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4.5 out of 5

"The guy at the desk was very friendly " More

By a verified traveler on Mon 07 Jun 2021

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Hotel Description

3-star ski hotel with free WiFi

Mountain retreat

With a stay at this The Village hotel, you'll be steps from Pine Knot Marina and Pine Knot Park. Big Bear Visitor Center and Big Bear Marina are also within half a mile (1 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Guests will appreciate free perks like free self parking and WiFi in public areas. A lobby fireplace, a picnic area, and wedding services are also on offer.

Free WiFi, flat-screen TVs

The 50 guestrooms have flat-screen TVs with cable channels and offer free WiFi and coffee/tea makers. DVD players, free local calls, and hair dryers are also available.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$107* Per night/room Nov 2 - Nov 3

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed (Spa Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Robinhood Resort ratings based on 17 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Robinhood Resort

Everyone (10) Couples (3) Family (3)
5 out of 5
The guy at the desk was very friendly

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 7, 2021 by peter

"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr "

4 out of 5
Clean and neat. Walls are thin though, thankfully the neighbors quieted down early. We had a small room for a one night stay. It fit the bill.

Posted by on Feb 23, 2021

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Comment from Hotel Management

Feb 23, 2021 by peter

"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr "

5 out of 5
Beautiful,clean rooms conveniently located within walking distance of downtown. Staff is welcoming and helpful. The restaurant serves great food!

Posted by on Oct 24, 2020

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Comment from Hotel Management

Oct 24, 2020 by peter

" Thank you for taking the time to tell us about your experience at Robinhood Resort. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. "

5 out of 5
The property is due for an update but we would still stay there again even without it. The staff was one of the highlights of our stay.

Posted by on Jan 26, 2020

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Comment from Hotel Management

Jan 27, 2020 by peter

" Thank you for taking the time to tell us about your experience at Robinhood Resort. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. "

5 out of 5
Proximity to everything up here. Mexican restaurant across the street.

Posted by on Nov 27, 2019

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Comment from Hotel Management

Nov 27, 2019 by peter

"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr "

5 out of 5
This isn’t a fancy place but it’s centrally located, comfortable and clean. Staff is nice and have been there forever. Hotel is within walking distance to shops, bars, theater and restaurants. Parking and WiFi is free. Beds are clean/adequate as far as comfort. Prob 3 star as far as rooms but 5 star location They do have fancier rooms if romance or ambiance’s is what you want but you will pay double.

Posted by on Nov 26, 2019

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Comment from Hotel Management

Nov 26, 2019 by peter

"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr "

5 out of 5
The location is perfect, within an easy walk to everything. Peter at the front desk is AWESOME! Excellent customer service, spacious clean rooms.

Posted by , from Carlsbad CA on Sep 4, 2019

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Comment from Hotel Management

Sep 5, 2019 by peter

"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr "

5 out of 5
Close to the village. Can walk everywhere. Nice bar and restaurant.

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 2, 2019 by peter

"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr "

4 out of 5
Comfortable homey and rustic. Thought we’d be able to see the lake 😕

Posted by on Jun 20, 2019

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Comment from Hotel Management

Jun 20, 2019 by peter

"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr "

4 out of 5
Great location, excellent price point. The place is a bit worn. Needs better pillows although the bedding is quite nice. Good restaurant and bar on site.

Posted by on Mar 19, 2019

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Comment from Hotel Management

Mar 19, 2019 by peter

"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr "

Renovations + Closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:

  • Bar/lounge
  • Restaurant

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Robinhood Resort also features a picnic area and a fireplace in the lobby. Self parking is free. This 3-star Big Bear Lake hotel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • 3 buildings
  • Dining venue
  • Bar or lounge
  • 1 conference room
  • Front desk (24 hours)
  • Wedding services available
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Robinhood Resort offers 50 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. 35-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Big Bear Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Flat-screen television
  • Cable channels
  • DVD player
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Exterior corridor access
  • Ensuite bathroom

Food & Drink

Robinhood Resort has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Staff wears personal protective equipment
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Number of children who can stay free - 2
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 11 percent of room rate

The resort fee includes:

  • Internet access
  • In-room coffee
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Robinhood Big Bear Lake
  • Robinhood Resort
  • Robinhood Resort Big Bear Lake
  • Robinhood Hotel Big Bear Lake
  • Robinhood Resort Big Bear Region, CA - Big Bear Lake
  • Robinhood Resort Hotel
  • Robinhood Resort Big Bear Lake
  • Robinhood Resort Hotel Big Bear Lake
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.