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Westgate Palace Hotel / Universal / I-Drive

4.0 star property
Family-friendly 4-star resort near Universal Orlando Resort

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Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Outdoor pool, pool umbrellas
Front of property
2 bedrooms, down comforters, in-room safe, laptop workspace
American cuisine, pool views
Reception
Reviews
8.4

Very good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
6145 Carrier Drive, Orlando, FL, 32819
  • Popular LocationUniversal Orlando Resort15 min walk
  • Popular LocationUniversal Studios Florida6 min drive
  • Popular LocationUniversal’s Volcano Bay7 min drive
  • AirportOrlando, FL (SFB-Orlando Sanford Intl.)39 min drive

Room options

View all photos for Signature Suite, 2 Bedrooms (Newly Renovated)

Signature Suite, 2 Bedrooms (Newly Renovated) | Private kitchen | Full-size fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Newly Renovated)

  • 610 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite (Newly Renovated)

2 bedrooms, down comforters, in-room safe, laptop workspace

Family Suite (Newly Renovated)

  • 610 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Suite, 2 Bedrooms (Deluxe, Newly Renovated)

Full-size fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe, Newly Renovated)

  • 700 sq ft
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Twin Beds

Similar properties

Aerial view
Universal's Cabana Bay Beach Resort
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Hot Tub
Waterslide
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4.3 out of 5, Excellent, (4964)
The price is $245
per night
$276 total
includes taxes & fees
May 17 - May 18
Universal's Cabana Bay Beach Resort

About the neighborhood

Orlando

Florida Center stay.Your stay at this Florida Center resort places you within 2 miles (3 km) of Universal Orlando Resort and Universal CityWalk. Orlando International Premium Outlets and Universal’s Islands of Adventure are also within 2 miles (3 km).
View more Resorts in OrlandoOpens in a new window

What's nearby

  • Universal Orlando Resort - 15 min walk
  • The Wheel at ICON Park™ - 3 min drive
  • Universal CityWalk - 4 min drive
  • Universal Studios Florida - 6 min drive
  • Universal’s Volcano Bay - 7 min drive

Getting around

  • Orlando Station - 15 min drive
  • Sand Lake Road Station - 21 min drive
  • Orlando Intl. Airport (MCO) - 23 min drive

Restaurants

  • Dockside's Pier 8 Market - 9 min walk
  • Sunset Lounge - 8 min walk
  • The Wave Maker’s Pool Bar - 7 min walk
  • Beach Break Cafe - 8 min walk
  • Starbucks - 8 min walk

About this property

Westgate Palace Hotel / Universal / I-Drive

Family-friendly 4-star resort near Universal Orlando Resort
Westgate Palace Hotel / Universal / I-Drive offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Westgate Palace Hotel / Universal / I-Drive. You'll have access to the health club at a partner property. Free self parking is available.

This 4-star Orlando resort is smoke free.

  • 408 guestrooms or units
  • 19 levels
  • 2 buildings
  • Built in 2003
  • Deli
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Westgate Palace Hotel / Universal / I-Drive offers 408 accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature down comforters. Accommodations at this 4-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free crib
  • Free theme park shuttle
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily continental breakfast available for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 24.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 7–15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Frequently asked questions

How close is Westgate Palace Hotel / Universal / I-Drive to the airport?

Westgate Palace Hotel / Universal / I-Drive is 16.5 mi (23-min drive) away from the Orlando Intl. Airport (MCO) airport, the closest popular airport to the property.

Does Westgate Palace Hotel / Universal / I-Drive have an airport shuttle?

Airport shuttle services are not available at Westgate Palace Hotel / Universal / I-Drive.

How close is Westgate Palace Hotel / Universal / I-Drive to the beach?

This resort is 14.8 mi (25-min drive) from Beachcomber Beach.

Does Westgate Palace Hotel / Universal / I-Drive offer free breakfast?

Free breakfast isn’t provided at Westgate Palace Hotel / Universal / I-Drive, but continental breakfast is offered for a fee of between USD 7 and 15 per person.

Is there a casino at Westgate Palace Hotel / Universal / I-Drive?

No, there is no casino at this resort.

What time is check-in at Westgate Palace Hotel / Universal / I-Drive?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Westgate Palace Hotel / Universal / I-Drive?

This resort offers free self parking.

