4.4 out of 5

"Beautiful establishment and the staff couldn't have been more accommodating. " More

By a verified traveler on Sun 15 Jul 2018

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Hotel Description

4.5-star luxury hotel near Bourbon Street

In historical district

Within a 10-minute walk of this French Quarter hotel, you'll find Bourbon Street and Jackson Square. French Market and National World War II Museum are also within 2 miles (3 km).

Luxury amenities

A nightclub, 4 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the fitness center and visit the 5 bars/lounges and poolside bar for drinks.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 483 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include pillowtop beds, iPod docks, and 24-hour room service.

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$179 per night

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, Balcony (Interior)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Balcony (Interior)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking (RClub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Royal Sonesta New Orleans ratings based on 163 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royal Sonesta New Orleans

Everyone (49) Couples (1) Family (2)
5 out of 5

Posted by on Jan 17, 2019

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Comment from Hotel Management

Jan 18, 2019 by Guest Services

Dear Guest, We love hearing from our happy visitors, and we’re thrilled that you perfectly enjoyed your French Quarter experience. Come back again anytime! All the best, Royal Sonesta New Orleans

5 out of 5
Our favorite in NOLA, wonderful history, middle of everything fun, and those uniforms on the employees, spectacular!

Posted by , from Atlanta on Nov 23, 2018

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Comment from Hotel Management

Nov 27, 2018 by Guest Services

Dear Andy, We strive to provide memorable and authentic New Orleans experiences, down to the last detail, and it warms us to know that our uniforms did not go unnoticed. Thank you for sharing your highlights and perfect rating! Come back again anytime! Kindest regards, Royal Sonesta New Orleans

1 out of 5

Posted by on Sep 7, 2018

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Comment from Hotel Management

Sep 11, 2018 by Guest Services

Dear Guest, We want each of our visitors to enjoy our comfortable accommodations, welcoming hospitality, and fun French Quarter location, and we’re sorry to see that this was not your experience. We wish we knew more so that we could address your specific concerns, and we hope you’ll allow us another chance to win you over. Best regards, Royal Sonesta New Orleans

5 out of 5
It was perfect in every way. Can’t wait to stay there again

Posted by , from Tacoma Wa. on Sep 7, 2018

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Comment from Hotel Management

Sep 8, 2018 by Guest Services

Dear Michael, We are delighted that you perfectly enjoyed our hospitality, and we thank you for taking the time to share your perfect rating! We hope you’ll have the opportunity to make yourself at home with us again very soon! Warmly, Royal Sonesta New Orleans

3 out of 5

Non too clean

Pros: not much,
Cons: cleanliness
Location: central to French Quarter.
Sorry to say it was not very clean, sort of fits with the Bourbon Street look. Well positioned for Bourbon St, and they did have some fairly good jazz each evening, but that is about all one can say for it.

Posted by , from RI on Jul 20, 2018

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Comment from Hotel Management

Jul 25, 2018 by Guest Services

Dear William, We pride ourselves on our friendly hospitality, prime location, and our clean and comfortable accommodations, and we’re sorry to learn that the attention to detail of our housekeeping crew fell short of your expectations and our own high standards. We appreciate you bringing this to our attention so that we may have the opportunity to improve, and we hope you’ll allow us another chance to further impress you! Cordially, Royal Sonesta New Orleans

5 out of 5

Great Environment

Pros: Appearance & location.
Cons: Tub faucet leaked. We reported it and they were going to fix it.
Beautiful establishment and the staff couldn't have been more accommodating.

Posted by , from San Antonio on Jul 15, 2018

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Comment from Hotel Management

Jul 18, 2018 by Guest Services

Dear Johnny, It was a pleasure to have you here with us and to receive your helpful feedback. Thank you for highlighting the hospitality of our team and the fun and vibrant energy of our location in the heart of the French Quarter. We can’t wait to welcome you back on your next trip to our fine city! Kind regards, Royal Sonesta New Orleans

5 out of 5

perfect location

Pros: location, location
showing a little wear and tear last morning 6/27 hammering from 8 am -11am in unit above or next to us would return

Posted by , from Illinois on Jun 28, 2018

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Comment from Hotel Management

