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"The parking garage needed some more cleaning of trash. Room was great and we were upgraded at no cost to a room with the forest view. I left my sign u ... " More

By a verified traveler on Mon 17 May 2021

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Hotel Description

3-star hotel near Monarch Casino Black Hawk

In historical district

You'll be steps from Monarch Casino Black Hawk and within a 10-minute walk of Ameristar Casino Black Hawk. Golden Gates Casino and Golden Mardi Gras Casino are also within half a mile (1 km).

Casino, coffee shop

This hotel features a casino and 2 restaurants. Traveling on business? Take advantage of the free WiFi in public areas, conference space, and free valet parking. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$90* Per night/room Jul 11 - Jul 12

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Isle Casino Hotel Black Hawk ratings based on 20 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Isle Casino Hotel Black Hawk

Everyone (7) Couples (9) Family (6)
1 out of 5
Made reservations 2 months before hand. Check in at 4pm. At 410 pm was told to come back in an hour that no clean rooms were available. Lobby smelled like sewage. Room was barely clean. Water spots in bathroom. All the food options had over an hour wait. The whole place is understaffed and over run by guests. You guys can do better, your a billion dollar company. Corporate greed at ots finest. I WILL NEVER BE BACK OR RECCOMEND TO ANYONE.

Posted by on Sep 19, 2021

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Comment from Hotel Management

Oct 11, 2021 by Neil

Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck.

5 out of 5

Posted by on Jul 17, 2021

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Comment from Hotel Management

Aug 15, 2021 by Neil

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.

3 out of 5
Clean

Posted by on Jun 23, 2021

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Comment from Hotel Management

Jun 28, 2021 by Neil

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!

4 out of 5
The parking garage needed some more cleaning of trash. Room was great and we were upgraded at no cost to a room with the forest view. I left my sign up asking for housekeeping and was gone for most of the day to come back to an unserviced room. Maid was nice but disnt understand english well... she provided towela upon request. The back of the bathroom door needed cleaned and some other minor areas. Fridge was clearly not cleaned as it smelled of old fridge... heard passerbys and noise from hall, but room was decent. No room service, smaller casino and no other note worthy accommodations. Roxy restaurant was great just very pricey!

Posted by on May 17, 2021

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Comment from Hotel Management

May 18, 2021 by Neil

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!

5 out of 5
It was great. Had a nice time!

Posted by on May 15, 2021

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Comment from Hotel Management

May 15, 2021 by Neil

Wow, thank you for the outstanding score! It’s so encouraging and motivating for our staff to get these type of reviews, and we’re so pleased that you enjoyed your visit with us. Good luck and we look forward to seeing you again soon.

5 out of 5

Posted by on Apr 27, 2021

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Comment from Hotel Management

May 8, 2021 by Neil

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.

5 out of 5
Not enough food choices....Breakfast would be great at 7-8 am. only one choice it was good but not my breakfast choice.

Posted by on Mar 4, 2021

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Comment from Hotel Management

Mar 6, 2021 by Chris

We will take this suggestion in consideration, thank you for taking the time to let us know how we can improve and thank you for perfect score! Have a great day.

2 out of 5
No microwaves was very inconvenient. Coffee maker is broken and leaking.

Posted by on Feb 14, 2021

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Comment from Hotel Management

Feb 20, 2021 by Neil

Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck

3 out of 5
The beds are very uncomfortable, room had no ac and is sweltering hot,food was not that good, very expensive for what you get.

Posted by on Feb 14, 2021

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Comment from Hotel Management

Feb 20, 2021 by Neil

Thank you for the review, we are constantly striving to improve your gaming experience and so we hope that your next visit is more of an ideal trip so that we can earn a better score. Thank you and have great day.

5 out of 5
New Years Eve was great. The way everything was decorated 70-ish Style it was awesome.

Posted by on Jan 22, 2021

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Comment from Hotel Management

Feb 14, 2021 by Neil

Wow, thank you for the outstanding score! It’s so encouraging and motivating for our staff to get these type of reviews, and we’re so pleased that you enjoyed your visit with us. Good luck and we look forward to seeing you again soon.

About the Isle Casino Hotel Black Hawk

Location 401 Main St, Black Hawk, CO 80422

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A casino, multilingual staff, and concierge services are also featured at the business-friendly Isle Casino Hotel Black Hawk. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 3-star Black Hawk hotel.

  • 240 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Casino
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Isle Casino Hotel Black Hawk offers 240 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Farmer's Pick - This café serves breakfast, lunch, and dinner.

Roxy's - This steakhouse serves dinner only. Open select days.

Dash Cafe - This delicatessen serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75 per stay
  • Resort fee: USD 14.42 per accommodation, per night

The resort fee includes:

  • Business center/computer access
  • Phone calls
  • In-room bottled water
  • Parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Isle
  • Isle Casino Black Hawk
  • Isle Casino Hotel Black Hawk
  • Isle Hotel
  • Isle Capri Black Hawk
  • Isle Hotel Black Hawk
  • Isle Hotel Black Hawk
  • Isle Casino Black Hawk
  • Isle Casino Hotel Black Hawk Hotel
  • Isle Casino Hotel Black Hawk Black Hawk
  • Isle Capri Black Hawk
  • Isle Casino Hotel Black Hawk Hotel Black Hawk
  • Hotel Isle Of Capri
  • Isle Of Capri Hotel
  • Isle Of Capri Casino & Hotel
  • Isle Casino Black Hawk
  • Isle Casino Hotel Black Hawk Hotel
  • Isle Casino Hotel Black Hawk Black Hawk
  • Isle Casino Hotel Black Hawk Hotel Black Hawk

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.