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"Clean. "

"The staff were absolutely amazing! My favorite was Mr. O, the hotel driver. He was friendly, provided amazing food recommendations around the city, and made me feel comfortable traveling alone in a new city! "

"The Commonwealth Hotel in Richmond is a strong pick if you want comfort, convenience, and a polished stay right in the middle of things. The rooms are genuinely comfortable—quiet, well-kept, and easy to settle into after a long day. Everything feels thoughtfully arranged, from the bedding to the lighting, and it has that “boutique” vibe without trying too hard. Amenities are another highlight. The property delivers on the basics that actually matter—reliable comfort, solid in-room features, and a generally well-maintained environment that feels clean and upscale. It’s the kind of place where you can show up, unpack, and immediately feel taken care of. Location is where it really shines. It’s extremely walkable, making it easy to get to restaurants, cafes, and downtown attractions without needing to fuss with parking or rideshares. If you like exploring a city on foot, this is an ideal home base. Service is mostly good, with one caveat: it can be slow at times, especially during busier moments. That said, staff are generally responsive once you connect with them, and they’re helpful and professional when you need something. Overall, it’s an enjoyable, comfortable stay in a prime Richmond location—and one I’d be happy to recommend, especially for anyone who values walkability and a higher-comfort hotel experience."

"Very cool esthetic of the room with Edgar Allen Poe themed stuff on the wall. Felt very old school, but still all the modern conveniences of a modern hotel. "

"The room was spotless although the closet lacked hangers and rod. The staff as always is very nice."

"Clean rooms, great staff and easy walking distance to vcu "