Heart of New York
Within a 15-minute walk of this Midtown hotel, you'll find Times Square and Madison Square Garden. Also, Broadway is within half a mile (1 km) and 5th Avenue is within 2 miles (3 km).
Renovated in 2017
A fitness center, self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Business travelers can take advantage of the business center.
Free WiFi, kitchenettes
The 188 guestrooms feature well-equipped kitchenettes with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, DVD players, and flat-screen TVs with cable channels. Housekeeping is available on request.
Nov 12, 2019 by Erika, Manager
Dear Anonymous, Candlewood Suites hotels do not offer breakfast as we provide kitchens in our rooms. We have partnered with an outside company for room service delivery so we hope you took advantage!
Sep 6, 2019 by Erika, Manager
Dear Anonymous, Can you please tell us who you informed overnight of the clog? Our Housekeeping Manager went to your room immediately after you checked out and reported the toilet is working properly. I look for your response.
Aug 10, 2018 by Erika, Assistant General Manager
Maria, thank you for the great review!
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites New York City-Times Square, an IHG Hotel. For a fee, parking is available. A complete renovation of Candlewood Suites New York City-Times Square, an IHG Hotel was completed in May 2017. This New York hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Candlewood Suites New York City-Times Square, an IHG Hotel offers 188 accommodations with DVD players and safes. Flat-screen televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.
Room service is available.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.