Does Westgate Palace Hotel / Universal / I-Drive have a pool?

Westgate Palace Hotel / Universal / I-Drive features an outdoor pool and a children's pool.

Does Westgate Palace Hotel / Universal / I-Drive have a restaurant?

Westgate Palace Hotel / Universal / I-Drive is home to Drafts Sports Bar & Grill, which features American cuisine, pool views, and a poolside location.

Does Westgate Palace Hotel / Universal / I-Drive have a spa?

There are no spa services available at this resort.

How close is Westgate Palace Hotel / Universal / I-Drive to downtown Orlando?

Westgate Palace Hotel / Universal / I-Drive is 7.9 mi away from Orlando.

Westgate Palace Hotel / Universal / I-Drive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 500 out of 1002 reviews" "
Rating 8 - Good. 281 out of 1002 reviews" "
Rating 6 - Okay. 108 out of 1002 reviews" "
Rating 4 - Poor. 56 out of 1002 reviews" "
Rating 2 - Terrible. 57 out of 1002 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Darcy

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new, allergy free environment, pleasant staff and security. Great Hotel 👌👌👌hands down.
Stayed 2 nights in Mar 2024

6/10 Okay

Abdallah

Traveled with family
Liked: Property conditions & facilities
Time checking in too much
Stayed 2 nights in Feb 2024

10/10 Excellent

Fernando

Stayed 2 nights in Jan 2024

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I missed the “fine print” on the description of $24.73 per day resort fees so yeah that annoyed me. I had the two bedroom suite with two bathrooms. It was large and comfortable. The kitchen was a must since we don’t eat breakfast at a restaurant. There was a few things in the kitchen that bothered me. The dishwasher was terrible. The dishes barely fit because they were too tall. And it didn’t clean very well. There was no tea kettle so I had to use a pot to boil water. And there were no pot holders so if you used the oven, there was no way to get anything out. And I thought they should have provided salt and pepper. Everything else was fine. The beds were comfortable. The bathrooms were large. Everything was clean. And the hotel is extremely close to Universal which is where we were going so it was convenient. Would I stay here again? Yes.
Stayed 4 nights in Jan 2024

2/10 Terrible

lisa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Completely disappointed-never staying here again
Family of 5. We arrived, found out the “free shuttle to and from universal” only comes once in the morning and once in the evening. Universal was the reason for our stay so super disappointed. Then had to pay the $50 “resort fee” on top of what we already paid for the room. Got to the room and the keys wouldnt work. had to go back down and get new keys. Upon getting into room, room was hot. Air conditioner wasnt working, floor was dirty. They sent a repair man to fix the AC (he was really cool) however he couldnt fix the AC. Ordered room service, however, this is through a 3rd party apparently and because the food didnt come until after 9, we had to go downstairs to get our food. Which was not very good. $13 for the bacon cheese fries-see picture. They put us in a new room around 9:30, well after the two youngests bed time. Hot water in shower wasnt very hot. Will never stay here again, not worth the money at all.
Stayed 2 nights in Jan 2024

10/10 Excellent

Brad

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

4/10 Poor

Justin

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
The property itself was great. Very clean and nice but our air broke the first night they came to fix it and it took 2-3 hours for it to cool down which made us stay awake way longer than we wanted to. Broke again 24 hours later, they fixed it, broke again 3 hours later. They wouldn’t move us rooms until I was extremely rude. It was completely unacceptable and they never offered me a partial refund and didn’t want to move me rooms. I shouldn’t have had to deal with maintence in my room 3 times with entire wall panels ripped down or been that hot for almost 10 hours of my stay.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lionel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and through expedia we received good deals. Confort bed, clean sheets, clean bathroom which is very important,
Stayed 3 nights in Jan 2024

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property is well kept and convenient for the theme parks. Close to lots of places to eat and shop also. Staff were very friendly and accommodating for our requests. The room and furnishings are a little dated but was clean and tidy. By dated I mean the sofa was worn and bathroom sealant a little old. But all was functional and worked great for our family vacation. Secured entrance with a guard helped with the sense of security.
Stayed 4 nights in Jan 2024

2/10 Terrible

Perry

Disliked: Cleanliness, property conditions & facilities
Worst hotel to stay at in Orlando, doesn’t care for cleanliness. Had to find another hotel at 3am
Stayed 4 nights in Jan 2024