Find & compare hotels with pools in Short Pump, Richmond

"From the moment we arrived, even before stepping inside, we felt genuinely welcomed. The valet team was outstanding—especially the gentleman managing the area. He greeted us warmly, unloaded all of our luggage, brought it to our room, and even took the time to hang up our dresses. Check-in was smooth and effortless. The lobby was absolutely beautiful and set the tone for the rest of our stay. When we entered our room, we were amazed by how gorgeous, comfortable, and spotless it was—truly one of the cleanest hotel rooms I’ve ever stayed in. That evening, we had a concert to attend, and once again, the valet service went above and beyond. Our vehicle was ready, doors were opened for us, and they even offered ponchos because of the rain—a thoughtful touch. When we returned around 11 p.m., we received the same level of service. We all slept wonderfully; the beds were extremely comfortable. The next morning, we ordered room service, and breakfast was excellent—the food was delicious, and the fruit was incredibly fresh. Check-out was just as easy as check-in. Our vehicle was ready, and we were quickly on our way. This was without a doubt the best hotel experience we’ve ever had. We felt safe, comfortable, and genuinely cared for. We will absolutely be back"

"Friendly staff. Easy walk to museums. "

"This hotel is new and very nice. The sink outside the bathroom is a positive when trying to get ready."

"Affordable location, with an excellent staff "

"The hotel has been updated since the last time I stayed there. Looks good. Staff was inconsistent with leaving the coffee packs in room. I went to front desk and they accomodated me."

"Location, Location Location. "