4/10 Malo
mark w., PITTSBURGH
1 mar. 2025
Poor condition and no help
The living room lights and ceiling fan lights did not work. In the living room the sockets were hanging over the side of the lamp. We got run arounds from Vacasso. No action with over 24 hours of texts and calls. They just kept on asking for more info and saying a local representative would be in touch. No one ever was. We bought a lamp and bulbs. Hopefully they will reimburse this. House has WiFi but the checkin email had the wrong ID and password. (We were able to find the right one.) The local activities listing was from 2022. These are clear signs of the lack of coordination and support between the host company, the property owner and the local service providers.In general getting the property into usable condition took more time and effort than should be necessary for any VRBO rental. At least it was clean and convenient.
mark w.
Se hospedó 4 noches en febrero de 2025