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Candlewood Suites New York City-Times Square by IHG

2.5 star property
Hotel near Times Square in New York

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Photo gallery for Candlewood Suites New York City-Times Square by IHG

Exterior
Interior detail
Lobby sitting area
City view
Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Room service
  • Parking available
  • Pet friendly
  • Gym
  • Laundry

Explore the area

View in a map
339 W 39th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Full-size fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.2 out of 10
Very good
(19 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

City view

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(53 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (High Floor)

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(72 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(24 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite

8.8 out of 10
Excellent
(42 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(133 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Broadway. Also, Madison Square Garden is within half a mile (1 km) and 5th Avenue is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 6 min walk - 0.4 miles
  • Times Square - 6 min walk - 0.4 miles
  • Broadway - 8 min walk - 0.5 miles
  • 5th Avenue - 13 min walk - 0.7 miles
  • Rockefeller Center - 16 min walk - 0.9 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪The Bar Room At Altair - ‬3 min walk
  • ‪Theory Lounge - ‬3 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪Cafe Aroma - ‬2 min walk
  • ‪Aleef Coffee - ‬1 min walk

About this property

Candlewood Suites New York City-Times Square by IHG

Hotel near Times Square in New York
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites New York City-Times Square by IHG. For a fee, parking is available.

This New York hotel is smoke free.

  • 1 building
  • 188 guestrooms or units
  • 32 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Candlewood Suites New York City-Times Square by IHG offers 188 accommodations with DVD players and safes. Flat-screen televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

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Reception
Pod Times Square
  • Pet friendly
  • Restaurant
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4.5 out of 5, Wonderful, 4,921 reviews
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The price is $140
Nov 24 - Nov 25
Total with taxes and fees
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Property amenities

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 85 per day)

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Room service
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.0 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

How close is Candlewood Suites New York City-Times Square by IHG to the airport?

Candlewood Suites New York City-Times Square by IHG is 9.5 mi (36-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Candlewood Suites New York City-Times Square by IHG?

As of Nov 21, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites New York City-Times Square by IHG on Nov 24, 2025 start from $131.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Candlewood Suites New York City-Times Square by IHG have an airport shuttle?

Airport shuttle services are not available at Candlewood Suites New York City-Times Square by IHG.

Does Candlewood Suites New York City-Times Square by IHG offer free breakfast?

Candlewood Suites New York City-Times Square by IHG does not offer free breakfast.

Is there a casino at Candlewood Suites New York City-Times Square by IHG?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at Candlewood Suites New York City-Times Square by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Candlewood Suites New York City-Times Square by IHG?

Free parking is not available at this hotel. Valet parking is available for USD 85.0 per day.

Does Candlewood Suites New York City-Times Square by IHG have a pool?

Candlewood Suites New York City-Times Square by IHG does not have a pool.

Does Candlewood Suites New York City-Times Square by IHG have a spa?

There are no spa services available at this hotel.

How close is Candlewood Suites New York City-Times Square by IHG to downtown New York?

Candlewood Suites New York City-Times Square by IHG is 3.1 mi away from New York.

Reviews

Candlewood Suites New York City-Times Square by IHG Reviews

8.4

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 824 out of 1601 reviews
Rating 8 - Good. 467 out of 1601 reviews
Rating 6 - Okay. 179 out of 1601 reviews
Rating 4 - Poor. 60 out of 1601 reviews
Rating 2 - Terrible. 71 out of 1601 reviews

Reviews

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a wonderful stay at this hotel. It was convenient and very easy to get around the city. The location was perfect, clean, the staff was incredibly helpful and overall, I would highly recommend this hotel to anyone looking for something just a little bit off the beaten path, but still convenient to everything else.
Stayed 4 nights in Aug 2025

8/10 Good

aurora

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Great location and service reasonable rates

Great location hotel not far from times square, attentive staff and reasonable price. Lesson for me not to choose room by hotel lobby since it's often loud with thin walls next door rooms, hole in stove top burner and microwave had no glass for turn while heating food. Bathtub needs non slip since it's slippery.
Stayed 3 nights in Aug 2025

