4/10 Poor
Trisha
Traveled with group
Mar 25, 2025
Disliked: Staff & service, amenities
Place was very dark at night not walkable at all. There were no lights on the roads only at the lobby or main entrance. No transportation available to and from cabins or roomsa. No entertainment and only one restaurant with very expensive over priced drinks.
The dining service was terrible. We waited 45 minutes for a drink, the food was extremely expensive but service didn’t reflect that. Needed more staff to serve tables at dinner. Food was just ok. Disappointing.
No towels at the infinity pool, but we were told we can’t take our towels from the room and if we lose our towel card, it would cost a lot of money. Brought my towel card to the pool, but there were no towels available after walking in the freezing cold to get there. Towels only available at main lobby hot spring.
Hot Springs mainly look like pools nothing really natural about them.
Cabins stated they were full kitchen, but we’re not full at all. Barely any silverware available only a few glasses. No salt and pepper or anything like that in the cabins. Make sure you bring paper goods and other things that you want if you want to cook because it’s bare minimum.
Check- in was grueling only two people working and it took about 30 minutes in line to get checked in. Overall wouldn’t go back.
Trisha
Stayed 2 nights in Mar 2025