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The St. Regis New York

5.0 star property
5-star luxury hotel near 5th Avenue

Choose dates to view prices

Photo gallery for The St. Regis New York

Exterior
Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
Reception
Suite, 1 Bedroom (Butler Service Included) | Living area | 32-inch TV with satellite channels
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Parking available
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
Two East 55th St, New York, NY, 10022
  • 5th Avenue
    ‪1 min walk‬
  • Rockefeller Center
    ‪8 min walk‬
  • Times Square
    ‪11 min walk‬
  • Newark Liberty Intl. Airport (EWR)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible Bathtub (Butler Service Included)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub (Butler Service Included)

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Roll-in Shower (Butler Service Included)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Roll-in Shower (Butler Service Included)

  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Mobility Accessible (Butler Service Included)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Mobility Accessible (Butler Service Included)

  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Accessible Bathtub (Butler Service Included)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Accessible Bathtub (Butler Service Included)

  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Hearing Accessible (Butler Service Included)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Hearing Accessible (Butler Service Included)

  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Butler Service Included)

Suite, 1 Bedroom (Butler Service Included) | Living area | 32-inch TV with satellite channels

Suite, 1 Bedroom (Butler Service Included)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Butler Service Included)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Accessible Bathtub (Butler Service Included)

  • 4055 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Butler Service Included)

Suite, 1 Bedroom (Butler Service Included) | Living area | 32-inch TV with satellite channels

Suite, 1 Bedroom (Butler Service Included)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Bentley, Butler Service Included)

Suite, 1 Bedroom (Bentley, Butler Service Included) | Living area | 32-inch TV with satellite channels

Suite, 1 Bedroom (Bentley, Butler Service Included)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Butler Service Included)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Roll-in Shower (Butler Service Included)

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Butler Service Included)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (Butler Service Included)

10.0 out of 10
Exceptional
(3 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking (Butler Service Included)

Grand Room, 1 King Bed, Non Smoking (Butler Service Included) | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Grand Room, 1 King Bed, Non Smoking (Butler Service Included)

9.0 out of 10
Wonderful
(2 reviews)
  • 490 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Double Beds (Butler Service Included)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Grand Room, 2 Double Beds (Butler Service Included)

9.0 out of 10
Wonderful
(2 reviews)
  • 490 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Butler Service Included)

Room, 1 King Bed (Butler Service Included) | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Butler Service Included)

9.6 out of 10
Exceptional
(13 reviews)
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (St. Regis Suite, Butler Service)

32-inch TV with satellite channels

Suite, 1 Bedroom (St. Regis Suite, Butler Service)

  • 1055 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Astor Suite, Butler Service Included)

Suite, 1 Bedroom (Astor Suite, Butler Service Included) | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom (Astor Suite, Butler Service Included)

  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Madison Suite, Butler Service)

32-inch TV with satellite channels

Suite, 1 Bedroom (Madison Suite, Butler Service)

  • 975 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom (Butler Service Included)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 Bedroom (Butler Service Included)

10.0 out of 10
Exceptional
(1 review)
  • 800 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Fifth Avenue Suite, Butler Service)

32-inch TV with satellite channels

Suite, 1 Bedroom (Fifth Avenue Suite, Butler Service)

  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Madison Suite, Butler Service)

32-inch TV with satellite channels

Suite, 1 Bedroom, Non Smoking (Madison Suite, Butler Service)

  • 975 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking (Butler Service Included)

Studio, 1 King Bed, Non Smoking (Butler Service Included) | Living room | 32-inch TV with satellite channels

Studio, 1 King Bed, Non Smoking (Butler Service Included)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub (Butler Service Included)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub (Butler Service Included)

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Butler Service Included)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Roll-in Shower (Butler Service Included)

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Butler Service Included)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Accessible Bathtub (Butler Service Included)

  • 975 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, 1 Double Bed, Corner (Butler Service Included)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Grand Suite, 1 Double Bed, Corner (Butler Service Included)

  • 1400 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds (Butler Service Included)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Butler Service Included)

10.0 out of 10
Exceptional
(5 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower (Butler Service Included)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Roll-in Shower (Butler Service Included)

  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

New York

Central New York getaway .A stay at this Manhattan hotel places you steps from 5th Avenue and a 5-minute walk from Museum of Modern Art. Central Park and Radio City Music Hall are also within half a mile (1 km).

