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4.0 out of 5

"the access to shopping also to freeway is what I liked the most, however the things I did not like is no regular cleaning scheduled only upon check-ou ... " More

By a verified traveler on Sun 18 Oct 2020

Hotel Description

3-star hotel near Ontario Mills Shopping Mall

City center stay

You'll find Ontario Mills Shopping Mall and Toyota Arena within 2 miles (3 km) of this hotel. Scandia Amusement Park and Rancho Cucamonga Epicenter are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Free perks include on-the-go breakfast, free self parking, and an area shuttle.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 115 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Room service, premium bedding, and coffee/tea makers are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$88* Per night/room Dec 4 - Dec 5

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 2 Queen Beds, Non Smoking (Extended Stay)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA ratings based on 13 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

Everyone (4) Couples (4) Family (8)
4 out of 5
the access to shopping also to freeway is what I liked the most, however the things I did not like is no regular cleaning scheduled only upon check-out really?Bathrooms need to cleaned daily If I wanted to clean up I can do that at home, also there was construction being done on the floor which we were staying on and the rooms are old and need to be updated the carpet was very early 80's it looked like and the counters in the bathroom as well.

Posted by , from Las Vegas,Nevada on Oct 18, 2020

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5 out of 5

Posted by on Sep 16, 2020

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4 out of 5
They provide standard breakfast but no spring water in the room.

Posted by , from Ontario, CA on Feb 12, 2020

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3 out of 5
The property was fine, front staff very nice, although I did not receive my receipt as promised.

Posted by on Feb 5, 2020

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5 out of 5

Posted by on Jan 29, 2020

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4 out of 5
Great breakfast & clean room!! Staff was very nice and helpful ..

Posted by on Jan 6, 2020

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3 out of 5
The staff was very accommodating. Fresh coffee available all day. The heating/cooling unit in the room is far too noisy to sleep or watch TV. Could not make cell phone calls without getting 10 feet or so outside the building, couldn't get on the wifi, texting and email unreliable. AT&T 3G plan I think.

Posted by on Dec 4, 2019

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3 out of 5
Bathroom lock as well as the bedroom lock needs to be repaired. It get locked automatically when the door being closed from outside. It happened all the time and was annoying experience such a well rated hotel. Location was clean which we liked it.

Posted by on Oct 16, 2019

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4 out of 5
Nice place to stay. Loved easy access to the mall.

Posted by on Aug 16, 2019

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Comment from Hotel Management

Aug 17, 2019 by Alyssa T.

Thank you for sharing your feedback. We are happy to see that all went well during your visit. We look forward to having you back as our guest when your travels bring you back to Ontario.

3 out of 5
The lobby is very cozy, as if you are in a comfortable cottage. There is no jacuzzi/hot tub.

Posted by on Jun 18, 2019

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Comment from Hotel Management

Jun 18, 2019 by Alyssa T.

Thank you for sharing your evaluation of your recent visit. We are so happy and hope we can help you with accommodations on your next visit to town.

About the Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

Location 4674 E Ontario Mills Pkwy, Ontario, CA 91764

Renovations + Closures

The following facilities or services will be unavailable from August 31 2020 to December 30 2021 (dates subject to change):

  • Fitness facilities
  • Meeting facilities
  • Swimming pool

Property Features

Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Free breakfast is available daily. Event space at this hotel measures 1750 square feet (158 square meters). An area shuttle within 3.5 mi and a roundtrip airport shuttle (available 24 hours) are free. The business-friendly Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA also features multilingual staff, coffee/tea in a common area, and concierge services. Free self parking is available. This 3-star Ontario hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 4 levels
  • 1750 sq ft of conference space
  • 158 sq m of conference space
  • Built in 2007
  • To-go breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Los Angeles - Ontario Intl. Airport (ONT) (5.9 km / 3.7 mi)
  • Train station: Rancho Cucamonga Station (3.9 km / 2.4 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 3.5 mi
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA offers 115 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Ontario hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Downhill skiing nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 12:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 39.99 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property only accepts credit cards for all bookings and onsite payments; cash is not accepted

Prepaid credit cards are not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property only accepts credit cards for all bookings and onsite payments. Cash is not accepted. Prepaid credit cards are not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Safety Protocol (Radisson) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 39.99 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Ontario Ontario Mills CA
  • Country Inn Carlson Ontario Ontario Mills CA
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.