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City center retreat
Your stay at this River North hotel places you within 6 miles (10 km) of Chicago Riverwalk and Water Tower Place. John Hancock Center and Chicago Theatre are also within 6 miles (10 km).
This smoke-free hotel features 2 restaurants, a bar/lounge, and a 24-hour health club. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a rooftop terrace on site, and concierge services and free newspapers are also offered.
Free wired Internet, plasma TVs
Boasting comforts like premium bedding and pillow menus, the 311 guestrooms also offer free wired Internet and plasma TVs with cable channels. 24-hour room service, WiFi, and DVD players are also available.
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago ratings based on 48 Verified Reviews
Guest reviews for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Nov 6, 2018 by Ivy
Dear Cathy, Thank you for your feedback. We're happy to hear you had a great experience! We look forward to welcoming you back next year! Warm Wishes, Ivy Bustamante
Great Hotel - Would go back.
Nice hotel. Good location for me.
A Pretty Face without a Personality
I don't usually do this....but
No amenities whatsoever.
Great hotel in great location
Perfect location in downtown.
About the The Gwen, a Luxury Collection Hotel, Michigan Avenue ChicagoLocation 521 North Rush Street, Chicago, IL 60611
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. WiFi is free in public spaces. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. A 24-hour health club, a rooftop terrace, and tour/ticket assistance are also featured at the luxury The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago. Parking is available for a fee. This 4.5-star Chicago hotel is smoke free.
- 311 guestrooms or units
- 17 levels
- 2 dining venues
- 15000 sq ft of conference space
- 1394 sq m of conference space
- Built in 1928
- Bar or lounge
- Terrace on the roof
- Business center (24 hours)
- Conference space
- Breakfast available (surcharge)
- Coffee in lobby
- Dry cleaning
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Gift shop
- Newspapers in lobby (free)
- Onsite shopping
- No smoking on site
Available in all rooms: WiFi (surcharge) , Free wired Internet
Available in some public areas: Free WiFi
Valet parking (surcharge)
- Airport: Chicago, IL (ORD-O'Hare Intl.) (28.7 km / 17.9 mi)
- Train station: Millennium Station (1.5 km / 0.9 mi)
- Parking: Valet parking available for a surcharge
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offers 311 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
- In-room dining (24 hours)
- HD television
- Cable channels
- Premium channels
- DVD player
- Refrigerator available
- Luxury bedding
- Hypo-allergenic bedding
- Pillow options
- Housekeeping (daily)
- Newspapers (free)
- Massage in room (surcharge)
- Hair dryer
- Toiletries (free)
- Iron and ironing board
- Blackout drapes
- Climate control (air conditioning)
- Connecting rooms available
Food & Drink
Guests can enjoy full breakfast for a fee.
Circa Restaurant - This restaurant specializes in American cuisine and serves breakfast only. Open daily.
Upstairs at The Gwen - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals nearby
- Golfing nearby
- Segway rental/tour nearby
- Hiking/biking trails nearby
- Sailing nearby
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
- Check-in time starts at 3 PM
- Check-in time ends at 2 AM
- Minimum check-in age is 21
- Check-out by noon
Children and extra beds
- Children are welcome.
- Pets: USD 75.00 per pet, per stay (maximum USD 75.00 per stay), plus a deposit of USD 75.00 per stay
- Only dogs and cats are allowed
- Weight limit: 25 lb
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
- Deposit: USD 150.00 per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Breakfast fee: between USD 14 and USD 23 per person (approximately)
- Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
- Valet parking fee: USD 75 per night (in/out privileges)
- Pet deposit: USD 75.00 per stay
- Pet fee: USD 75.00 per pet, per stay (maximum USD 75.00 per stay)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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- Gwen Luxury Collection Hotel Chicago
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- Gwen Luxury Collection Chicago
- Gwen Luxury Collection
You should know
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Awards & Affiliations
- The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is listed in the 2013 Condé Nast Traveler Top 100 List.