Candlewood Suites New York City-Times Square by IHG

2.5 star property
Hotel near Times Square in New York

Choose dates to view prices

Photo gallery for Candlewood Suites New York City-Times Square by IHG

Exterior
City view
Interior detail
Lobby sitting area
Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Room service
  • Parking available
  • Pet friendly
  • Gym
  • Laundry

Explore the area

View in a map
339 W 39th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

Studio Suite, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(68 reviews)
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(22 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(125 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(16 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite

8.8 out of 10
Excellent
(41 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(51 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Broadway. Also, Madison Square Garden is within half a mile (1 km) and 5th Avenue is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 6 min walk - 0.4 miles
  • Times Square - 6 min walk - 0.4 miles
  • Broadway - 8 min walk - 0.5 miles
  • Empire State Building - 16 min walk - 0.9 miles
  • Rockefeller Center - 16 min walk - 0.9 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪The Bar Room At Altair - ‬3 min walk
  • ‪Theory Lounge - ‬3 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪Aleef Coffee - ‬1 min walk
  • ‪Cafe Aroma - ‬2 min walk

About this property

Candlewood Suites New York City-Times Square by IHG

Hotel near Times Square in New York
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites New York City-Times Square by IHG. For a fee, parking is available.

This New York hotel is smoke free.

  • 1 building
  • 188 guestrooms or units
  • 32 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Candlewood Suites New York City-Times Square by IHG offers 188 accommodations with DVD players and safes. Flat-screen televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 75 per day)

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Room service
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75.00 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

How close is Candlewood Suites New York City-Times Square by IHG to the airport?

Candlewood Suites New York City-Times Square by IHG is 9.5 mi (36-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Candlewood Suites New York City-Times Square by IHG?

As of Sep 28, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites New York City-Times Square by IHG on Oct 26, 2025 start from $237.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Candlewood Suites New York City-Times Square by IHG have an airport shuttle?

Airport shuttle services are not available at Candlewood Suites New York City-Times Square by IHG.

Does Candlewood Suites New York City-Times Square by IHG offer free breakfast?

Candlewood Suites New York City-Times Square by IHG does not offer free breakfast.

Is there a casino at Candlewood Suites New York City-Times Square by IHG?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at Candlewood Suites New York City-Times Square by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Candlewood Suites New York City-Times Square by IHG?

Free parking is not available at this hotel. Valet parking is available for USD 75.00 per day.

Does Candlewood Suites New York City-Times Square by IHG have a pool?

Candlewood Suites New York City-Times Square by IHG does not have a pool.

Does Candlewood Suites New York City-Times Square by IHG have a spa?

There are no spa services available at this hotel.

How close is Candlewood Suites New York City-Times Square by IHG to downtown New York?

Candlewood Suites New York City-Times Square by IHG is 3.1 mi away from New York.

Reviews

Candlewood Suites New York City-Times Square by IHG Reviews

8.4

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 782 out of 1531 reviews
Rating 8 - Good. 443 out of 1531 reviews
Rating 6 - Okay. 173 out of 1531 reviews
Rating 4 - Poor. 60 out of 1531 reviews
Rating 2 - Terrible. 73 out of 1531 reviews

Reviews

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a wonderful stay at this hotel. It was convenient and very easy to get around the city. The location was perfect, clean, the staff was incredibly helpful and overall, I would highly recommend this hotel to anyone looking for something just a little bit off the beaten path, but still convenient to everything else.
Stayed 4 nights in Aug 2025

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Denise

Stayed 2 nights in Jun 2025

10/10 Excellent

Cassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, area was perfect front desk was very attentive. No nosey neighbors loved it. For my first time in New York it was great
Stayed 2 nights in Jun 2025

10/10 Excellent

Julius Domingo

Stayed 4 nights in Jun 2025

10/10 Excellent

Turki

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 3 nights in Jun 2025

6/10 Okay

Lloyd

Traveled with partner
Disliked: Property conditions & facilities
Stayed here for a week with my partner in mid June. The hotel had a great location that’s super walkable to Times Square, Central Park and even all the way to 9/11 memorial via the High Line (get your comfy walking shoes on). The hotel itself is a bit tired, but the staff are friendly and helpful to answer questions. For the first 2/3 days the one elevator was not working which created long queues and wait times and frustrations - taking the stairs as a last resort. Once fixed it was a much better state of affairs. Our room was a decent size, not too much noise, comfortable bed with a bit of a what I would say “dog/animal” smell when we first would enter but we obviously quickly got used to it. We didn’t use any of the kitchenette facilities other than the fridge. The aircon was an absolute godsend! The shower was ok, and made an awful rattling noise when you turned it onto hot - but worked to a decent capacity. For the affordable amount we paid, and the location, we’d stay here again. Remember it’s not 5 star but it was clean and had a decent nights sleep.
Stayed 7 nights in Jun 2025

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet hotel with spacious rooms for NYC. Awesome to have kitchen. Short walk to Times Square, Penn Station, and other attractions. Staff were very friendly and helpful. Both elevators worked with no wait. Highly recommend.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property for the little kitchen it has. I brought some equipment of my own but it was worth it in the end. I was able to make some food while I was there and save some money instead of eating out every night
Stayed 4 nights in Jun 2025

10/10 Excellent

Bridget

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Jun 2025

6/10 Okay

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at CANDLEWOOD. The only issue I had was the TV service. Limited channels and bad reception. The manager Kenny tried his best to remedy the problem but the issue as with the Cable service.
Stayed 4 nights in Jun 2025

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was convenient
Stayed 2 nights in May 2025

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greay stay.

Great hotel with lots of nice helpful touches . Fresh ice water in the lobbey daily and complementary tea and coffee was very convenient. Staff were very friendly. Hotel location is excellent for sight seeing.
Stayed 5 nights in Jun 2025

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in May 2025

10/10 Excellent

Eyoel

Stayed 5 nights in Jun 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and prompt with requests for additional towels and other provisions . The free washing machines and dryers were a huge bonus
Stayed 4 nights in Jun 2025

10/10 Excellent

Gordon

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean updated room. Very friendly staff. Great location.
Stayed 11 nights in Jun 2025

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for our 10-day stay in NYC!

In-room kitchens, onsite gym and guest laundry - perfect for our 10-day stay.
Stayed 10 nights in Jun 2025

10/10 Excellent

Marcia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Laura, front desk agent, delivered the best customer service! It was a little busy when we arrived, but she managed each person’s needs pleasantly. The rooms were clean, amenities were great, especially for extended stays. My daughter and I only stayed one night but will definitely return to this location for our next stay.
Stayed 1 night in Jun 2025

8/10 Good

Kelley

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind and tentative. Hotel is old but they keep it very clean. Amazing location.
Stayed 4 nights in May 2025

8/10 Good

Bruce

Traveled with family
Very convenient to many restaurants, bakeries. Great to have a kitchen in room.
Stayed 5 nights in Jun 2025

8/10 Good

Roberto

Stayed 2 nights in Jun 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities
One elevator was out of service. Room AC was noisy.
Stayed 2 nights in Jun 2025

6/10 Okay

LaVonna

Disliked: Amenities, property conditions & facilities
For the amount of money for one night, there should have been more amenities and both of the elevators should have worked.
Stayed 1 night in Jun 2025