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4.5 out of 5

"Clean room in nice property in Big Bear Village. Easy Walk to restaurants and bars. " More

By a verified traveler on Sat 29 Aug 2020

Hotel Description

3.5-star ski hotel near Snow Summit

Near the slopes

Within a 10-minute walk of this The Village hotel, you'll find Big Bear Visitor Center and Big Bear Marina. Alpine Slide at Magic Mountain and Pine Knot Marina are also within half a mile (1 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 24-hour business center, conference center, and conference space. There's a seasonal outdoor pool on site, and laundry facilities and concierge services are also offered.

Free WiFi, satellite TV

In addition to TVs with satellite channels, the 148 guestrooms offer free WiFi and room service. Other amenities include coffee/tea makers, free weekday newspapers, and in-room massages.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Fireplace (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, Accessible, Non Smoking (Accessible Tub)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking (Hospitality, Spa)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Resort The Lodge At Big Bear Lake ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Resort The Lodge At Big Bear Lake

Everyone (6) Couples (3) Family (2)
5 out of 5

Posted by on Sep 3, 2020

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Comment from Hotel Management

Sep 3, 2020 by Lindsay

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback, and will be sharing it with our staff in hopes to continue to improve. We hope you will visit us again.

5 out of 5
Clean room in nice property in Big Bear Village. Easy Walk to restaurants and bars.

Posted by , from Las Vegas on Aug 29, 2020

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Comment from Hotel Management

Aug 31, 2020 by Lindsay

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback, and will be sharing it with our staff in hopes to continue to improve. We hope you will visit us again.

5 out of 5
It was quiet and the staff was friendly and helpful, plus we were within walking distance of Big Bear Village.

Posted by , from Apple Valley, CA on Jul 16, 2020

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Comment from Hotel Management

Jul 21, 2020 by Lindsay

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback, and will be sharing it with our staff in hopes to continue to improve. We hope you will visit us again.

5 out of 5

Posted by on Jun 14, 2020

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Comment from Hotel Management

Jul 23, 2020 by Lindsay

We are delighted to hear that you enjoyed your stay. It is our goal to see to it that we "exceed our guests expectations" during their stay, and it appears that we accomplished our goal during your stay. We look forward to a return visit with us.

1 out of 5
They were renovating, I was given no notice in advance. Carpet was getting ripped up, water was turned off for most of the day for plumbing work. It was not a pleasant stay at all.

Posted by on Jan 18, 2020

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5 out of 5
Beautiful cozy rooms. Nothing we would change from our experience.

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 2, 2019 by Lindsay W

Thank you for staying with us at the "Newly Renovated" Holiday Inn Resort in Big Bear Lake. We are delighted to hear that you enjoyed your stay. It is our goal to see to it that we "exceed our guests expectations" during their stay, and it appears that we accomplished our goal during your stay. We look forward to a return visit with us.

4 out of 5
The location to Big Bear Village was great. The rooms don’t have a lot of character. They are clean and basic.

Posted by on May 26, 2019

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5 out of 5

Posted by on Apr 7, 2019

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5 out of 5

Great convenient location and nice hotel

This hotel was very nice. Went for a mini vacay with my bf and daughter. The hospitality was awesome, free drinks and appetizers, took them to the spa. Only complaint is the doors slam super loud which didn't allow me to sleep very well.

Posted by , from p on Apr 24, 2017

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5 out of 5

Comfyvand close to everything!

Overall great experience. Staff were very helpful, especially Von. The room was very comfortable and the hotel is literally just next to the village. Walking distance to shops amd restaurants even in cold weather.

Posted by , from San Diego, CA on Nov 26, 2016

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About the Holiday Inn Resort The Lodge At Big Bear Lake

Location 40650 Village Drive, Big Bear Lake, CA 92315

Renovations + Closures

The following facilities or services will be unavailable from July 01 2020 to July 1 2021 (dates subject to change):

  • Business center
  • Daily housekeeping
  • Fitness facilities
  • Recreation facilities
  • Sauna
  • Spa tub

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 9,000 square feet (836 square meters) and includes a conference center. A seasonal outdoor pool, an arcade/game room, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Resort The Lodge At Big Bear Lake. The hotel can provide concierge services and wedding services. Free self parking is available. This 3.5-star Big Bear Lake hotel is smoke free.

  • 148 guestrooms or units
  • 4 levels
  • 9,000 sq ft of conference space
  • 836 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Airport: Los Angeles - Ontario Intl. Airport (ONT) (94.3 km / 58.6 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Resort The Lodge At Big Bear Lake offers 148 air-conditioned accommodations with safes and coffee/tea makers. Premium satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Big Bear Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Personal motorized watercraft on site
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 150 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Northwoods Big Bear Lake
  • Northwoods Resort
  • Northwoods Resort Big Bear Lake
  • Holiday Inn Resort Lodge Big Bear Lake
  • Holiday Inn Big Bear Lake
  • Northwoods Resort Conference Center
  • The At Big Bear Big Bear
  • Holiday Inn Resort The Lodge At Big Bear Lake Hotel
  • Holiday Inn Resort The Lodge At Big Bear Lake Big Bear Lake

You should know

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.