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"Premium double was plenty of space for two teens and parents. Nice sitting area and a large bathroom able to have to females with all the beauty suppl
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By a verified traveler on Sat 10 Jun 2017
Hotel Description
4.5-star luxury hotel near Franklin Street
City center retreat
Within a 5-minute walk of the hotel, you'll find Franklin Street and Ackland Art Museum. Memorial Hall and University of North Carolina are also within half a mile (1 km).
Free area shuttle
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 7 conference rooms, 24-hour business center, and valet parking. Guests will appreciate perks like free WiFi and a free area shuttle.
Free Internet, comfy beds
Featuring conveniences like sitting areas and refrigerators, the 185 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with digital channels. Pillowtop beds, iPod docks, and 24-hour room service are also available.
Beautiful Inn, excellent staff. Can’t wait to visit again!
Posted by DR on Dec 8, 2019
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5 out of 5
Beautiful and staff was very helpful Would highly recommend!
Posted by a verified traveler on Jul 17, 2019
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5 out of 5
Felt like we were guests in an old southern mansion and I guess truth be told, that's the effect the Carolina Inn wished to achieve.
Posted by a verified traveler on Apr 9, 2019
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Comment from Hotel Management
May 21, 2019
by Aditi
Thank you for staying with us. We hope to see you again soon.
5 out of 5
Comfort and luxury
Pros:Beautiful, clean, quiet and the free cookies were awesome! Location is unbeatable for touring UNC.
Cons:Did not stay long enough to find a problem. Not even sure if there was a pool.
Location:Very short walk to the best restaurant TOP of the Hill on Franklin; close to stadium.
Premium double was plenty of space for two teens and parents. Nice sitting area and a large bathroom able to have to females with all the beauty supplies getting ready at the same time without issue. Could add a rollaway to bathroom it was so large. Perfect location for touring the college. Easy walk to Top of the Hill/Franklin street. Short drive to Alumni Center. Hoping my daughter gets into UNC so my husband and I can come back to stay without kids!
Posted by mommap8, from Frisco, Texas on Jun 10, 2017
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Comment from Hotel Management
Jul 7, 2017
by Karen
Thank you for your wonderful review….I do love the cookies too. I hope your daughter gets into UNC!
5 out of 5
Beautiful hotel
Elegant and charming hotel right on UNC campus! I would highly recommend this hotel to anyone visiting the Chappell hill area. Rooms were wonderful as was the entire hotel! I look forward to another visit!
Posted by cvg on Dec 4, 2016
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2 out of 5
Old fashioned, staid accommodations, staff rude
Pros:Our expectations were much higher than the hotel merited. It seemed like it might be our 'go to' location. NOT.
Cons:Staff attitude needs big adjustment. Staff require training in basic courtesy, how to behave with respect for guests. VERY unsettling staff.
Location:The hotel was close to our venue of travel, leading us to stay here. VERY disappointing, however, as staff was just plain RUDE, room was small, tight.
When we arrived we were greeted by a man responsible for car parking. He totally ignored me, would not even look at me, even though the reservation was in MY name, and talked only to my husband. When I asked him about this, he laughed at me and sneered. NOT exaggerating. His attitude was incredibly insulting at a personal level.
Finding the check in desk was a little challenging when entering the building. It is on the right, tucked a bit back. A young girl behind the desk was unbelievably flippant and her presumption of familiarity was disrespectful. I am NOT her mommy or her girlfriend - I am a guest, paying $250 a night for a relatively uncomfortable room.
The room was old, very tight on space, and had some updates, like particle board RTA armoire furniture which filled the room with the heavy smell of formaldehyde. A desk was squeezed next to the armoire, too tight, could not sit and work at the desk without bumping the armoire. Only one sitting chair in the room, not appropriate for 2 adult guests. One of us had to sit on the bed to watch TV. TV has not HD, as virtually all other hotels where we stay on our travels. For this price, we expected top shelf, and it was DEFINITELY NOT.
Staff had shockingly disrespectful attitude and acted a bit too casual for a hotel at this price. Basic respect does not cost a dime. Lessons to be learned here. We can do better, and will, elsewhere next trip to this same area, which is in about 2 weeks. VERY disappointing.
Posted by Quality Matters, from North Carolina on Mar 31, 2016
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5 out of 5
Great historic hotel, central location
Tons of history throughout the hotel. Wonderful place to stay-- convenient to everything!
Posted by Brie, from NC on Sep 14, 2015
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5 out of 5
The Best!
This was our third stay since our son visited and began attending UNC. Every stay has been wonderful!
Posted by a verified traveler on Mar 27, 2015
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5 out of 5
Excellent
Great service, beautiful hotel. Restaurant is first rate.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury Carolina Inn. A free area shuttle within 5 mi is available. Parking is available for a fee. This 4.5-star Chapel Hill hotel is smoke free.
1 building
185 guestrooms or units
3 levels
14000 sq ft of conference space
1301 sq m of conference space
Built in 1924
Dining venue
Bar or lounge
Charging station for electric cars
Business center (24 hours)
Conference space
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Concierge
Wedding services available
Terrace
Gift shop
Newspapers in lobby (free)
ATM
Bellhop
Elevator
No smoking on site
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Self parking (surcharge)
, Valet parking (surcharge)
Parking: Valet parking and self parking available for a surcharge
Room Amenities
Carolina Inn offers 185 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. This Chapel Hill hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Sitting area
Pillowtop beds
IPod dock
In-room dining (24 hours)
LCD television
Digital channels
Premium channels
Movies for purchase
Refrigerator
Coffee maker
Luxury bedding
Bathtub or shower
Rollaway beds (surcharge)
Housekeeping (daily)
Nightly turndown service
Local calls (free)
Massage in room (surcharge)
Hair dryer
Laptop safe
Bathrobes
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
Carolina Crossroads - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Hotel Policies
Check-in
Check-in time ends at 6 AM
Check-in time starts at 3 PM
Minimum check-in age is: 18
Special check-in instructions:
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 20.0 per night.
Cribs (infant beds) are not available.
Pets
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No cribs (infant beds) available
Debit cards not accepted
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self parking fee: USD 18 per night
Valet parking fee: USD 18 per night (in/out privileges)
Rollaway bed fee: USD 20.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Carolina Destination Hotels Resorts
Carolina Inn Destination Hotels & Resorts
Carolina Resorts
Inn Destination Hotels & Resorts
Carolina Inn Destination Hotels Resorts
Inn Destination Hotels Resorts
Carolina Inn Destination Hotel
Inn Destination Hotel
The Carolina Inn Destination Hotels Resorts
Carolina Inn Hotel
Carolina Inn Chapel Hill
Carolina Inn Hotel Chapel Hill
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
