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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

4.5 star property
4.5-star luxury hotel near Michigan Avenue

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Photo gallery for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Property amenity
Exterior
Lobby
Meeting facility
Junior Suite, 1 King Bed, Non Smoking, Terrace | Frette Italian sheets, premium bedding, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet friendly

Explore the area

View in a map
521 North Rush Street, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Chicago Riverwalk
    ‪6 min walk‬
  • Place, Millennium Park
    ‪11 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(15 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Non Smoking

Grand Room, 1 King Bed, Non Smoking | Frette Italian sheets, premium bedding, in-room safe, desk

Grand Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Non Smoking

Frette Italian sheets, premium bedding, in-room safe, desk

Grand Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking

Superior Suite, 1 King Bed with Sofa bed, Non Smoking | Frette Italian sheets, premium bedding, in-room safe, desk

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(16 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking | Living area | 65-inch LCD TV with cable channels, TV, iPod dock

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Terrace

Junior Suite, 1 King Bed, Non Smoking, Terrace | Living area | 65-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed, Non Smoking, Terrace

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Terrace

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Terrace | Frette Italian sheets, premium bedding, in-room safe, desk

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Terrace

  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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The Westin Michigan Avenue Chicago

Downtown Chicago
  • Spa
  • Pet friendly
  • Free WiFi
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4.4 out of 5, Excellent, 1,073 reviews
$160 nightly
The price is $187
Nov 9 - Nov 10
Total with taxes and fees
The Westin Michigan Avenue Chicago

About the neighborhood

Chicago

Downtown Chicago stay.A stay at this Downtown Chicago hotel places you steps from Michigan Avenue and a 5-minute walk from State Street. Also, Chicago Riverwalk is within half a mile (1 km) and Millennium Park is within 2 miles (3 km).

What's nearby

  • Michigan Avenue - 2 min walk - 0.1 miles
  • Chicago Riverwalk - 6 min walk - 0.4 miles
  • Chicago Theatre - 9 min walk - 0.5 miles
  • Millennium Park - 11 min walk - 0.6 miles
  • Navy Pier - 4 min drive - 1.4 miles

Getting around

  • Grand Station (Red Line) - 3 min walk
  • Millennium Station - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 36 min drive

Restaurants

  • ‪Upstairs at The Gwen - ‬1 min walk
  • ‪Joe's Seafood, Prime Steak & Stone Crab - ‬1 min walk
  • ‪Lao Sze Chuan Restaurant - Downtown/Michigan Ave - ‬2 min walk
  • ‪The Purple Pig - ‬1 min walk
  • ‪Goddess and the Baker, 44 E Grand - ‬1 min walk

About this property

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

4.5-star luxury hotel near Michigan Avenue
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 14 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 3388 square feet (315 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the luxury The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago. Parking is available for a fee.

This 4.5-star Chicago hotel is smoke free.

  • 311 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 3388 sq ft of conference space
  • 315 sq m of conference space
  • Built in 1928
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offers 311 accommodations with iPod docking stations and laptop-compatible safes. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Nov 24 - Nov 25
Total with taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 79 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 14 to 20 for adults and USD 14 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 65-inch LCD TV with premium cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay
  • Maximum 2 (weight limit: 24 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • Resort fee: USD 29.35 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 14.00 to 20.00 for adults, and USD 14.00 to 20.00 for children
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Covered valet parking fee: USD 79.00 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gwen Luxury Collection Hotel Chicago
Gwen Luxury Collection Hotel
Gwen Luxury Collection Chicago
Gwen Luxury Collection

Frequently asked questions

How close is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago to the airport?

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is 13.4 mi (33-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago on Nov 24, 2025 start from $220.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago have an airport shuttle?

Airport shuttle services are not available at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago.

How close is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago to the beach?

This hotel is a short 14-minute walk from Ohio Street Beach and 1.5 mi (6-min drive) from Oak Street Beach. Don't forget your sunscreen!

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offer free breakfast?

Free breakfast isn’t offered at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, but full breakfast is offered for a fee of between USD 14.00 and 20.00 for adults, USD 14.00 and 20.00 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

No, there is no casino at this hotel, but Bally's Casino Chicago (3-min walk) is nearby.

What time is check-in at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Free parking is not available at this hotel. Valet parking is available for USD 79.00 per day.

