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Hotel Chicago West Loop, SureStay Collection by Best Western

Property class: 2.5
Hotel near Rush University Medical Center in Chicago

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Photo gallery for Hotel Chicago West Loop, SureStay Collection by Best Western

A modern hotel room with a bed, a desk, a chair, a mirror, and a wardrobe.
A spacious living area with a beige sofa, a round coffee table, and a potted plant.
A hotel with a prominent 'HOTEL CHICAGO' sign, modern architecture, and a street with light trails indicating traffic.
A modern hotel kitchen with white cabinets, a black countertop, and a flat-screen TV mounted on the wall.
A spacious living room with a high ceiling, large windows, and a fireplace.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Housekeeping

Explore the area

View in a map
1622 W Jackson Blvd, Chicago, IL, 60612
  • Place, United Center
    ‪8 min walk‬
  • Place, University of Illinois Chicago
    ‪10 min walk‬
  • Place, Credit Union 1 Arena
    ‪13 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

A modern bedroom with a bed, bedside tables with lamps, a ceiling fan, a wall-mounted TV, and a large artwork.

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a window with blinds, a radiator, a framed picture on the wall, and a large poster.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A bedroom with a large bed, a ceiling fan, two windows with blinds, and a wall with a framed picture and a poster.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A modern hotel room with a large bed, a flat-screen TV, a desk, and a microwave.

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

A neatly arranged bedroom with a large bed, two bedside tables with lamps, a window with blinds, a wall-mounted air conditioner, and a framed picture.

Standard Room, 1 Double Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

A hotel room with a bed, a nightstand with a lamp, a door, and a coat rack.

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Chicago

Near West Side stay.Within a 10-minute walk of this Near West Side hotel, you'll find Rush University Medical Center and United Center. Also, University of Illinois Chicago is within half a mile (1 km) and Credit Union 1 Arena is within 2 miles (3 km).

What's nearby

  • Union Park - 8 min walk - 0.5 miles
  • United Center - 8 min walk - 0.5 miles
  • Randolph Street Market - 9 min walk - 0.5 miles
  • University of Illinois Chicago - 10 min walk - 0.6 miles
  • Credit Union 1 Arena - 13 min walk - 0.7 miles

Getting around

  • Chicago Western Avenue Station (BNSF) - 3 min drive
  • Illinois Medical District Station - 6 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 41 min drive

Restaurants

  • ‪The Barn - Hockey Bar - ‬3 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Billy Goat Tavern - ‬6 min walk
  • ‪Su Taqueria El Rey Del Taco - ‬4 min walk
  • ‪Ranalli’s - ‬12 min walk

About this property

Hotel Chicago West Loop, SureStay Collection by Best Western

Hotel near Rush University Medical Center in Chicago
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Chicago West Loop, SureStay Collection by Best Western.

Smoking is allowed in designated areas at this Chicago hotel.

  • 1 building
  • 115 guestrooms or units
  • 4 levels
  • Built in 2016
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Hotel Chicago West Loop, SureStay Collection by Best Western offers 115 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 2,777 reviews
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The price is $161
Nov 23 - Nov 24
Total with taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 50 per pet, per stay
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 60612

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Illinois Medical District
Chicago Illinois Medical District
Hotel Chicago Illinois Medical District
Hotel Loop
Hotel Chicago West Loop

Frequently asked questions

How close is Hotel Chicago West Loop, SureStay Collection by Best Western to the airport?

Hotel Chicago West Loop, SureStay Collection by Best Western is 11.4 mi (26-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Chicago West Loop, SureStay Collection by Best Western?

As of Nov 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Chicago West Loop, SureStay Collection by Best Western on Nov 22, 2026 start from $153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Chicago West Loop, SureStay Collection by Best Western have an airport shuttle?

Airport shuttle services are not available at Hotel Chicago West Loop, SureStay Collection by Best Western.

How close is Hotel Chicago West Loop, SureStay Collection by Best Western to the beach?

This hotel is 4.9 mi (15-min drive) from Oak Street Beach and 5.8 mi (18-min drive) from North Avenue Beach. Don't forget your sunscreen!

Does Hotel Chicago West Loop, SureStay Collection by Best Western offer free breakfast?

Hotel Chicago West Loop, SureStay Collection by Best Western does not offer free breakfast.

Is there a casino at Hotel Chicago West Loop, SureStay Collection by Best Western?

No, there is no casino at this hotel, but Bally's Casino Chicago (5-min drive) is nearby.

What time is check-in at Hotel Chicago West Loop, SureStay Collection by Best Western?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in.

Is there free parking at Hotel Chicago West Loop, SureStay Collection by Best Western?

Free parking is not available at this hotel.

Does Hotel Chicago West Loop, SureStay Collection by Best Western have a pool?

Hotel Chicago West Loop, SureStay Collection by Best Western does not have a pool.

Does Hotel Chicago West Loop, SureStay Collection by Best Western have a spa?

There are no spa services available at this hotel.

How close is Hotel Chicago West Loop, SureStay Collection by Best Western to downtown Chicago?

Hotel Chicago West Loop, SureStay Collection by Best Western is 2 mi away from Chicago.

Hotel Chicago West Loop, SureStay Collection by Best Western Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 601 out of 1191 reviews
Rating 8 - Good. 272 out of 1191 reviews
Rating 6 - Okay. 172 out of 1191 reviews
Rating 4 - Poor. 87 out of 1191 reviews
Rating 2 - Terrible. 59 out of 1191 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when you go to the stadium
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value and stay!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay staff was very polite and helpful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and staff was helpful and super nice
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice place to stay for concert in the city.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Solid hotel Area convenient to access West Loop. downtown and 290 rooms were small but efficient
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so incredibly friendly and helpful. Cannot wait to come back
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station. Perfect for a weekend trip!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice stay at the property. The room was clean and the staff was very helpful and friendly.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel every will book again
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate, clean, locked entry even during the day, friendly staff. Would definitely come back/recommend.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly. The room was very clean. Good value for money.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk was very very nice. Room was great for All Star Weekend! Ty
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
staff was really awesome and helped me a lot
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
Close to the United Center
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a half blind guy Staff was awesome and made me feel right at home Nightlight at bedside table was perfect for me If your going to United Center This is the place for you to stay I sure will after finding this gem
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the United Center it was perfect
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic Staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing staff they were so welcoming and sweet ! def would recommend this hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and helpful staff
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
clean room, friendly staff, easy check in and check out
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was a great stay. Had no complaints!
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Decent and affordable if you need a place to stay just for the night.
Stayed 1 night in Apr 2026