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"Very clean and comfortable rooms. Staff was friendly and hotel shuttle was prompt and good experience. " More

By a verified traveler on Sat 24 Jun 2017

Hotel Description

3.5-star hotel near Citizens Business Bank Arena

Near the airport

You'll find Citizens Business Bank Arena and Ontario Mills Shopping Mall within 3 miles (5 km) of this hotel. Also, Ontario Convention Center is within 3 miles (5 km) and Chaffey College is within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 16 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking and a free shopping center shuttle.

Free WiFi, flat-screen TVs

The 309 guestrooms have flat-screen TVs with cable channels and offer free WiFi and room service. Other amenities include coffee/tea makers, hair dryers, and laptop-compatible safes.

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$90* Per night/room Sep 8 - Sep 9

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ontario Airport Hotel & Conference Center ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ontario Airport Hotel & Conference Center

Everyone (10)
4 out of 5
Clean but amenities were not all there. Hotel information booklet looked like it had been there for a long time - was in need of being replaced.

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jun 11, 2019 by Ian

Dear Guest, Thank you for choosing to stay with us and for taking the time to review your experience here at the Ontario Airport Hotel. I will notify Housekeeping regarding the status of your room directory. Thank you for letting us know, and we hope to welcome you back again soon! Sincerely, Ian Asmundson Assistant Director of Operations

4 out of 5

Posted by on Feb 15, 2019

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Comment from Hotel Management

Apr 1, 2019 by Stephanie

Dear Valued Guest, Thank you for taking the time to review your recent experience with us. It was a pleasure to have you as our guest, and we hope to welcome you back again soon! Sincerely, Stephanie Goss Assistant Front Office Manager

4 out of 5

Ontario Airport

Very clean and comfortable rooms. Staff was friendly and hotel shuttle was prompt and good experience.

Posted by on Jun 24, 2017

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Comment from Hotel Management

Jun 26, 2017 by Ian

Dear Valued Guest: Thank you for staying with us and I appreciate you taking the time to post your comments and rate your experience with us. Sincerely, Ian Asmundson Front Office Manager

5 out of 5
Pros: Again, I would say the staff first, and the hotel room second. Extremely accommodating and large. The food, and hold on to your wallet, is excellent!
Cons: In room coffee service could use improving...I do not drink coffee or tea, but would love instant hot chocolate.
This is a very nice, comfortable hotel, but I found the staff to be very accommodating, friendly and professional. Every employee is friendly and helpful, especially Emet, one of the shuttle drivers. This hotel is very accommodating. I stay with a service dog. There is a doggie park right outside my door which makes it extremely nice. I would highly recommend this location for any type of traveler for any reason! Lastly, but definitely not least, the gift store is convenient, well stocked for all wants and needs, and the owner is very friendly!!!!!!!!!!!!!!!!!!!!!

Posted by , from Ontario, California on Apr 8, 2017

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Comment from Hotel Management

Apr 10, 2017 by Ian

Dear Debbie and Cody: Thank you for choosing to stay with us, and I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. In particular, I know Emit will be very grateful for your recognition of his assistance to you. Thank you again and we look forward to your return. Sincerely, Ian Asmundson Front Office Manager

4 out of 5

my 2nd stay at the Ontario Hotel

Pros: my room and the fact they would pick me up and drive me back to the airport
Cons: I was very pleased, everything was fine
Location: I was at a Convention at the hotel, so I stayed pretty close
nice room, great comfortable bed, and housekeeping in my area of the 4th floor was very good. Walking distance to several good restaurants, Mexican food to Steak house, very close

Posted by , from Roseville, ca on Mar 7, 2017

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Comment from Hotel Management

Mar 12, 2017 by Ian

Dear Brian: Thank you for staying with us again and I appreciate you taking the time to post your comments and rate your experience with us. We look forward to your return. Sincerely, Ian Asmundson Front Office Manager

3 out of 5

Room not as advertised

Cons: Price, size, and not what we asked for!
The room was not much better than a motel. They advertised seating in the room but they didn't have a chair for my disabled mother to sit in. The bathroom was so small you hurt yourself turning around. We were very unhappy with the room especially for the price.

Posted by on Nov 13, 2016

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Comment from Hotel Management

Nov 18, 2016 by Ian

Dear Travelocity Traveler: Thank you for staying with us and I appreciate you taking the time to post your comments and rate your experience with us. Sincerely, Ian Asmundson Front Office Manager

3 out of 5

One night stay.

Pros: size of rooms and amenties in the room
Cons: Other than traffic noise on west side of hotel, nothing comes to mind
Location: Near Ontario Mills shopping Center ( Mall) , Theaters nearby, abundance of good resturants nearby. Ontario Airport very close to Hotel as is 10 fwy.
Hotel is a good overall hotel. Hotel is very close to Ontario Mills shopping center and lots of good resturants nearby. Rooms are large and very clean. Beds are very comfortable, Rooms have flat screen TV'S. Rooms on west side of hotel pickup traffic noise from busy street and nearby freeway. Request rooms at north end of hotel for quieter stay. Did not eat there so cannot rate the food. Good hotel for a short stay . Our room had a Bathtub/ shower combo, which we requested. Hotel had free parking

Posted by , from California on Sep 10, 2016

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Comment from Hotel Management

Sep 13, 2016 by Ian

Dear RG: Thank you for staying with us and I appreciate you taking the time to post your comments and rate your experience with us. Sincerely, Ian Asmundson Front Office Manager

3 out of 5

Easily accessible

Stayed here for one night. It's close to the freeway and can see the hotel as you exit. Staff is pleasant. Rented the king bed room, very spacious.