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago have a pool?

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago does not have a pool.

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago have a restaurant?

There are 2 onsite restaurants, offering options like Mediterranean cuisine and al fresco dining.

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago have a spa?

There are no spa services available at this hotel.

How close is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago to downtown Chicago?

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is 1 mi away from Chicago.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 798 out of 1004 reviews
Rating 8 - Good. 131 out of 1004 reviews
Rating 6 - Okay. 47 out of 1004 reviews
Rating 4 - Poor. 15 out of 1004 reviews
Rating 2 - Terrible. 13 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alaysza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall wonderful property no complaints at all fine dining and shopping walking distance. The hotel is aesthetically pleasing and staff very polite and accommodating.
Stayed 2 nights in Apr 2025

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the best hotels I have stayed at in Chicago. Great staff. Great restaurant and rooftop bar on the fifth floor. Location is within walking distance of most everything on Michigan Ave. Room was great , bathroom great, beds great. Would and have already highly recommended this hotel to several people. The only suggestion I have is with the shower products. Accessibility to the pump on the shower products is difficult to pump . If the bottles were a little higher in their holders you could pump the soap out easier , but all of the guests in our room had the same issue with the soap dispenser. Its a small critique , but you should know , thats why you are asking. Great job Gwen
Stayed 2 nights in Jul 2025

10/10 Excellent

julienne

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gwen stayed at The Gwen

Loved this hotel!!! I picked this hotel because I needed a place to stay in Chicago and because of its name. My name is Gwen and I loved staying here. I loved the rooms, location (it is walkable to everything even the water taxi on Michigan), and the easy access to parking. I can’t wait to stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sean

Stayed 1 night in Mar 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, convenience, helpful staff
Stayed 1 night in May 2025

6/10 Okay

Ariel

Liked: Cleanliness
Disliked: Amenities
I wouldn’t stay here if you are looking for a 5-star hotel experience. Amenities were lacking on the property and in the rooms, service was mediocre-poor and the rooms are fine but slightly run down. Feels more like a basic, massive chain 4-star hotel than a “luxurious” experience. Wouldn’t stay here again, unfortunately - completely overpriced and I’m surprised that this is considered to be in the 5-star hotel category.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mariusz

Stayed 3 nights in Jun 2025

10/10 Excellent

Macela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway. Beautiful hotel great service.
Stayed 1 night in Jun 2025

10/10 Excellent

Delena

Traveled with group, Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Excellent. I love this hotel. Very beautiful snd great location.
Stayed 1 night in May 2025

10/10 Excellent

Edgar

Stayed 3 nights in May 2025

10/10 Excellent

Jerry

Stayed 3 nights in May 2025

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hidden gem in a wonderful location. Spacious rooms with comfy beds. A pleasure to stay at.
Stayed 1 night in May 2025

10/10 Excellent

Roshaunda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Monette

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite in Chicago!
Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay!
Stayed 3 nights in Apr 2025

8/10 Good

jill

Liked: Cleanliness, staff & service, property conditions & facilities
This was our 3rd stay at The Gwen. Check-in, room, comfort and staff all great as they’ve been in the past. However, our brunch on Sunday was very overpriced relative to what it was, and it seemed hard to get a reservation despite the fact that it was almost empty when our time came. I tried on a Couple of occasions over the weekend to get drinks at the bar and gave up due to a long wait. I’ll maybe return not sure yet.
Stayed 2 nights in May 2025

6/10 Okay

Derrick

Traveled with family
Disliked: Staff & service
Overall highly over rated hotel. I had hoped for a much nicer experience given the local options at comparable costs but was let down tremendously. I highly regret not booking elsewhere. Interactions with staff were cold, unfriendly, uninviting and the several I interacted with during my stay were combative or down right hostile. Hotel claims to be “luxury” but there’s really nothing luxury about it except perhaps the bathrooms.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chic hotel

Wonderful getaway for a quick girls trip! Rooms have a nice amount of space and the concierge was unmatched! They went the extra mile to ensure my sister experienced a beautiful weekend!
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay. Had a great time in this hotel. Will come back again.
Stayed 3 nights in Feb 2025

8/10 Good

Vernice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary stay

Very Relaxing and Peaceful
Stayed 2 nights in Apr 2025