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4.2 out of 5

"Quick and easy check in staff was great Would defiantly recommend " More

By a verified traveler on Wed 03 Feb 2021

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Hotel Description

Hotel perfectly located for exploring Rancho Cucamonga

City center stay

You'll be within half a mile (1 km) of Kindred Hospital Rancho and 2 miles (3 km) of Benacare Medical Center with a stay here. Rancho Cucamonga Epicenter and Victoria Gardens are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$139* Per night/room Aug 21 - Aug 22

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Heritage Inn Rancho Cucamonga/Ontario ratings based on 14 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Heritage Inn Rancho Cucamonga/Ontario

Everyone (10) Couples (2) Family (1)
5 out of 5
Friendly staff

Posted by on Apr 10, 2022

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Comment from Hotel Management

Apr 11, 2022 by FF

Thank you for your WONDERFUL review! YOU ARE AWESOME! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Please send our best to you and your loved ones! Thank you again for taking the time to complete the survey. Sincerely, Frank Fales Operations Manager Best Western Plus Heritage Inn Rancho Cucamonga/Ontario

5 out of 5

Posted by on Feb 8, 2022

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5 out of 5

Posted by on Apr 18, 2021

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Comment from Hotel Management

Apr 30, 2021 by FF

Thank you for your FANTATSIC review! YOU ARE AWESOME! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Please send our best to you and your loved ones! Thank you again for taking the time to complete the survey. Sincerely, Frank Fales Operations Manager Best Western Plus Heritage Inn Rancho Cucamonga/Ontario

5 out of 5
Quick and easy check in staff was great Would defiantly recommend

Posted by on Feb 3, 2021

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Comment from Hotel Management

Feb 22, 2021 by FF

Thank you for your FANTATSIC review! YOU ARE AWESOME! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Please send our best to you and your loved ones! Thank you again for taking the time to complete the survey. Sincerely, Frank Fales Operations Manager Best Western Plus Heritage Inn Rancho Cucamonga/Ontario

3 out of 5

Posted by on Nov 16, 2019

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Comment from Hotel Management

Nov 19, 2019 by frank

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Frank Fales Operations Manager

4 out of 5
Jacuzzi was clean & hot . The breakfast was excellent. The hotel staff was friendly & helpful, their service was excellent.

Posted by on Sep 14, 2019

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Comment from Hotel Management

Sep 16, 2019 by Frank Fales

Thank you for your kind review! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Please send our best to you and your loved ones! Thank you again for taking the time to complete the survey. Sincerely, Frank Fales Operations Manager Best Western Plus Heritage Inn Rancho Cucamonga/Ontario

5 out of 5

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 10, 2019 by Frank Fales

Thank you for your FANTASTIC review! YOU ARE AWESOME! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Please send our best to you and your loved ones! Thank you again for taking the time to complete the survey. Sincerely, Frank Fales Operations Manager Best Western Plus Heritage Inn Rancho Cucamonga/Ontario

5 out of 5
Clean, quiet rooms. Good air conditioning! Nice breakfast selection.

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 3, 2019 by Frank Fales

Thank you for your WONDERFUL review! YOU ARE AWESOME! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Please send our best to you and your loved ones! Thank you again for taking the time to complete the survey. Sincerely, Frank Fales Operations Manager Best Western Plus Heritage Inn Rancho Cucamonga/Ontario

4 out of 5
We enjoyed the beautiful view of the mountain from our room. Good full breakfast which was very popular with guests. Nice clean room with wonderfully comfortable beds. Staff was amiable. Good stay of 4 nights!

Posted by , from Florida on Jul 20, 2019

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Comment from Hotel Management

Jul 22, 2019 by Frank Fales

Thank you for your kind review! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Please send our best to you and your loved ones! Thank you again for taking the time to complete the survey. Sincerely, Frank Fales Operations Manager Best Western Plus Heritage Inn Rancho Cucamonga/Ontario

5 out of 5

Posted by on Jun 9, 2019

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Comment from Hotel Management

Jun 10, 2019 by Frank Fales

Thank you for your GREAT review! YOU ARE AWESOME! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Please send our best to you and your loved ones! Thank you again for taking the time to complete the survey. Sincerely, Frank Fales Operations Manager Best Western Plus Heritage Inn Rancho Cucamonga/Ontario

About the Best Western Plus Heritage Inn Rancho Cucamonga/Ontario

Location 8179 Spruce Avenue, Rancho Cucamonga, CA 91730

Property Features

Best Western Plus Heritage Inn Rancho Cucamonga/Ontario offers its guests an outdoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. Event space at this hotel measures 2300 square feet (214 square meters) and includes conference space. An area shuttle within 3 mi and a roundtrip airport shuttle during limited hours are free. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus Heritage Inn Rancho Cucamonga/Ontario. Free self parking is available. This Rancho Cucamonga hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 6 levels
  • 2300 sq ft of conference space
  • 214 sq m of conference space
  • To-go breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Rancho Cucamonga Station (3.3 km / 2 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 3 mi
  • Parking: Free self parking

Room Amenities

Best Western Plus Heritage Inn Rancho Cucamonga/Ontario offers 115 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Rancho Cucamonga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • In-room dining
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Portable hoist available
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests wishing to check-in earlier are kindly requested to contact the hotel in advance.

Best Western Plus Heritage Inn Rancho Cucamonga/Ontario offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Heritage Inn Rancho Cucamonga/Ontario
  • Best Western Plus Heritage Rancho Cucamonga/Ontario
  • Heritage Inn Rancho Cucamonga
  • Best Western Plus Heritage Inn Cucamonga/Ontario
  • Best Western Plus Heritage Cucamonga/Ontario
  • Best Western Rancho Cucamonga
  • Rancho Cucamonga Best Western
  • Best Western Plus Heritage Inn Rancho Cucamonga/Ontario Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.