"Staff was friendly and helpful. Check in was easy. Room desperately needs carpets shampooed, very gross; do not walk barefoot! walls need cleaned/repa ... " More
Manhattan stay
With a stay at this Manhattan hotel, you'll be well placed to visit Battery Park and One World Trade Center, both within half a mile (1 km). Brooklyn Bridge and New York University are also within 2 miles (3 km).
Business services
This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Express check-in, express check-out, and dry cleaning are also on offer.
Dec 14, 2022 by General Manager
Dear Lauren, Thank you for your review. We are very sorry for the condition of your room when you arrived. We work diligently to make sure our accommodations are perfectly clean and comfortable upon check-in, and we obviously fell short in your case. Your feedback has been shared with the housekeeping team, and steps are being taken to ensure that this does not happen again. On a positive note, we are glad you liked our courteous service. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Best Regards, Waheeda Ashraf General Manager
May 7, 2022 by Ryan S. - AGM
Thank you so much for staying with us and for your awesome review! It was our pleasure having you and we can't wait to welcome you back!
Jul 21, 2022 by Best Regards, Waheeda Ashraf General Manager
Jessica, thank you for rating your experience at Holiday Inn New York City-Wall Street. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Best Regards, Waheeda Ashraf General Manager
Nov 9, 2019 by Marissa P
Thank you for your awesome review. We hope you visit us again very soon!
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi and wired Internet are free in public spaces. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Holiday Inn New York City - Wall Street, an IHG Hotel. This 3-star New York hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Holiday Inn New York City - Wall Street, an IHG Hotel offers 113 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 43-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.
Holiday Inn New York City - Wall Street, an IHG Hotel has a restaurant on site.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.