Book a hotel near Puck Building, Manhattan

"Clean room, really small bathroom"

"The hotel is old but clean enough. I gave it a low rating because the tv in my room didn't work, and also I forgot a toothbrush, so I tried to call down to the front desk about 20 times in the evening and the next morning, and no one ever answered. Also tried concierge and housekeeping - same thing. Even tried calling the publicly listed number for the hotel and got no answer. Also it took about 20 minutes to check in because they only had two people working at the front desk despite a long line of guests waiting to check in. I've stayed here a lot for work -- it's a great price -- but this was probably the last time. "

"YES"

"The Ridge benefits from a great location. The room was clean, but amenities in the room and lobby are not as nice as the pictures on Expedia. The staff was spotty, usually friendly, but not always helpful. The AC wasn’t working and it was HOT in our room. After notifying the front desk twice, a helpful employee explained why the AC wasn’t functioning and supplied us with a small fan - this improved the situation. The rooftop lounge area is great and the price seemed fair."

"Overall Rating: ★★★☆☆ (Good/Average) Our recent stay in here was a generally positive experience, though there were a few minor oversights regarding room amenities that held it back from being exceptional. The Highlights The hotel serves as a solid base for exploring the city. The general atmosphere and service were fine, and we found the overall accommodations to be comfortable enough for a standard city stay. Room Amenities While the room was clean, we did notice a lack of a few basic essentials that are typically standard: • Waste Management: There were no trash bags provided in the bins, which made keeping the space tidy a bit less convenient. • Toiletries: There was no shower cap included in the bathroom amenities. Facilities & Maintenance The most significant issue occurred during my morning routine. Halfway through my shower, the hot water completely cut out. Dealing with a cold shower in the middle of a New York trip was a major inconvenience and a disappointment for a hotel in this category. Final Verdict If you are looking for a reliable, "no-frills" spot that covers the basics, this hotel is a decent choice. It is an okay stay for a short trip, provided you don't mind calling down to the front desk for those small missing items."

"The property was great… until about 10pm on Thursday/Friday and Saturday night when the nightclub that is located on the 15th floor began playing their very loud club music. It went on till 2:00am.and it was so loud and you could feel the bass. When I complained to the front desk they never followed up with me."