Book a hotel near Victoria Gardens, Rancho Cucamonga

"Yes"

"Facilities were excellent and staff very friendly and helpful. We had a misunderstanding about breakfast, we were with the understanding that breakfast was included, it wasn’t that important! We will certainly stay at Courtyard Marriott again."

"I have never felt so disrespected in my life. The manager here does not take the time to talk to his employees to find out what has been going on before he gets there. This man treated me like a thief. This man treated me like a liar, then proceeded to threaten me by calling the police because he said I was trying not to leave when that was not the case. . A few hours prior to his arrival I had asked the front desk for a late checkout so I could put myself together and then go downstairs to pay for us to stay another night.. my family and I are in the middle of turmoil. We have a loved one that we just put on hospice so this night we were not expecting to stay anywhere, but we found a room here and I regret every moment of it the lack of consideration and empathy. from their manager will not go on punished.. I have been in customer service in hospitality for 20 years and I never ever would treat someone this way. I do expect some sort of compensation for this and I am demanding for refund for my stay here"

"Overall, stay was good and property was very nice. However, the sauna was disappointing. Did not get above 90 degrees and it took almost 40 minutes to get there. "

"Convenient location Plenty of parking Online check in Room ready when I showed up "

"We arrived to check in at 6pm after driving all day. It was dark outside and we were all tired. At check-in, I was informed that "The system is down," and we would not be able to check in until it was restored. I waited nearly two hours before finally asking to cancel my reservation so that myself and my three small children could move on and find another hotel. There were no apologies from staff or attempts to even remotely try to rectify the situation, just sighs and utterances of annoyance. When I cancels my reservation I was told I would be fully refunded; however, I have now made three attempts to get a refund to no avail. I won't be booking with Expedia or any Hampton/Hilton associated hotels again!"