4.5 out of 5

"Our stay in Omni Chicago Suites was great. The members were very professional. I would like to stay there next year I visit Chicago. " More

By a verified traveler on Tue 31 Jul 2018

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Hotel Description

4.5-star luxury hotel near Water Tower Place

Central Chicago getaway

A stay at this Near North Side hotel places you steps from Northwestern Memorial Hospital and a 5-minute walk from Michigan Avenue. Water Tower Place and John Hancock Center are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, express check-in, and valet parking. Enjoy the 24-hour health club and conveniences like a 24-hour front desk and concierge services.

Comfy beds, WiFi

The 347 guestrooms feature comforts like pillowtop beds and premium bedding, while sitting areas and coffee/tea makers offer the conveniences of home. LED TVs come with cable channels, and other amenities include WiFi and sofa beds.

One Bedroom Suite 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$144 per night

Accessible Deluxe Suite with Roll in Shower 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Suite with King Bed & Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

One Bedroom Suite with 2 Double Beds & Sofa Bed

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Accessible Deluxe Suite 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Corner Suite King Bed & Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Omni Chicago Suites - Magnificent Mile ratings based on 85 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Omni Chicago Suites - Magnificent Mile

Everyone (13) Couples (1) Family (1)
4 out of 5
Great location and nice suite. The room Was clean and staff friendly. The hotel bar/restaurant is extremely overpriced

Posted by on Feb 19, 2019

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Comment from Hotel Management

Feb 19, 2019 by Cori

Thank you for your feedback!

1 out of 5
Took photos of the wine stained bed skirt- hair in the tub and piles of dust on the tables. For $400 a night - on Michigan Ave- this hotel leaves a lot to be desired- unacceptable

Posted by , from Chicago on Sep 3, 2018

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Comment from Hotel Management

Sep 19, 2018 by Cori Christian

We will address this directly.

4 out of 5
Our stay in Omni Chicago Suites was great. The members were very professional. I would like to stay there next year I visit Chicago.

Posted by , from NJ on Jul 31, 2018

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Comment from Hotel Management

Jul 31, 2018 by Basia K.

Thank you for staying with us. We appreciate your feedback.

5 out of 5

Gorgeous Facility

My King Suite was spacious, clean, beautiful, fully stocked fridge, I was completely more than satisfied with the accommodations. Location is great & in walking distance of all the shops, restaurants, Navy Pier etc.

Posted by , from Austintown, Ohio on Jul 23, 2018

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Comment from Hotel Management

Jul 23, 2018 by Basia K.

Thank you for staying with us. We appreciate your feedback.

3 out of 5

Good location

Pros: Great location
Arrived after midnight on the first night of a 3 night stay with our room window facing a 40 story cement wall. After calling hotel staff gave us complimentary breakfast vouchers & told us they would move us first thing the next morning. We did get our complimentary breakfast but never heard about a different room until we called down around 4 pm. They did immediately get us into another room. But the carpet was soaked on one side of the bed. Overall just not impressed with what we got for the money. I've been to Chicago dozens of times.

Posted by on Apr 3, 2017

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4 out of 5

Great location, near everything!

Just a few minutes walk from all the tourist attractions. Right on the Mag Mile for your shopping convenience. Its a busy hotel. Nice lil sundeck in the pool area with a good view of the city. Great spot for a glass of wine and watch the city lights at night. The room was comfortable, lots of pillows on the beds, but the sheets were not changed even if they clearly had a spill or stain on them. Beds were made up using the same soiled sheet. Big disappointment for me.

Posted by on Oct 11, 2016

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5 out of 5

Made our trip special

Pros: Pretty much everything. Staff rooms location.
Cons: 4$ for a soda from the sundry shop is excessive I think. Housekeeping kept knocking on our door on checkout mornng.
Location: Michigan avenue shopping. Navy pier is close enough to walk to. Many great restaurants are nearby too.
We were celebrating anniversaries with friends and were treated extremely well. We both received champagne and a dmall dessert upon our arrival. Rooms always clean. Plenty of towels. The hotel was within walking distance yo almost everything. Cabs and buses were right outside if needed. The staff was informed and accommodating. It was a great stay.

