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"We had a great experience while staying here. Amenities and staff were great and from our room we could see the ocean and the main area where folks were eating at restaurants, shopping, etc. Happy Hours were fun also!"

"ALL of the staff were friendly and accommodating. Staff go out of their way to make sure we had everything we need. Ocean view was amazing! Property is well maintained. Can’t wait to visit again! "

"Love this place! Conveniently located to everything and you don’t even have to leave the property if you don’t want to! My sister and I had our own bedrooms and our own bathroom, full size refrigerator, and a very large living room. "

"Room was fine. The food needs a total overhaul. The buffet was uninspiring, cold items, not much variety. The four restaurants seem to be “filled” every night and no reservations were left but when you walked my there were so many empty tables. Why? The pool is small and can never get a chair. People leave towels on the chairs and don’t use them until early afternoon. This is unacceptable. Lounges for the beach need to be replaced, many are broken and they just aren’t comfortable. "

"Our stay was not the best experience. There is no available seats at the pool or beach, people ‘claim’ them at 6:00 am and do not return for 6 hours or more. Leaving anyone getting up after 6:00 am out of luck to enjoy beach or pool. Our room had a severe leak and was musty smelling. Do not go for the all inclusive unless day drinking is your jam. The divi dutch village is on the worst stretch of beach but you can get a chair so sharing in that resorts amenities was not great. The food is just okay we ate out most nights off the resort. We ended up at eagle beach most days paying 40$ for chairs and umbrella but we could at least enjoy the beach without getting burned to a crisp. The resort staff does nothing to prevent claim staking. There is no nightlife included in the all inclusive and our experience at a sister resort was not great. The process for paying for drinks was not explained and trying to do so brings suspicion. I finally got a gift card to pay for the drinks at the front desk but the bartender was not thrilled with me as an outsider and literally threw my drink at me. It ended up 1/2 on me and 1/2 on the floor. I am sure it was not his intention to do that but he made it quite clear he was not happy to serve me. At the end of the day it was all first world problems but Divi is not on my list for future visits. "

"Upon arrival at the Riu, we quickly realized something was off. Our first room had clearly not been cleaned properly—dirty floors and stains on the bedding were immediately noticeable. To their credit, the staff moved us to another room quickly, but unfortunately that room also wasn’t clean. We were then moved to a third room, which at least had the room type and view we had expected from the start. However, it still was not properly cleaned and even had hair in the shower drain. At that point we elected to just settle in rather than continue moving rooms. The hallways and common areas appear very worn and poorly maintained. Carpet tiles are peeling up, elevator surrounds are coming off the walls, and stains are visible in many places. There was also a strong, unpleasant smell in the hallways throughout our stay that gave the impression there may be a larger moisture or mold issue in the building. We also had ongoing issues with our room keys. They rarely worked properly, often requiring 10 or more swipes or a trip back to the front desk to have them reprogrammed. The staff often seemed frustrated or disengaged. To be fair, it felt like they were dealing with a constant stream of guest complaints, which likely makes their jobs difficult. Overall, the property appears to be struggling with basic housekeeping and maintenance, which made the stay disappointing"