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"Quite and Convenient, but wished they served or offered continental Then this will make this hotel A+ " More

By a verified traveler on Tue 03 Sep 2019

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Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$111* Per night/room Mar 1 - Mar 2

One King Bed, Non-Smoking, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Junior Suite, One King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

3.5-star hotel perfect for exploring Rocky Mount

City center stay

Within 6 miles (10 km) of this Rocky Mount hotel, you'll find Rocky Mount Sports Complex and Stonewall Manor. Rocky Mount Mills and Golden East Crossing Mall are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 166 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include MP3 docks, microwaves, and room service.

DoubleTree by Hilton Hotel Rocky Mount ratings based on 14 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Rocky Mount

Everyone (7) Couples (1) Family (1)
3 out of 5
Quite and Convenient, but wished they served or offered continental Then this will make this hotel A+

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 5, 2019 by General Manager

Thank you for your kind comments. It is a priority for us to provide our guests with a quiet and relaxing atmosphere, and we are glad to hear that you found that to be the case. We will certainly take your suggestion regarding breakfast into consideration. Once again, thank you for sharing your thoughts, and we hope to be able to serve you again in the future!

2 out of 5
Hilton Honors information was not taken by the check-in representative. She claimed that since we booked through a third party sight it was not recognized. No chocolate chip cookies offered at check-in. Room had black hair on bathroom floor, sink, shower and also in our bed! Very disappointed.

Posted by on Aug 10, 2019

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5 out of 5
Grt smerime next yer. Refrigerator too loud so unplugged and breakfast shoul be included and nothing else

Posted by on Mar 29, 2019

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Comment from Hotel Management

Mar 29, 2019 by General Manager

Dear Charles, Thank you so much for letting us know about your five-star experience with us here at DoubleTree by Hilton Hotel Rocky Mount. We're sorry about your concerns regarding breakfast and the refrigerator but are glad to see those disappointments didn't detract from your overall stay. We wish you nothing but the best and hope to have you back soon.

3 out of 5
My first and last stay at a double tree. The room was so small compared to the other Hilton properties.

Posted by on Jan 8, 2019

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Comment from Hotel Management

Jan 10, 2019 by General Manager

We are happy to have been able to host you during your recent trip to the area, but it's unfortunate to learn that your room didn't fully meet your expectations. With so many room choices to choose from, we're confident we have the perfect accommodations to meet your needs and would be delighted to change your perceptions during your next visit to the area. Thanks again for your feedback, we hope to see you again soon.

1 out of 5
We arrived early in the morning for a funeral the same day, looking to get a few hours of rest. Pulling the covers back, there was something that looked like blood, called the front desk and let the man on duty know. He told us he would bring sheets up. We didn’t know we had to change them ourselves... highly disappointed and will not go back.

Posted by , from Rocky Mount, NC on Nov 19, 2018

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Comment from Hotel Management

Nov 20, 2018 by General Manager

Dear Charlieza, Thank you very much for sharing your input on your recent visit. We are very sorry to hear about your experience, and we will review the situation with our staff members. It is important to us to provide excellent service, and we apologize that you experienced otherwise. Once again, thank you for sharing, and we wish you all the best.

5 out of 5

THEY WERE BEYOND EXCELLENT.

Pros: All of it
Cons: NOTHING
Location: It was very close tto the last stop on the Blue Metro line, exactly where we wanted to be.
Nasima helped us get everything in place. We were taking 20 people to the March for Our Lives. Not only did she help us book the proper number of rooms, she got us Metro passes before we arrived so we didnt have to wait in line. They offered us a shuttle to the station, fed us a wonderfull full option breakfast as we arrived and before we left the next day. She helped us store our luggage the morning we arrived so we could come back later and check into our rooms, all was locked up and safe. This was FIRST CLASS service and the rooms were very clean and comfortable.

Posted by , from FL on Mar 27, 2018

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4 out of 5

Wedding weeknd

My husband and I stayed here for 2 nights while attending a wedding. The hotel staff was amazing. They were very friendly and helpful! The hotel it’s self was up-to-date and very charming. Our room was just fine for the two of us!

Posted by on Nov 20, 2017

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Comment from Hotel Management

Dec 2, 2017 by Dominque

Thank you for your 4 Star review, we are delighted that you had an excellent experience and appreciate your endorsement

2 out of 5

Disappointed

We thought this would be a nice hotel to stay at during our family road trip. It wasn't. Right when we arrived the lobby was full of smoke from the restaurant. We then learned the pool was closed because apparently other clientele never trained their children to not use the pool as a toilet. The room was dank. It seems like they tried to clean the carpets but never let them dry. This made our skin crawl. The topper was the fist print in the wall that was covered over with wall paper. The beds were comfy though, which was good because we never left the room for fear of the hotel conditions and other guests staying at this hotel.

Posted by , from Florida on Jul 19, 2017

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4 out of 5
We checked in easily, slept well, decent shower. Breakfast was slow but food was decent. Underwhelmed by the breakfast.

Posted by on Mar 24, 2015

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5 out of 5

Great Stay!

Wonderful hotel with beautiful rooms and fantastic staff. Clean and awesome bedding. Great food in on-site restaurant. Super reasonable. Would definitely stay again.

Posted by on Jun 9, 2009

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About the DoubleTree by Hilton Hotel Rocky Mount

Location 651 N. Winstead Avenue, Rocky Mount, NC 27804

Renovations + Closures

The property will be renovating from 13 January 2020 to 29 February 2020 (completion date subject to change). The following areas are affected:

  • Business center
  • Exterior
  • Fitness facilities
  • Front desk
  • Lobby
  • Meeting facilities
  • Select guestrooms

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

DoubleTree by Hilton Hotel Rocky Mount offers its guests an outdoor pool, a 24-hour fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. The business-friendly DoubleTree by Hilton Hotel Rocky Mount also features gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This 3.5-star Rocky Mount hotel is smoke free.

  • 166 guestrooms or units
  • 4 levels
  • Built in 1986
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Train station: Rocky Mount Station (7.4 km / 4.6 mi)
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Hotel Rocky Mount offers 166 air-conditioned accommodations with MP3 docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Rocky Mount hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Texas Steakhouse - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a smoke detector. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • 24-hour check-in
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 10.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Rocky Mount
  • DoubleTree Hilton Rocky Mount
  • DoubleTree Hotel Rocky Mount
  • DoubleTree Rocky Mount
  • Hilton Rocky Mount
  • Rocky Mount DoubleTree
  • DoubleTree by Hilton Hotel Rocky Mount Hotel
  • DoubleTree by Hilton Hotel Rocky Mount Rocky Mount
  • DoubleTree by Hilton Hotel Rocky Mount Hotel Rocky Mount

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Rocky-Mount-Hotels-DoubleTree-by-Hilton-Hotel-Rocky-Mount.h9760-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.