What's nearby

  • 5th Avenue - 1 min walk - 0.0 miles
  • Rockefeller Center - 8 min walk - 0.5 miles
  • Broadway - 10 min walk - 0.5 miles
  • Times Square - 11 min walk - 0.6 miles
  • Grand Central Terminal - 14 min walk - 0.8 miles

Getting around

  • 5 Av.-53 St. Station - 4 min walk
  • Grand Central - 42 St. Station - 15 min walk
  • Newark Liberty Intl. Airport (EWR) - 45 min drive

Restaurants

  • ‪Black Fox Coffee Co. - ‬2 min walk
  • ‪Santi - ‬3 min walk
  • ‪Trump Grill - ‬2 min walk
  • ‪Papillon Bistro and Bar - ‬3 min walk
  • ‪Proper Food - ‬2 min walk

About this property

The St. Regis New York

5-star luxury hotel near 5th Avenue
A computer station is on site and WiFi is free in public spaces. A business center and 13 meeting rooms are available. Event space at this hotel measures 3944 square feet (366 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury The St. Regis New York. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This 5-star New York hotel is smoke free.

  • 1 building
  • 238 guestrooms or units
  • 19 levels
  • 3944 sq ft of conference space
  • 366 sq m of conference space
  • Built in 1904
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
The St. Regis New York offers 238 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature pillowtop mattresses. A pillow menu is available. Premium satellite television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, French, German, Italian, Portuguese, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 88.79 per day)
  • Valet parking on site (USD 88.79 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 43 per person

Things to do

  • 24-hour gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • In-room roll-in shower
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 32-inch TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Wet bar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 137.77 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 57.38 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 43 per person
  • Self parking fee: USD 88.79 per day
  • Valet parking fee: USD 88.79 per night (in/out privileges)
  • Rollaway bed fee: USD 137.77 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

St. Regis Butler Service is included in all rooms.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York St. Regis
Regis Hotel
St. Regis New York
St. Regis New York Hotel
New York City St Regis
St Regis Hotel New York
St Regis New York City
The St. Regis New York Hotel New York City
St. Regis
St. Regis New York Hotel
St. Regis New York
St. Regis
Hotel The St. Regis New York New York
New York The St. Regis New York Hotel
Hotel The St. Regis New York
The St. Regis New York New York
St. Regis Hotel
The St. Regis New York Hotel
The St. Regis New York New York
The St. Regis New York Hotel New York

Frequently asked questions

How close is The St. Regis New York to the airport?

The St. Regis New York is 10.2 mi (34-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at The St. Regis New York?

As of Aug 20, 2025, prices found for a 1-night stay for 2 adults at The St. Regis New York on Aug 24, 2025 start from $1,165.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The St. Regis New York have an airport shuttle?

Airport shuttle services are not available at The St. Regis New York.

Does The St. Regis New York offer free breakfast?

Free breakfast isn’t provided at The St. Regis New York, but full breakfast is offered for a fee of USD 43 per person. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at The St. Regis New York?

No, there is no casino at this hotel, but Empire City Casino (19-min drive) and Resorts World Casino (22-min drive) are nearby.

What time is check-in at The St. Regis New York?

Check-in start time: 4 PM; Check-in end time: 5:30 AM.

Is there free parking at The St. Regis New York?

Free parking is not available at this hotel. Self parking is available for USD 88.79 per day, and valet parking for USD 88.79 per night.

Does The St. Regis New York have a pool?

The St. Regis New York does not have a pool.

Does The St. Regis New York have a spa?

There are no spa services available at this hotel.

How close is The St. Regis New York to downtown New York?