Posted by , from L on Jun 15, 2016

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Comment from Hotel Management

Jun 18, 2016 by Ian

Dear Ellie: Thank you for staying with us and I appreciate you taking the time to post your comments and rate your experience with us. Sincerely, Ian Asmundson Front Office Manager

5 out of 5

This looks good!

hmm. A 10 story coral pink hotel that required room keys in the elevator to access the higher floors. Felt really safe, thank you. Every staff member I encountered was gracious and very helpful. The food was delicious (I had a "killer" Mongolian Beef!), but I thought $13. was a little too high for the ho hum nothing really special breakfast buffet. And don't get me started on the $4.25 cup of coffee. As I was meeting with friends after an event we all attended, I was disappointed that the bar closed at an earlier hour than required by California law, mostly because it was Saturday, for pete's sake! I would stay there again, though - loved the pool and hot tub and the setting they were in. I'm a sucker for roses!

Posted by , from arkansas on Sep 2, 2015

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Comment from Hotel Management

Sep 4, 2015 by Ian

Dear deb: I appreciate your scores and comments about your experience with us, and I will share your survey with our entire team. In particular, I know that our entire staff will be very grateful for your recognition of their Hospitality. Sincerely, Ian Asmundson Front Office Manager

5 out of 5

Great hotel for a wonderfully low price

I was looking for a low-cost hotel close to Riverside, but couldn't find anything in my price range that wasn't a dive, and anything else was too expensive. So, I looked in the Ontario area and found this hotel. Apparently, it's a former Hilton Hotel with the name stripped from it. The hotel was huge, beautiful, and really clean. My room even had a sliding glass door that let to a nice garden and pool. I only had two problems with the hotel. First, there is a surprise $50 hold placed on your card. I understand this is policy for most hotels, but they didn't tell me about this when I booked the room. It cleared in five days without a problem. My other problem--though it was probably only related to my room--was that the A/C unit was clicking all night and kept waking me up. It doesn't help that I'm a light sleeper. Other than those two issues, I had no problem with my stay. I would definitely stay again, whether it be for only one day or a week. Hopping on the freeway, it only took me 20 minutes to get to Riverside.

Posted by , from Fresno, CA on Apr 25, 2014

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Comment from Hotel Management

Oct 25, 2014 by

Dear Christina: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and thank you for taking the time to post your comments and rate our hotel. It is a great training tool and we take them very seriously. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. I was concerned to hear about your experience with the A/C in your guest room. I would like to take this opportunity to apologize, as that was not the way we typically take care of our guests. We have discussed this topic with the Chief Engineer and asked him to look into the issue. I know that does not change your experience but I hope that you can feel confident that we heard your concern and are definitely doing something about it. Thank you again for your feedback. Sincerely, Ian Asmundson Front Office Manager

About the Ontario Airport Hotel & Conference Center

Location 700 N Haven Ave, Ontario, CA 91764

Property Features

Ontario Airport Hotel & Conference Center offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 24000 square feet (2230 square meters) and includes a conference center. A terrace, multilingual staff, and a garden are also featured at the business-friendly Ontario Airport Hotel & Conference Center. A roundtrip airport shuttle (available on request) and a shopping center shuttle are free. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Ontario hotel.

  • 1 building
  • 309 guestrooms or units
  • 10 levels
  • 24000 sq ft of conference space
  • 2230 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Ontario, CA (ONT-Los Angeles - Ontario Intl.) (3.2 km / 2 mi)
  • Train station: East Ontario Station (4.2 km / 2.6 mi)
  • Property shuttles: Free airport shuttle and shopping center shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Ontario Airport Hotel & Conference Center offers 309 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Ontario hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

Mr. J - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 3 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request from 4:30 AM to 11:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 4:30 AM to 11:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • .195 percent tourism fee will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.00 for adults and USD 6.00 for children (approximately)
  • Late check-out fee: USD 65.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Ontario Airport
  • Ontario Airport Hotel
  • Marriott Ontario
  • Ontario Marriott
  • Radisson Ontario Airport Hotel Ontario
  • Hotel Ontario Airport Hotel & Conference Center Ontario
  • Ontario Ontario Airport Hotel & Conference Center Hotel
  • Hotel Ontario Airport Hotel & Conference Center
  • Ontario Airport Hotel & Conference Center Ontario
  • Ontario Airport Hotel
  • Ontario Airport Hotel Conference Center
  • Ontario & Conference Center

You should know

  • Ontario Airport Hotel & Conference Center offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.