Posted by , from Michigan on Oct 8, 2016

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5 out of 5

25th wedding anniversary get away trip!

This was the "first leg" of a series of trips the second half of this year to celebrate our 25th wedding anniversary this fall, and we had a GREAT stay in Chicago at this Omni and it's location was really good for our first trip to Chicago. Right on the Magnificent Mile and a short walk to the Red Line stop on Chicago Ave (which we took up north to our Wrigley Field tour and down south to the river for our Architecture Boat Cruise). Also a short walk from the hotel to Hancock Tower's 95th floor awesome views, and a longer but certainly manageable walk to the Navy Pier. Lastly, Uber was easy and cheap to get to and from anywhere else we chose to go from our hotel. We had a nice view from our 23rd floor room, the suite was really comfy and large, bathroom was ample, and the rooms had a good flow to them (able to access all room two different ways). One of the really nice options was to be able to get both a minifridge and a microwave brought up to our room - at no charge! Lastly, they treated us with a complimentary bottle of champagne and delicious cheese/meat tray as an anniversary treat our first night there. The front desk staff was SO NICE and friendly, and extremely helpful with directions and suggestions, as were the bellman downstairs. The only oddity is the need to take an elevator to the 3rd floor registration area before taking another elevator up to your room, but that was a minor issue. Highly recommend this hotel & it is priced very competitively!

Posted by on Aug 7, 2016

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4 out of 5

Nice hotel and very close to the Navy Pier!

Pros: Location
Cons: Just a little "dated", but I know any updates would signify an increase in the room rate, and I am not sure I want that enough to justify doing it.
Location: Navy Pier, John Hancock Building, Portillos and other great restaurants just a few blocks away walking distance.
I was very pleased with the Omni Hotel. The staff was incredibly friendly and that made the trip special. The location is second to none. The rooms were fine (not very large) and comfortable.

Posted by , from Birmingham on Jul 27, 2016

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5 out of 5

Great hotel on the Magnificent Mile

Pros: They have complimentary umbrellas to use if the weather looks like rain. The room was really a suite with living room and bedroom.
Cons: Nothing.
Location: It is in a he heart of the shopping area, about a mile or less from the Art Institute and Millennium Park. Great restaurants in easy walking distance.
This is an excellent hotel in a great location. All of the staff are competent and friendly. The room and bathroom were spacious and comfortable.

Posted by , from Indianapolis on Jun 18, 2016

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About the Omni Chicago Suites - Magnificent Mile

Location 676 N Michigan Ave, Chicago, IL 60611

Property Features

Omni Chicago Suites - Magnificent Mile offers its guests an indoor pool, a 24-hour health club, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Omni Chicago Suites - Magnificent Mile. Parking is available for a fee. This 4.5-star Chicago hotel is smoke free.

  • 1 building
  • 347 guestrooms or units
  • 25 levels
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1990
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (28.8 km / 17.9 mi)
  • Train station: Millennium Station (1.1 km / 0.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Omni Chicago Suites - Magnificent Mile offers 347 air-conditioned accommodations with DVD players and minibars. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and in-room massages can be requested. Housekeeping is provided daily.

  • Separate bedroom
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

676 Restaurant and Bar - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 100 per accommodation, per week, plus a deposit of USD 100 per week
  • Only dogs and cats are allowed
  • Weight limit: 25 lb

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 25 for adults and USD 15 for children (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 72 per night (in/out privileges)
  • Pet deposit: USD 100 per week
  • Pet fee: USD 100 per accommodation, per week
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Hotel Omni
  • Chicago Omni
  • Chicago Omni Hotel
  • Hotel Omni Chicago
  • Omni Chicago
  • Omni Chicago Suites Magnificent Mile
  • Omni Hotel Chicago

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.