineland Premium Outlets - 4 min walk - 0.3 miles
  • Mary Queen of the Universe Shrine - 11 min walk - 0.6 miles
  • Little Lake Bryan - 14 min walk - 0.8 miles
  • Lake Willis - 19 min walk - 1.1 miles
  • Lake Bryan - 3 min drive - 1.9 miles

Getting around

  • Winter Park Station - 25 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 32 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪The Cheesecake Factory - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Ford's Garage - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive

About this property

Embassy Suites by Hilton Orlando Lake Buena Vista Resort

Family-friendly 4-star resort near Walt Disney World® Resort
Embassy Suites by Hilton Orlando Lake Buena Vista Resort offers its guests a complimentary water park, 2 outdoor swimming pools, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this resort measures 10000 square feet (929 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and a terrace are also featured at the family-friendly Embassy Suites by Hilton Orlando Lake Buena Vista Resort. For a fee, parking is available.

This 4-star Orlando resort is smoke free.

  • 334 guestrooms or units
  • 6 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1991
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Embassy Suites by Hilton Orlando Lake Buena Vista Resort offers 334 accommodations with laptop-compatible safes and safes. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature down comforters. 55-inch LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Orlando resort provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property entrance
Holiday Inn Resort Orlando Suites - Waterpark by IHG
  • Pool
  • Hot tub
  • Pet friendly
  • Waterslide
3.6 out of 5, Good, 5,021 reviews
$112 nightly
The price is $126
Mar 22 - Mar 23
Total with taxes and fees
Holiday Inn Resort Orlando Suites - Waterpark by IHG

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fenced pool
  • Free theme park shuttle
  • Free water park access
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Pool gate
  • Separate bedroom
  • Snack bar/deli
  • Splash pad

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free theme park shuttle
  • Uncovered self parking on site (USD 25 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 32 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Free water park
  • Heated pool
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Splash pad
  • TV in common areas
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.07 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 25.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 32 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Lake Buena Vista
Embassy Suites Lake Buena Vista Resort
Embassy Suites Resort
Embassy Suites Resort Lake Buena Vista
Lake Buena Vista Embassy Suites
Embassy Suites Lake Buena Vista Resort Orlando
Embassy Suites Lake Buena Vista Orlando

Frequently asked questions

How close is Embassy Suites by Hilton Orlando Lake Buena Vista Resort to the airport?

Embassy Suites by Hilton Orlando Lake Buena Vista Resort is 9.9 mi (32-min drive) away from the Kissimmee, FL (ISM-Kissimmee Gateway) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Orlando Lake Buena Vista Resort?

As of Mar 17, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Orlando Lake Buena Vista Resort on Mar 24, 2026 start from $147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Orlando Lake Buena Vista Resort have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton Orlando Lake Buena Vista Resort.

Does Embassy Suites by Hilton Orlando Lake Buena Vista Resort offer free breakfast?

Embassy Suites by Hilton Orlando Lake Buena Vista Resort offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Embassy Suites by Hilton Orlando Lake Buena Vista Resort?

No, there is no casino at this resort.

What time is check-in at Embassy Suites by Hilton Orlando Lake Buena Vista Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in costs USD 75.00 (subject to availability).

Is there free parking at Embassy Suites by Hilton Orlando Lake Buena Vista Resort?

Free parking is not available at this resort. Self parking is available for USD 25.00 per day, and valet parking for USD 32 per day.

Does Embassy Suites by Hilton Orlando Lake Buena Vista Resort have a pool?

Embassy Suites by Hilton Orlando Lake Buena Vista Resort features 2 outdoor pools, an indoor pool, and a children's pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Embassy Suites by Hilton Orlando Lake Buena Vista Resort have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine, a poolside location, and pool views.

Does Embassy Suites by Hilton Orlando Lake Buena Vista Resort have a spa?

There are no spa services available at this resort.

How close is Embassy Suites by Hilton Orlando Lake Buena Vista Resort to downtown Orlando?

Embassy Suites by Hilton Orlando Lake Buena Vista Resort is 12.5 mi away from Orlando.

