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4.3 out of 5

"Not a lot going on right around the area, but perfect to visit Amherst/5 Colleges. The room was comfortable, clean, spacious, and the people who work ... " More

By a verified traveler on Sun 08 Aug 2021

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Hotel Description

3-star hotel near Holyoke Mall

Near the airport

A stay at this hotel places you within half a mile (1 km) of Holyoke Mall and 6 miles (10 km) of Wistariahurst Museum. Volleyball Hall of Fame is within 6 miles (10 km) and Six Flags New England is within 12 miles (20 km).

Free perks

This hotel features an indoor pool and a gym. Traveling for business? Take advantage of the free WiFi in public areas, express check-out, and conference space. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.

Studio Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$161* Per night/room Oct 29 - Oct 30

Suite, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

One King Two Queen, Non Smoking, 2 Bedrooms 2 Bathrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Premium Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed (1 Bedroom)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Homewood Suites by Hilton Holyoke-Springfield/North ratings based on 16 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Homewood Suites by Hilton Holyoke-Springfield/North

Everyone (9) Couples (1) Family (2)
5 out of 5

Posted by on Jul 5, 2023

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3 out of 5

Posted by , from Middleboro on Apr 23, 2023

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1 out of 5

Posted by on Jun 7, 2022

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5 out of 5

Posted by on Mar 6, 2022

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5 out of 5
Not a lot going on right around the area, but perfect to visit Amherst/5 Colleges. The room was comfortable, clean, spacious, and the people who worked at the hotel were terrific. Marcus at the Front Desk, Keila at breakfast, Marice at the executive help desk, Ciester the GM and Susan at DOS were all incredibly helpful, polite, professional and terrific, not just with us but with all the guests.

Posted by on Aug 8, 2021

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5 out of 5

Posted by on Sep 4, 2020

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3 out of 5

Posted by on Mar 8, 2020

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3 out of 5
The front desk staff was nice and helpful. The bathroom wasn’t clean properly. Body hair from the previous clients were all over the bath and toilet, extremely disappointing.

Posted by on Feb 20, 2020

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5 out of 5
Very clean, very nice decor. Room was perfect and comfortable

Posted by on Mar 17, 2019

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3 out of 5
Overall great and clean hotel. The hair dryer sparked and stopped working while I was using it. The shower head kept falling down as well. The staff we friendly and attentive, but the old equipment made me have to give this hotel a lower rating. They do have a very nice green area outside for pets!

Posted by on Aug 14, 2016

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About the Homewood Suites by Hilton Holyoke-Springfield/North

Location 375 Whitney Ave, Holyoke, MA 01040

Property Features

Homewood Suites by Hilton Holyoke-Springfield/North offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 648 square feet (60 square meters) and includes conference space. The business-friendly Homewood Suites by Hilton Holyoke-Springfield/North also features barbecue grills, coffee/tea in a common area, and a fireplace in the lobby. Free self parking is available.

  • 1 building
  • 114 guestrooms or units
  • 5 levels
  • 648 sq ft of conference space
  • 60 sq m of conference space
  • Built in 2006
  • To-go breakfast (free)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Elevator

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Holyoke Station (7.8 km / 4.9 mi)
  • Parking: Free self parking

Room Amenities

Homewood Suites by Hilton Holyoke-Springfield/North offers 114 accommodations with DVD players and safes. Beds feature premium bedding. Televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Holyoke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Pull-out sofa bed
  • Television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Golfing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0010261370

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0010261370. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - C0010261370
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Homewood Suites Hilton Holyoke-Springfield/North
  • Homewood Suites Hilton Hotel Holyoke-Springfield/North
  • Homewood Suites Hilton Holyoke-Springfield/North Hotel Holyoke
  • Homewood Suites Hilton Holyoke-Springfield/North Hotel
  • Homewood Suites Hilton Holyoke-Springfield/North Holyoke
  • Homewood Suites by Hilton Holyoke Springfield/North
  • wood Suites Hilton HolyokeSpr
  • Homewood Suites by Hilton Holyoke Springfield/North
  • Homewood Suites by Hilton Holyoke-Springfield/North Hotel
  • Homewood Suites by Hilton Holyoke-Springfield/North Holyoke

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.