6/10 Okay

Santhosh Kumar

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Not worth the money except for proximity to the downtown.. The rooms are shabby and old.. Bathrooms are rusty..
Stayed 4 nights in Aug 2025

10/10 Excellent

Cynthia, Charleston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first stay at candlewood suites and I will go back. They are in a fantastic location, the room was spacious and clean, the staff were amazing. I have nothing negative to say, I had an excellent stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

BLANDINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Rosibel

Stayed 4 nights in Aug 2025

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient with a large refrigerator and kitchen
Stayed 2 nights in Aug 2025

10/10 Excellent

Shamarian, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here as a female solo traveler and I felt safe and comfortable. Staff was personable and helpful. The location was perfect, and the room had everything I needed especially the refrigerator and microwave. This is my new go to hotel in NYC.
Stayed 2 nights in Aug 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not bad value for money in New York which is just super expensive from a UK Pound point of view. Staff work hard and are friendly but hotel is getting a little worn . We were allowed an early check in and late check out which was good. Bedrooms are decent size and have a bath and kitchenette. Double glazing does not keep out traffic noise and constant sirens. Lift buttons don’t light up and bath plug doesn’t work. Lacks enough cooking implements to do much cooking. Bed linen and pillows are lovely and soft. Aircon is highly effective but noisy. Gym is smallish and in basement. Lauderette is free to use and a plus. Reception area is pleasant and has free drinks and treats which is good after a long day dodging traffic on the mean streets. This area of Midtown had its fair share of vagrants but most are not aggressive . There is a constant stink of skunk cannabis on the streets. Hotel is well located and just minutes from subway at 42nd Street and Time Sq. might we worth spending a little more because everything is so expensive anyway .
Minutes from Time Square
Stayed 8 nights in Aug 2025

10/10 Excellent

Lourdes

Stayed 5 nights in Aug 2025

10/10 Excellent

Camille

Traveled with partner
Liked: Cleanliness, staff & service
Courteous staff Strategic location Clean rooms Front desk 24hr service
Stayed 4 nights in Aug 2025

8/10 Good

Craig

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Carlos

Business traveler
Liked: Cleanliness, staff & service
The hotel was clean and the service was excellent, but the rooms need remodeling.
Stayed 2 nights in Jul 2025

10/10 Excellent

Fatema

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
let us check in early, had complimentary water, waterbottles, and lemonade. very nice staff
Stayed 3 nights in Aug 2025

8/10 Good

Loreli

Liked: Cleanliness, staff & service
Nice hotel for price
Stayed 2 nights in Jul 2025

8/10 Good

marcus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great it’s just the area around it has gone way down ,it’s a shame because this use to be my go to spot I’ve stayed there at least 3 other times in the past. So I will say great hotel , great customer service it’s just the neighborhood that has gone downhill terribly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome customer service. Great location in b/t Hells Kitchen & Times Square!
Stayed 5 nights in Aug 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Room was big enough for the two of us
Stayed 5 nights in Aug 2025

10/10 Excellent

Luis

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the kitchenette that is provided. The staff is accommodating and prompt, accessible through the room phone or text. This is my second time staying here, and I would come here again whenever I visit NYC.
Stayed 3 nights in Aug 2025

6/10 Okay

SILANIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was problemd with the elevator
Stayed 3 nights in Jul 2025

8/10 Good

Sammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. The room was spacious. Walking distance to everything. The TV channels weren't the greatest. I only got a quarter of the channels listed. Please have prices listed for the items to purchase in the food pantry. Please be specific about housekeeping for those staying less than a week. It would help if you had 12 ounce cups for the coffee.
Stayed 3 nights in Aug 2025

10/10 Excellent

Felipe

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay near Times Square! The hotel's location was perfect for exploring the city. The room was cozy and clean, with everything we needed for a comfortable stay. We loved being able to walk to all the iconic spots in Times Square. Highly recommend this hotel to anyone visiting NYC
Stayed 3 nights in Jul 2025

10/10 Excellent

Carolyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. Quiet and comfortable. In a good location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Trung

Stayed 2 nights in Aug 2025