Jun 29, 2018 by Guest Services

Dear Christopher, It was a treat to have you here with us and we are pleased to see that you enjoyed a nearly flawless stay with us while in the French Quarter. Please accept our apologies for any noise disturbance you experienced on your last day. Such occurrences are not typical, and we would love to welcome you back so that we may win your heart in full. Sincerely, Royal Sonesta New Orleans

5 out of 5

On Bourbon and quiet 😊

We traveled to New Orleans for a wedding. We had two children with us. The Royal Sonesta was quiet in the room while giving us the convenience of being right on Bourbon (for the nights the kids were with family). They also have a side entrance on Conti for when we ventured out with the kids. They generously offered a pack & play they saw we had an infant. The pool has a bar - an added bonus. We could inbibe a bit while entertaining. The hotel is beautiful and comfortable.

Posted by , from New Orleans on Apr 30, 2018

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Comment from Hotel Management

May 1, 2018 by Sonesta team member

Thank you for your feedback. We are glad that you and your family enjoyed your stay at the Royal Sonesta New Orleans.

4 out of 5
Great customer service and super comfortable bed. I slept better than I have in months. Just make sure to wear ear plugs because the noises of Boubon street are super loud all night long even up on the 5th floor. Lobby was beautiful, staff were helpful and we would definitely stay there again.

Posted by on Apr 22, 2018

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Comment from Hotel Management

Apr 25, 2018 by Guest Services

Dear Tina, We pride ourselves on our warm and welcoming hospitality, and we’re pleased to see this was a highlight for you. It would be a pleasure to welcome you back, and we’re always happy to assist our guests in making reservations, should you wish to ensure that you book one of our quieter internal-facing rooms. Warm regards, Royal Sonesta New Orleans

4 out of 5

First Time in the Big Easy

Pros: Location and staff.
Cons: Include breakfast with the cost of room. Mary of your competitors already do.
Location: Great restaurants/shops in walking distance and walking to the river.
Very nice hotel wit an excellent location for top notch restaurants. Didn’t realize it was still Spring break for some and Bourbon St got a little crowed. Howeve, the outside sounds did not make it into the hotel/ room. Staff was very friendly and helpful with restaurant reservations. Would recommend if you just wanted to walk in the French Quarter. Very convenient.

Posted by , from Leland, NC on Mar 27, 2018

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Comment from Hotel Management

Mar 28, 2018 by Guest Services

Dear Jim, Thank you for making us a part of your first visit to New Orleans! We trust that you had an unforgettable time here in the French Quarter and hope that our prime location allowed you to get the most out of your stay. We appreciate you recommending us to others and hope you’ll be back soon! All the best, Royal Sonesta New Orleans

About the Royal Sonesta New Orleans

Location 300 Bourbon St, New Orleans, LA 70130

Renovations + Closures

The following facilities will be closed from 16 November 2018 to 31 March 2019 (dates subject to change):

  • Swimming pool

Property Features

Royal Sonesta New Orleans offers its guests an outdoor pool and a fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A nightclub, a terrace, and tour/ticket assistance are also featured at the luxury Royal Sonesta New Orleans. Parking is available for a fee. This 4.5-star New Orleans hotel is smoke free.

  • 483 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 5 bars or lounges
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 1969
  • Nightclub
  • Bar by the pool
  • Coffee shop
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (25.8 km / 16.1 mi)
  • Train station: New Orleans Union Passenger Terminal (2.4 km / 1.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Royal Sonesta New Orleans offers 483 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries. This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.

Desire Oyster Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

The Jazz Playhouse - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Le Booze - This bar serves light fare only. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

The Royal Sonesta New Orleans offers a chemical-free, salt-based outdoor swimming pool in an enclosed courtyard. Pool cabanas and pool sun loungers are also available at a surcharge. A complimentary fitness center is also on site featuring cardio machines, built-in TVs, free weights, and strength machines.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 30 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 35 per day (for stays between 01 March - 05 March)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Valet parking fee: USD 48.56 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Sonesta
  • Royal Sonesta Hotel
  • Royal Sonesta Hotel New Orleans
  • Royal Sonesta New Orleans
  • New Orleans Royal Sonesta
  • New Orleans Sonesta Hotel
  • Sonesta Hotel New Orleans
  • Sonesta New Orleans
  • Royal Sonesta New Orleans Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.