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4.1 out of 5

"Next door guests where loud. " More

By a verified traveler on Mon 20 Sep 2021

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Hotel Description

Family-friendly 3-star hotel near Disney Springs® Area

In shopping district

You'll find Lake Bryan and Disney Springs® Area within 3 miles (5 km) of this Orlando hotel. Disney Springs® and Orlando Vineland Premium Outlets are also within 3 miles (5 km).

Family-friendly fun

This hotel features a restaurant, an outdoor pool, and a poolside bar. There's fun for all ages with mini golf and a children's pool, and families will appreciate the picnic area. Enjoy the gym and perks like free self parking and free WiFi.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 336 guestrooms also offer free WiFi and TVs. DVD players, microwaves, and premium bedding are also available.

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$129* Per night/room Jan 24 - Jan 25

Condo 2 Bedrooms, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Condo (Run of the House)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Condo 3 Bedrooms, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 8 Max

Cypress Pointe Resort by Diamond Resorts ratings based on 54 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cypress Pointe Resort by Diamond Resorts

Everyone (18) Couples (11) Family (22)
5 out of 5

Posted by on Oct 3, 2021

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5 out of 5
Next door guests where loud.

Posted by on Sep 20, 2021

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Comment from Hotel Management

Sep 20, 2021 by Shanice

Thank you for providing your feedback. We will inform our security team about this to address.

5 out of 5
Room layout was great

Posted by on Sep 10, 2021

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Comment from Hotel Management

Sep 10, 2021 by Front Desk Team

Thank you for the review, we hope to see you again soon.

4 out of 5
I liked how close it was to the Disney parks. I wished the shuttle service went to more of the Disney parks and had better availability regarding pick up and drop off times. The resort was nice just thought the shuttle service could’ve been better.

Posted by on Aug 17, 2021

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Comment from Hotel Management

Aug 17, 2021 by Carla Rodriguez

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Cypress Pointe Resort is a gem. I always get the 2 bedrooms/2 Bath Condo and i am never disappointed. The Condo has everything ( even a washer & Dryer ) Rooms were large and the Kitchen was great. I give a 8 out of 10.....the only minor negative thing would be only 1 AM shuttle to Parks and 1 PM shuttle returning but if you have a car......its a 8 minute drive to MAGIC KINGDOM or UNIVERSAL

Posted by on Aug 14, 2021

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Comment from Hotel Management

Aug 14, 2021 by Dara

Thanks for staying with us. We appreciate your feedback!

4 out of 5
NA

Posted by on Aug 8, 2021

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Comment from Hotel Management

Aug 19, 2021 by Dara

Thanks for staying with us. We appreciate your feedback!

4 out of 5
A lot in a small place, if not there early have to look for parking

Posted by on Aug 2, 2021

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Comment from Hotel Management

Aug 2, 2021 by Jorge

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Everything was perfect

Posted by on Jul 30, 2021

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Comment from Hotel Management

Jul 30, 2021 by Maicoll J. Puche

Thanks for staying with us. We appreciate your feedback!

5 out of 5
This resort was amazing. I took my fiancé there to celebrate our 5th year anniversary being together. The staff was so nice and respectful. The actual room was even nicer than it looks in the pictures! The pictures really don’t do it justice. I plan on coming back to celebrate our anniversary again because it’s that nice! All of the popular attractions like Universal , Disney, Sea World, and the Titanic exhibitors close by! Will definitely be coming back!

Posted by on Jul 29, 2021

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Comment from Hotel Management

Jul 29, 2021 by Dara

Thanks for staying with us. We appreciate your feedback!

1 out of 5

Posted by on Jul 22, 2021

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About the Cypress Pointe Resort by Diamond Resorts

Location 8651 Treasure Cay Lane, Orlando, FL 32836

Property Features

Cypress Pointe Resort by Diamond Resorts offers its guests a children's pool, an outdoor pool, an outdoor tennis court, and a spa tub. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. Public spaces have free WiFi. There's an onsite business center. A fitness center, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Cypress Pointe Resort by Diamond Resorts. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. This 3-star Orlando hotel is smoke free.

  • 336 guestrooms or units
  • 3 levels
  • 8 buildings
  • Built in 1992
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Playground on site
  • Miniature golf on site
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Cypress Pointe Resort by Diamond Resorts offers 336 accommodations with DVD players and safes. Beds feature premium bedding. Televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans.

  • Deep soaking tub
  • HD television
  • Cable channels
  • DVD player
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Cafe Pointe - This café serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Playground on site
  • Volleyball on site
  • Miniature golf on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Guests travelling with a service animal must contact the property prior to arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free, per registered adult, when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Long-term renters welcome

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Long-term renters welcome.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of: Sanitary Protocol (UNPLV - France); Intertek Cristal (3rd party expert - Global); SafeStay (AHLA - USA); Safe Travels (WTTC - Global).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Sanitary Protocol (UNPLV - France)
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeHome (VRMA - USA)
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • Resort fee: USD 19.07 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Partner property pool access
  • Nearby fitness center access
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Parking
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Cypress Pointe
  • Cypress Pointe Orlando
  • Cypress Pointe Resort
  • Cypress Pointe Resort Orlando
  • Cypress Resort
  • Cypress Point Resort
  • Cypress Pointe Grand Villas
  • Cypress Pointe Grande Hotel
  • Cypress Pointe Grande Resort
  • Cypress Pointe Hotel Orlando
  • Cypress Pointe Resort Diamond Resorts Orlando
  • Cypress Pointe Resort Diamond Resorts
  • Cypress Pointe Diamond Resorts Orlando
  • Cypress Pointe Diamond Resorts
  • Cypress Pointe Resort by Diamond Resorts
  • Cypress Pointe Resort by Diamond Resorts Hotel
  • Cypress Pointe Resort by Diamond Resorts Orlando
  • Cypress Pointe Resort by Diamond Resorts Hotel Orlando

You should know

  • One child 18 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Audubon, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.