Book a hotel near Snow Summit, Big Bear Lake

"The picture of our room was exactly what it showed in the picture. Really nice and Very clean! We got a king bed and requested to be down stairs but the gentleman that was at the desk said all kings all up stairs, so next time we will request a queen bed so we could be down stairs. Little hard to go up since we are seniors. Overall the stay was great!"

"Check-in was tedious, after 5 you must call the office; I checked in at 8, I had to stand outside at the door and call two different numbers to reach someone. When they answered they made me feel as though I interrupted their rest and asked with a doubtful tone if I was at the door .The unit- the front door's bottom door knob was flimsy and loose.It had an old, stale unpleasant odor. The couches seemed old, cushion stuffing was coming out and they were not inviting, we covered them with sheets. The comforters on the beds wreaked of musty and gross odors. The pillows need updating.The bottom level was freezing but the middle and upper levels were hot, temperature was drastically uneven among the floors.The kitchen amenities were very underwhelming. The wood decor is impressive and the showers were nicely decorated.The representive that came to check us in was nice and engaging (different person answered the phone)."

"Such a lovely stay; very clean, friendly staff and local to many places to see and walk to. Must stay!"

"Room was clean"

"Unique lodging for big bear area. Enjoyed it."

"Rooms photograph well but choices were made for design and not function. Lighting at the bathroom sink was too dim to get ready, bedside lights were all glare and closet area has no light I could find. Housekeeping let down the experience with some visible oversights in the bed and bath. The mattress, pillows, and towels were nice."