Embassy Suites by Hilton Orlando Lake Buena Vista Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 612 out of 1252 reviews
Rating 8 - Good. 239 out of 1252 reviews
Rating 6 - Okay. 181 out of 1252 reviews
Rating 4 - Poor. 94 out of 1252 reviews
Rating 2 - Terrible. 126 out of 1252 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

SCOTT

Stayed 2 nights in Nov 2025

4/10 Poor

Kshitija

Liked: Cleanliness
Disliked: Staff & service, amenities
Resort fees are not justified. Front office staff is very unpleasant
Stayed 3 nights in Dec 2025

10/10 Excellent

Marquita

Liked: Cleanliness, property conditions & facilities
Absolutely loved my stay. That pizza is sooooo delicious
Stayed 3 nights in Oct 2025

10/10 Excellent

Dwayne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean property.
Stayed 2 nights in Nov 2025

8/10 Good

Ali

Stayed 5 nights in Nov 2025

8/10 Good

Damien

Stayed 2 nights in Nov 2025

10/10 Excellent

Radames

Liked: Cleanliness, property conditions & facilities
Very good service
Stayed 3 nights in Nov 2025

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Nice but far away definitely need a vehicle
Stayed 4 nights in Nov 2025

10/10 Excellent

Giovanna

Traveled with family
Liked: Cleanliness, staff & service, amenities
I enjoyed my stay here. The staff was very friendly, the room was perfect, and I loved the hotel itself. The breakfast was great and had multiple options for me and the kids, which made mornings easy and stress-free. Everything felt clean, welcoming, and comfortable. Overall, a really pleasant experience and I would definitely stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

ana lucia

Stayed 3 nights in Nov 2025

2/10 Terrible

Rajat

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Same breakfast everyday and no room cleaning and room service
Stayed 4 nights in Nov 2025

6/10 Okay

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I requested a charged receipt. Then two days later recieved a new one for about $100 higher. Requested an itemized charge list to be emailed and never got one. Bartender tried charging room after charging our card also. We said something 3 different times about this.
Stayed 2 nights in Nov 2025

4/10 Poor

Kelcie

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Broken dresser in room, room we reserved was no available (and would be for 1.5 hours after check in), kids section of pool was major selling out for why we stayed there and it was the only pool bot heated which left it completely on usable it was freezing.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 7 nights in Nov 2025

4/10 Poor

Miguel

Traveled with family and small children
Liked: Cleanliness
Nice surroundings area Didn’t like the ants in my room and no front desk services after 10:30pm to address the issue
Stayed 3 nights in Nov 2025

10/10 Excellent

Billy, Hialeah

Liked: Cleanliness
Great service from Sarah
Stayed 2 nights in Nov 2025

8/10 Good

TONIA

Stayed 1 night in Nov 2025

10/10 Excellent

Janey, Bristol

Stayed 3 nights in Nov 2025

8/10 Good

John, Kingshill

Business traveler, Traveled with partner
Liked: Cleanliness
Staff was extremely courteous. Room could be cleaner and less stark.
Stayed 1 night in Nov 2025

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is our only place to stay in Orlando! Love the staff, the amenities and you can’t beat the made to order omelets!
Stayed 3 nights in Nov 2025

2/10 Terrible

Gabriel

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Yes, The day we arrived we got checked in and the room we were given had ants all in the restroom and sink area. I returned to the desk and reported it and asked to be put in another room but was told that wasn't possible until the next day. That seemed odd but I really didn't have no choice, so we just kept our stuff in our luggage's and got some rest for the night since Saturday we were visiting 3 parks. Woke up Saturday morning and went to the front desk to see if it was possible to get the new room since we would be gone the entire day. I told the desk clerk what had happened and they had no idea, then I was told I should've been moved last night immediately! I was then given another room and we proceeded to move, only to enter the room and see what we thought to be just not cleaned yet. I went to the front desk to inform them the room hadn't been cleaned yet, and while I was doing this the person who was assigned that room entered the room while my fiancée was waiting for me! So, they were all confused as who was assigned the room and trying to figure that out, I had to finally tell them they were digging deeper into my plans for the day ( almost 2 hours had past). I finally was told they didn't have the suite I paid for, but could put me in a smaller one, unless I was willing to wait longer. I ended up having to put my luggage's on a cart in my daughter's room until we returned, which caused us to cut our night short simply because we didn't have a room
Stayed 3 nights in Nov 2025

10/10 Excellent

Rodrequis

Stayed 3 nights in Nov 2025

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one that can improve is Susan needs to be better in social skills. Ayanna is the Best!
Stayed 3 nights in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and breakfast was nice! Definitely would return.
Stayed 2 nights in Oct 2025

6/10 Okay

ANNE, SIMI VALLEY

Stayed 1 night in Nov 2025