Hotels on the Lake in River North from $151

"Horrible, horrible housekeeping staff many times I had to have head of housekeeping come and monitor Very disappointing"

"Open back up the balconies, please."

"Beautiful on the surface. Terrible smell of heavy perfume in the rooms. What on earth happened here to require such a strong smell to cover it up? All the hotel provided soaps and lotions are heavy scented dollar store brands. Pack your own. No maid service until late in the day, after 3:30pm. We had to vacate room for housekeeping after just getting back. Luxury looking property, but skimping on details. Clearly there’s not enough staff to cover the required rooms. Every member of staff was exceptional, they were just clearly overwhelmed. "

"great location"

"Large suite, lots of room for a family of 4"

"Loved the hotel only problem I had was the parking the staff their at night time wasn’t not very helpful when it came to the parking garage tickets."