Holiday Inn Resort The Lodge At Big Bear Lake by IHG

3.0 star property
3-star ski hotel near Snow Summit

Choose dates to view prices

Photo gallery for Holiday Inn Resort The Lodge At Big Bear Lake by IHG

Restaurant
Exterior
1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes
Meeting facility
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym
  • Laundry
  • Pool

Explore the area

View in a map
40650 Village Drive, Big Bear Lake, CA, 92315
  • The Village
    ‪1 min walk‬
  • Big Bear Marina
    ‪5 min walk‬
  • Snow Summit
    ‪4 min drive‬
  • San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪50 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Communications, Backside View)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, High Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Courtyard View (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 King Bed, Accessible, Balcony (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Patio, Courtyard View

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony (Jetted Tub, High Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Backside View)

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(54 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony, Courtyard View

7.8 out of 10
Good
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(54 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds (High Floor)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Suite, 1 King Bed, Jetted Tub (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony, Courtyard View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Big Bear Lake

Near the slopes.Within a 10-minute walk of this Big Bear Central hotel, you'll find The Village and Bowling Barn. Big Bear Visitor Center and Big Bear Marina are also within half a mile (1 km).

What's nearby

  • The Village - 1 min walk - 0.0 miles
  • Big Bear Visitor Center - 3 min walk - 0.2 miles
  • Big Bear Marina - 5 min walk - 0.3 miles
  • Alpine Slide at Magic Mountain - 12 min walk - 0.7 miles
  • Snow Summit - 4 min drive - 2.1 miles

Getting around

  • Los Angeles - Ontario Intl. Airport (ONT) - 88 min drive

Restaurants

  • ‪Oakside - ‬3 min walk
  • ‪Tropicali - ‬10 min walk
  • ‪Jack in the Box - ‬4 min walk
  • ‪572 Social Kitchen and Lounge - ‬8 min walk
  • ‪Whiskey Dave's - ‬4 min walk

About this property

Holiday Inn Resort The Lodge At Big Bear Lake by IHG

3-star ski hotel near Snow Summit
Holiday Inn Resort The Lodge At Big Bear Lake by IHG offers its guests a seasonal outdoor pool, a sauna, and a fitness center. There's a restaurant on site. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8999 square feet (836 square meters) and includes a conference center. A vending machine, an arcade/game room, and gift shops/newsstands are also featured at Holiday Inn Resort The Lodge At Big Bear Lake by IHG. Self parking is free.

This 3-star Big Bear Lake hotel is smoke free.

  • 148 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 8999 sq ft of conference space
  • 836 sq m of conference space
  • Ski equipment storage
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Holiday Inn Resort The Lodge At Big Bear Lake by IHG offers 148 accommodations with safes and coffee/tea makers. Premium satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Big Bear Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free international calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Free international calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday, Thursday, and Friday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Northwoods Big Bear Lake
Northwoods Resort
Northwoods Resort Big Bear Lake
Holiday Inn Resort Lodge Big Bear Lake
Holiday Inn Big Bear Lake
Northwoods Resort Conference Center
Holiday The At Big Bear By Ihg
Holiday Inn Resort The Lodge At Big Bear Lake

Frequently asked questions

How close is Holiday Inn Resort The Lodge At Big Bear Lake by IHG to the airport?

Holiday Inn Resort The Lodge At Big Bear Lake by IHG is 37.4 mi (67-min drive) away from the San Bernardino, CA (SBD-San Bernardino Intl.) airport, the closest popular airport to the property.

Does Holiday Inn Resort The Lodge At Big Bear Lake by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Resort The Lodge At Big Bear Lake by IHG.

How close is Holiday Inn Resort The Lodge At Big Bear Lake by IHG to the beach?

This hotel is 0.9 mi (6-min drive) from Swim Beach.

Does Holiday Inn Resort The Lodge At Big Bear Lake by IHG offer free breakfast?

Holiday Inn Resort The Lodge At Big Bear Lake by IHG does not offer free breakfast.

Is there a casino at Holiday Inn Resort The Lodge At Big Bear Lake by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Resort The Lodge At Big Bear Lake by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2 AM.

Is there free parking at Holiday Inn Resort The Lodge At Big Bear Lake by IHG?

This hotel offers free self parking.

Does Holiday Inn Resort The Lodge At Big Bear Lake by IHG have a pool?

Holiday Inn Resort The Lodge At Big Bear Lake by IHG features a seasonal outdoor pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does Holiday Inn Resort The Lodge At Big Bear Lake by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Resort The Lodge At Big Bear Lake by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Resort The Lodge At Big Bear Lake by IHG to downtown Big Bear Lake?

Holiday Inn Resort The Lodge At Big Bear Lake by IHG is 0.3 mi away from Big Bear Lake.

