4.5 out of 5

"Everything and everyone was great, if ever in the area again I will only stay at the Hyatt Place. Staff was awesome. " More

By a verified traveler on Wed 07 Jun 2017

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Hotel Description

At Hyatt Place Ontario / Rancho Cucamonga you'll be within a 15-minute walk of Ontario Mills Shopping Mall and 2 km (1.2 mi) from Citizens Business Bank Arena. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free buffet breakfast.

You can enjoy plasma TVs with digital channels, and all 127 rooms feature free WiFi, sofa beds, and sitting areas. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like designer toiletries. Additionally, refrigerators, coffee/tea makers, and free newspapers are available.

Gallery serves American cuisine. At the hotel's own bar/lounge, you can stop for a drink. 850 square feet (79 square meters) of event facilities include meeting rooms, and other business amenities include a business center. Other amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. There's also free self parking, along with the convenience of a free airport shuttle.

Sights within a 10-minute drive of this 3-star Ontario hotel include Ontario Convention Center and Scandia Amusement Park.

Double Room

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$114 per night

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed with Sofabed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Ontario / Rancho Cucamonga ratings based on 14 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Awesome

Everything and everyone was great, if ever in the area again I will only stay at the Hyatt Place. Staff was awesome.

Posted by on Jun 7, 2017

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5 out of 5

4 nights for business

All staff were helpful, friendly and professional. Made me feel right at home. Wonderful breakfast and a special thanks to Renee. I'll be back!

Posted by , from Charlotte, NC on May 7, 2017

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5 out of 5

Excellent hotel

I loved everything about this hotel. I had to stay a week, so I wanted aomething convinent, comfortable and afforadble. Even the options for the hot breakfast was great. Check-in/check-out was fast friendly and easy. Great staff! Always greeted with a smiile and a hearty Hello! Highly recommend to any business and weary traveler. Their excellent service is testiment to why they are always full!

Posted by , from CA on Jul 28, 2016

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5 out of 5

Great hotel in a wonderful location

Pros: Spacious rooms, clean bright lobby and hallways and the free breakfast.
Location: Hotel is located by a big mall and other stores and restaurants. This is all within walking distance which was great for my family.
Big spacious room for my family that was clean and very comfortable. The free breakfast was incredible, with many options. The hotel was clean and the staff was very friendly and helpful. The hotel is close to other restaurants and activities, we were able to walk to the mall next door for a movie and dinner. We will be staying here again when in the area.

Posted by , from Kansas City on Jun 29, 2016

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2 out of 5

The room was stinky and the bathroom was dirty

The room smelled. The bathroom was very dirty had hair all over the shower and floor. The room had no towels upon arriving and I had to got ask a few times for them. We asked for a portable croon before arriving and when we arrive and it took hours for it to come. Overall j would not stay here again.

Posted by on May 31, 2016

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5 out of 5

Perfect hotel next to mall

Pros: rooms had a sofabed
Perfect Hotel- Met every need. Will stay again shortly.

Posted by on May 26, 2015

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5 out of 5

You can feel like home good place to stay, close to the airport only the TV was a little bit confuse I couldn't see any TV program I only saw the menu

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Everything was ok, the bed bathroom and breakfast, I recommend it 100%

Posted by , from Monterrey, Nuevo León, Mexico on Dec 4, 2012

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4 out of 5

Great Customer Service

Pros: Free Internet, Quiet, has a bar
Cons: no refrigerator in room
There were no vending machines, which is very odd. There was a little "store" but it was limited in choice of soft drinks. Their strength is definitely in Customer Service and I think highly of that. I would return. Nice pool area. Great furnishings.

Posted by , from Louisville,KY on Apr 12, 2011

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5 out of 5

Ms. PG

From the beginning of our check-in, to the end of our stay, the hotel staff were friendly, helpful and very courteous. The hotel was clean in all areas and updated with a very modern and attractive decor. The rooms and bed were comfortable. The continental breakfast was very good and more than adequate. The hotel was located in a safe area as well as being very close to the highway. I would stay here again.

Posted by on Mar 19, 2010

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5 out of 5

awesome!

Fantastic rooms - comfortable beds nice quotliving roomquot area big tv Front desk - very friendly always ready to give you a complimentary shuttle anywhere within a 5 mile area. complimentary breakfast was tasty and a very nice selection of fruits and cereals...not to mention the delicious coffee! Heated outdoor pool was wonderful.

Posted by on Feb 11, 2010

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About the Hyatt Place Ontario / Rancho Cucamonga

Location 4760 Mills Cir, Ontario, CA 91764

Renovations + Closures

The property will be renovating from 05 October 2017 until further notice. The following areas are affected:

  • Hallway
  • Lobby
  • Meeting facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Hyatt Place Ontario / Rancho Cucamonga offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 850 square feet (79 square meters). The business-friendly Hyatt Place Ontario / Rancho Cucamonga also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is free during limited hours. Free self parking is available. This 3-star Ontario hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 6 levels
  • 850 sq ft of conference space
  • 79 sq m of conference space
  • Built in 1998
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Snack bar/deli
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ontario, CA (ONT-Los Angeles - Ontario Intl.) (5.1 km / 3.2 mi)
  • Train station: Rancho Cucamonga Station (3.6 km / 2.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Hyatt Place Ontario / Rancho Cucamonga offers 127 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with premium digital channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Ontario hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Hyatt Place Ontario / Rancho Cucamonga has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available
  • Minimum guest age is

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 15.00

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Ontario
  • Hyatt Place Ontario Rancho Cucamonga
  • Hyatt Place Rancho Cucamonga
  • Hyatt Place Rancho Cucamonga Hotel
  • Hyatt Place Rancho Cucamonga Hotel Ontario
  • Ontario Hyatt Place
  • Hyatt Ontario Mills
  • Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario
  • Ontario Hyatt
  • Hyatt Place Ontario Rancho Cucamonga Hotel

You should know

  • Hyatt Place Ontario / Rancho Cucamonga offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.