4/10 Malo
Danielle Q.
11 ago. 2023
No le gustó: Limpieza
Mediocre
Check in process was horrible. Talked to 3 different people on the phone all did not even live in the USA. Good old 800 number. Email had conflicting information on it. Every person I talked to had a different answer. Said there was a keypad on the door and didn’t need a key but then also said go to the office to pick up a key. Got multiple answers on wether I needed to get a key. Showed up to the property to find out I needed a hard copy of the key had to drive back to the “main office” which was closed and no one was there and no keys or check in packet to the house. Was on the phone for 45 minutes to have an actual person that lived and worked on the island to get in contact with me and have a maintenance guy show up to say “yeah that property needs a key” it’s not a code. But the property manager didn’t even know that needless to say I won’t be using Vacasa again. Plus VRBO adds an additional fee to about $200 to the charge so beware with going through them. Property was alright I wouldn’t recommend. Did allow pets so that was good and it was a good location. But company and property manager are no good.
Danielle Q.
Se hospedó 4 noches en agosto de 2023