The St. Regis New York is 3.7 mi away from New York.

The St. Regis New York Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 179 out of 235 reviews
Rating 8 - Good. 22 out of 235 reviews
Rating 6 - Okay. 14 out of 235 reviews
Rating 4 - Poor. 7 out of 235 reviews
Rating 2 - Terrible. 13 out of 235 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most luxurious hotel I have ever seen. It was designed by John Jacob Astor who unfortunately was lost in the Titanic disaster. But thankfully his beautiful hotel keeps his legacy alive. The architecture is absolutely jaw dropping. You will feel like you went back in time because the decor and amenities look like they are brand new even though they are intricately ornate Edwardian designs. This hotel looks like it's from a fairy tale both inside and out.Astor thought of everything. Every little detail in this place is impeccable. The staff is extremely friendly and thoughtful and their service is excellent. They carry your luggage and walk you to the building with an umbrella if it's raining. They carry your luggage up to your room. The concierge desk helps you with whatever you need. It was my mother and my birthday and they were so thoughtful and hooked us up at another restaurant for her birthday dinner. They gave us a personalized birthday card and treats. They gave us a tour of the basement which has historical artifacts and photos or autographs of many famous celebrities who came to stay to perform at the venue in a previous decade. If you are a fan of luxury, history or VIP treatment this is the place for you. If you want to experience luxury
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

2/10 Terrible

Josh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible experience. Front desk staff were atrocious
Stayed 3 nights in Apr 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service

Amazing service and such a great hotel with a lot of history. Highly recommended!
Stayed 1 night in Apr 2025

10/10 Excellent

Swede

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place and it's people. First class and wonderful to all.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Phillip

Stayed 2 nights in Feb 2025

10/10 Excellent

Donald Coburn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and absolutely my favorite hotel in the city. Wonderful location right off of 5th Ave. Amazing service, pleasant staff, and very helpful and patient concierge. Love staying at this property its always a perfect trip to the city.
Stayed 2 nights in Feb 2025

6/10 Okay

Steven

Disliked: Staff & service, amenities, property conditions & facilities
We have stayed at the st Regis two times prior to this recent stay. Our flight was cancelled to Toronto and the hotel we were staying at couldn’t accommodate us as our room was not available. Anyway, we decided to book the St Regis as we have enjoyed staying there in the past. This time however, the room was not to our standards at all. The shower flooded. Our rooms decor was really worn and dated. Their breakfast was lack luster. The bellmen and doormen were great. The front desk upon check in was not very welcoming. We wouldn’t be staying here again I’m afraid. For the price you pay vs the service you receive doesn’t balance out. The St Regis should be downgraded to a 4 star property rather than a 5.
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveler

Disappointing at best

Check in staff was not friendly or accommodating. Requested down alternative pillows at check in and had to call at 11 pm that same night because they still had not been delivered. Room staff very kind. Doormen never at front door to assist during stay in getting car service . Concierge Pete was great. Destination fee add ons not really usable at $50 per day. Because booked through Hotels.com you don’t receive points for status. Not worth $1100 per night, not even close.
Stayed 2 nights in Feb 2025

10/10 Excellent

jonathan, Parkland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Beautiful house car took us to the show. Butler was fantastic. 5 star experience!
Stayed 2 nights in Jan 2025

4/10 Poor

Patrick

No restaurant a 3 star hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Amritpal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was amazing only to be outdid by the amazing staff
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Stefani

Stayed 1 night in Oct 2024

10/10 Excellent

SCOTT

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

SCOTT

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Don

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the St. Regis and look forward to coming back in the future!
Stayed 2 nights in Oct 2024

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had lost my debit card while traveling to this place and they failed to uphold my reservation. I still did have valid ID and the room was paid for. They did not offer any solution except to cancel my reservation. I was left in new york the entire night without accomodations or any way to return home until the next day. I am entirely disgusted at the way I was treated by the staff and management at this place, and entirely disappointed that the ownership lacks the decency to handle a simple situation as this one.
Stayed 1 night in Oct 2024