Romantic Hotels in Puerto Morelos

"The staff were all very friendly and we enjoyed our stay immensely. We paid a lot of money for an upgraded room and though we loved the room, the cleaning service only came once while we were there (we did have a privacy please for 3 of the 7 days). We were probably the most disappointed with the wifi access. The service was spotty and we were only allowed to connect two devices during the stay despite having purchased the trip for 4 people. I couldn't even update my kindle unless I paid 25 usd for 24hrs of access. And then on the last day - they cut off our wifi as soon as we checked out even though we had the rest of the day before our flight. the food was incredible - something for everyone! Only issue was that we couldn't always find which restaurant was serving the buffet :). but we found it an it was amazing! The evening entertainment was very good - and very enjoyable for all audiences! OH - about the beach - they have some barriers in place to help break up the waves... but we missed the waves and being able to swim in the ocean - something my kids were really looking forward to! "

"We had a great time, the amenities and the quality of food and drinks was top notch, including healthy options. The staff, especially Jose (Guest services), Antonio and Luis at the Casa del Mar restaurant, Juan at the front desk, were extremely helpful and took good care of us. The bowling alley and the silent disco were the highlights of our stay. The only downside is that the beach is full of brown seaweed. "

"Not quite the 5 star it was a couple of years ago - but still very good."

"It’s the second time we stay at this location and its renovation definitely made it prettier and better. They definitely have some of the friendliest staff we’ve encountered at any of our travels: special mention to Pascual at the morning buffet and Abishair at the pool area. Everything is close by, yet very private at the same time, and there’s always enough space to wind down or have a rowdy time for everyone. Can’t wait to go back to this location."

"First time at adults only, there is a mix of vibes available depending on what area of the resort you're in. Mellow and relaxed surrounding the outdoor spa. And more active in the main pool/ bar area. Food was amazing everywhere and the staff and service were very quick. "

"Nice property with beautiful roof top pool, club area is great with ocean front swim out and suite. kids club was excellent, food was ok (surprising in Mexico) and staff were nice but had better service at other Hyatts overall. Evening entertainment was ok."