Holiday Inn Resort The Lodge At Big Bear Lake by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 415 out of 1000 reviews
Rating 8 - Good. 213 out of 1000 reviews
Rating 6 - Okay. 167 out of 1000 reviews
Rating 4 - Poor. 100 out of 1000 reviews
Rating 2 - Terrible. 105 out of 1000 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

timothy, bloomington

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A/C on both rooms didn't work couldn't get a good night sleep
Stayed 1 night in Jul 2025

4/10 Poor

Paula

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The air conditioning and the toilet didn't working the first room we were assigned and we were moved to another room. The air didn't work on that room either. The hot water in the shower did not work. The pool was not maintained and the Jacuzzi was not heated.
Stayed 2 nights in Jun 2025

8/10 Good

Tracy

Stayed 1 night in Jun 2025

6/10 Okay

edelwina

Stayed 2 nights in Apr 2025

4/10 Poor

Raymond

Traveled with partner
Liked: Cleanliness
Our view was a half dozen of trash bins and discarded mattresses... Shower did not drain properly... The Restaurant did not have a Bar Tender... The Fireplace did not work... Vending Machines did not work... They use the word "Resort" but it had a Motel vibe...
Stayed 2 nights in Jun 2025

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Mark

Traveled with family
Disliked: Amenities
The place needs an update and they need to address the lack of ADA facilities
Stayed 2 nights in Jun 2025

8/10 Good

Art

Liked: Cleanliness
Stayed 2 nights in Jun 2025

6/10 Okay

Rebecca

Stayed 2 nights in Jun 2025

6/10 Okay

Marlene

Traveled with family
Disliked: Cleanliness, room comfort
Good location to walk to village. Kid and pet friendly. Beds not too comfortable. Friendly staff and easy parking.
Stayed 2 nights in Jun 2025

2/10 Terrible

Megen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is poorly maintained. AC has been broken for weeks/months when you read through the comments. Advertised Hot Tub has no working heater and was colder than the pool. Manager Deron Lane and front desk staff “Victor” are rude,very unprofessional and liars. I checked in on a Thursday to the AC being broken and was told by a team member “open the window sun will go down soon” my room was 80 degrees. The following day i checked in on the status of repair and was told it was not fixed and no time frame. No alternative accommodation was offered to me. When I returned later in the day to a room at a temp of 79, a fan had been put by the bathroom sink but not turned on. The fan did nothing during the day to bring the temperature in the room to a comfortable level and at night it did minimal to change the temperature. With having to keep the window open for any sort of relief from the heat I had the joy of having ants in my room- on both the bed and chair- on Saturday. I reported this to the front desk and it took 3 times of asking for assistance before someone came and addressed it. When i mentioned that it was likely due to needing to have the window open the person laughed and said “yeah”. Upon my early departure from this property i reiterated my issues and was met with terrible response. When pointing out how long it took for help with ants the Deron said “well someone came didn’t they”. I have never been treated this way at a Holiday Inn and I have stayed at many.
Stayed 3 nights in Jun 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jun 2025

10/10 Excellent

Tina

Stayed 1 night in Jun 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend retreat stay

We checked in late, and the staff was friendly. Later, we noticed our air conditioning wasn’t working, and the staff promptly changed our room.
Stayed 2 nights in Jun 2025

8/10 Good

Richard

Traveled with family
Liked: Staff & service, room comfort
Pool was dirty. Hot water in shower was so so.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jerry

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The air conditioning was busted. The hot tub was not hot at all. It was actually cold. The TV in our room did not have any sound. They were well aware that the air conditioning was down. There were about five other people complaining when we went to leave.
Stayed 3 nights in Jun 2025

8/10 Good

Lucine

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to amenities. Staff were very friendly and helpful at the front desk, especially when we asked for recommendations on what to do or where to eat, etc.
Stayed 2 nights in Jun 2025

2/10 Terrible

Richard

Traveled with partner
Not a Good second stay here. Will not go back. Broken AC, Bad mattress, bad dinner service and dinner was NOT good.
Stayed 2 nights in Jun 2025

6/10 Okay

Marilyn

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Air conditioning is not work room was 80 told to open window to let cool night air in but window only opened a couple of inches and no breeze
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place easy to locate with amazing room and helpful staff. Downsides were difficult to locate elevators. Particular first night was quinceañera party on entire first floor, lobby, and outside party was overwhelming.
Stayed 1 night in Jun 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Autumn let allowed us to check-in early.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Jacek, Agoura Hills

Liked: Amenities
Good location, asked for a room on lower floor because I had bike, given room on 2nd far away from elevator looking at construction site, asked to change the room. Was given new room but on the 2nd. Hotel was more than 1/2 empty so that was disappointing. Hotel need updates.
Stayed 2 nights in May 2025

6/10 Okay

Mark

After a week in a campground, I was really looking forward to taking a Jacuzzi. The Jacuzzi was broken. They did change my room that wasn’t hot and stuffy because the air conditioner was broken but charged me an upgrade fee. At night, it got cold and the heater didn’t work. I was actually more comfortable in the campground
Stayed 2 nights in Jun 2025