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Candlewood Suites New York City-Times Square by IHG

2.5 star property
Hotel near Times Square in New York

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Photo gallery for Candlewood Suites New York City-Times Square by IHG

Exterior
Suite, 1 Bedroom, Accessible (Roll-In Shower) | In-room safe, desk, iron/ironing board, free WiFi
Interior detail
Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
339 W 39th Street, New York, NY, 10018
  • Place, Times Square
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Rockefeller Center
    ‪13 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪48 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Full-size fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(29 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

City view

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(57 reviews)
  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(82 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(27 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

8.8 out of 10
Excellent
(52 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(152 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Madison Square Garden. 5th Avenue and Rockefeller Center are also within 2 miles (3 km).

What's nearby

  • Times Square - 6 min walk - 0.4 miles
  • Madison Square Garden - 8 min walk - 0.5 miles
  • Broadway - 8 min walk - 0.5 miles
  • Rockefeller Center - 13 min walk - 0.7 miles
  • 5th Avenue - 13 min walk - 0.7 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪The Placery - ‬1 min walk
  • ‪Altair - ‬2 min walk

About this property

Candlewood Suites New York City-Times Square by IHG

Hotel near Times Square in New York
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites New York City-Times Square by IHG. For a fee, parking is available.

This New York hotel is smoke free.

  • 1 building
  • 188 guestrooms or units
  • 32 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Candlewood Suites New York City-Times Square by IHG offers 188 accommodations with DVD players and safes. Flat-screen televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Similar properties

Reception
Pod Times Square
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  • Pet friendly
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 5,488 reviews
$119 nightly
The price is $140
May 10 - May 11
Total with taxes and fees
Pod Times Square

Property amenities

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 85 per day)

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Room service
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 22.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.0 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

How close is Candlewood Suites New York City-Times Square by IHG to the airport?

Candlewood Suites New York City-Times Square by IHG is 9.5 mi (36-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Candlewood Suites New York City-Times Square by IHG?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites New York City-Times Square by IHG on May 3, 2026 start from $221, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Candlewood Suites New York City-Times Square by IHG have an airport shuttle?

Airport shuttle services are not available at Candlewood Suites New York City-Times Square by IHG.

How close is Candlewood Suites New York City-Times Square by IHG to the beach?

This hotel is 17.8 mi (49-min drive) from Coney Island Beach.

Does Candlewood Suites New York City-Times Square by IHG offer free breakfast?

Candlewood Suites New York City-Times Square by IHG does not offer free breakfast.

Is there a casino at Candlewood Suites New York City-Times Square by IHG?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at Candlewood Suites New York City-Times Square by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Candlewood Suites New York City-Times Square by IHG?

Free parking is not available at this hotel. Valet parking is available for USD 85.0 per day.

Does Candlewood Suites New York City-Times Square by IHG have a pool?

Candlewood Suites New York City-Times Square by IHG does not have a pool.

Does Candlewood Suites New York City-Times Square by IHG have a spa?

There are no spa services available at this hotel.

How close is Candlewood Suites New York City-Times Square by IHG to downtown New York?

Candlewood Suites New York City-Times Square by IHG is 3.1 mi away from New York.

Candlewood Suites New York City-Times Square by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1014 out of 1899 reviews
Rating 8 - Good. 532 out of 1899 reviews
Rating 6 - Okay. 205 out of 1899 reviews
Rating 4 - Poor. 75 out of 1899 reviews
Rating 2 - Terrible. 73 out of 1899 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , friendly staff and very helpful. Clean rooms and modern facilities. I just left and already booked my return scheduled for July. Thanks Candlewood. ❤️
Stayed 4 nights in Mar 2026

10/10 Excellent

Wenjie

Stayed 14 nights in Mar 2026

10/10 Excellent

Carley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2026

10/10 Excellent

Jo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Extremely clean room! Centrally located to everything! What more could you ask for?
Stayed 3 nights in Jan 2026

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Disliked: Amenities
I booked a room with a kitchenette well the stove top burners did not work, microwave did not work, shower when you turned on the hot water a loud noise sounded until you completed your shower, tv had only 5 channels, besides that, staff were superb and very helpful
Stayed 5 nights in Jan 2026

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities
Great place to stay in NYC! I loved having a kitchenette, a nice little gym, and access to free laundry during my stay. Wonderful place to stay for a work trip; I only wish I could afford to stay here outside of winter months!
Stayed 3 nights in Jan 2026

10/10 Excellent

John

Stayed 3 nights in Jan 2026

10/10 Excellent

Erik

Liked: Cleanliness, amenities, property conditions & facilities
great location and staff
Stayed 4 nights in Jan 2026

8/10 Good

Kok Hin

Stayed 8 nights in Jan 2026

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. The location was good.
Stayed 3 nights in Jan 2026

10/10 Excellent

Anna

Stayed 4 nights in Jan 2026

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The place was ok accept at the time they only had one elevator running and took me 25 mins to reach the lobby when i left so as long as your not in a rush its cool
Stayed 1 night in Jan 2026

10/10 Excellent

Tatyana

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great time square hotel
Stayed 1 night in Jan 2026

8/10 Good

Paul St.

Liked: Cleanliness, staff & service, amenities
The room was clean though it did show its age. He louvers on the AC unit were busted and the vanity in the bathroom was scuffed up. When I arrived only one elevator was working it took a long time to get an elevator when you wanted one, even when the second elevator was working.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kristal Nikole

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My boyfriend and I had a great stay at Candlewood Suites Times Square. The location is excellent—close to everything while still being easy to get in and out of. The room was clean, comfortable, and exactly what we needed for our NYC trip. We especially want to recognize Cheyanne at the front desk, she was incredibly nice, welcoming, and genuinely awesome. Her friendliness and helpful attitude really stood out and made our stay even better. We would definitely stay here again and highly recommend this hotel to anyone visiting New York City.
Stayed 3 nights in Jan 2026

2/10 Terrible

Shawn

Traveled with family
Buyer beware!!! Horrible experience for our anniversary in New York. After checking in we were told they only have 1 elevator working for 38 floors, we waited up to 35 minutes and missed our Uber ride. I did not want my wife walking down 17 flights of stairs in heels to go see our show. We also experienced loud metal pipes that woke us up several times over the weekend. We also had people partying and smoking weed next to us and had to call the front desk multiple times and have security come up and shut it down at midnight. After letting them know all this all they could say was sorry for the inconvenience… They never offered any kind of credit for the issues. Make sure you pick another place…
Stayed 3 nights in Jan 2026

8/10 Good

Louis

Stayed 4 nights in Jan 2026

8/10 Good

Vincent

Traveled with partner
Liked: Cleanliness, amenities
Elevator problems and bad tv reception. Other than that it was a perfect stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

lillian

Liked: Cleanliness, staff & service, amenities
A very pleasant surprise and well worth the price. Will definitely be staying here again. Thank you!!!
Stayed 2 nights in Jan 2026

10/10 Excellent

HOWARD

Stayed 2 nights in Jan 2026

10/10 Excellent

Isabel

Stayed 4 nights in Jan 2026

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities
the room was clean and the staff was courteous
Stayed 9 nights in Jan 2026

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and easy
Stayed 3 nights in Jan 2026

10/10 Excellent

Rexter

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2026

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, amenities
One of my favorites places to stay
Stayed 2 nights in Jan 2026