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4.3 out of 5

"This hotel is absolutely beautiful! Super clean and nice staff, great location… the only issue there was a lot of homeless people around the property( ... " More

By a verified traveler on Fri 13 Aug 2021

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Hotel Description

4.5-star luxury hotel near Bourbon Street

In entertainment district

Within a 10-minute walk of this French Quarter hotel, you'll find Bourbon Street and Jackson Square. Also, French Market is within half a mile (1 km) and Caesars Superdome is within 2 miles (3 km).

Luxury amenities

A nightclub, 4 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the gym and visit the 5 bars/lounges and poolside bar for drinks.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 483 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. IPod docks, refrigerators, and separate bathtubs and showers are also available.

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$162* Per night/room Dec 21 - Dec 22

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, Balcony (Interior)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Balcony (Interior)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (RClub Concierge, Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Rclub, Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royal Sonesta New Orleans ratings based on 47 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Royal Sonesta New Orleans

Everyone (19) Couples (15) Family (10)
2 out of 5
Did not like my experience. Front desk was rude gave no information. Not every much help . Tv did not work in room front desk never answered the phone .

Posted by on Aug 14, 2021

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Comment from Hotel Management

Aug 17, 2021 by Guest Services

Dear Guest, We pride ourselves on making our guests feel welcome from the moment they walk through our doors, and we’re sorry to see that this is not the impression we left with you. We appreciate you sharing your feedback so that we can improve, and we hope to have another chance to further impress you! Sincerely, Royal Sonesta New Orleans

5 out of 5
This hotel is absolutely beautiful! Super clean and nice staff, great location… the only issue there was a lot of homeless people around the property( which seems to be normal around Bourbon St) it was my first time here so it kind of scared me off for a minute, until I walked in then I was just mesmerized at how beautiful and grand the hotel was! I would definitely stay here again!

Posted by on Aug 13, 2021

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Comment from Hotel Management

Aug 13, 2021 by Guest Services

Dear Guest, We appreciate you making yourself at home with us here in the French Quarter! We strive to provide a welcoming oasis in the heart of our vibrant neighborhood, and we’re happy to see that you were able to relax and unwind the moment you crossed our threshold. We hope to have the pleasure of welcoming you back to sleep, swim, and dine with us again soon! All the best, Royal Sonesta New Orleans

5 out of 5
Clean, friendly staff, very conveniently located.

Posted by on Aug 8, 2021

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Comment from Hotel Management

Aug 13, 2021 by Guest Services

Dear Guest, Your perfect rating and positive feedback made our day. Thank you! We’ll be sure to share your gracious remarks with our team as we all eagerly await your next visit! Hurry back! Royal Sonesta New Orleans

3 out of 5

Posted by on Jul 22, 2021

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5 out of 5
The Hotel was very nice !! Loved where it is located… nice pool…great Jazz club shows and nice coffee shop.

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 6, 2021 by Mia

Thank you for taking the time to review your stay with us. We appreciate your feedback. We hope to see you next time you are in New Orleans.

4 out of 5
We enjoyed this hotel very much. We had a balcony room. The balcony was great for people watching! It was also very convenient that there were restaurants/food options within the hotel. Beds were cozy. Noises from the street kept my boyfriend awake but those were expected with being on Bourbon street.

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 6, 2021 by Mia

Thank you for taking the time to review your stay with us. We appreciate your feedback. We hope to see you next time you are in New Orleans.

5 out of 5

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 24, 2021 by Mia

Thank you for taking the time to review your stay. We appreciate your feedback. We hope to see you again next time you are in New Orleans.

4 out of 5
I would request to not be located by the elavators- you hear Every time they "ding". So if you're a light sleeper...

Posted by on May 3, 2021

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Comment from Hotel Management

May 3, 2021 by Mia

Thank you for taking the time to review your stay with us. We appreciate your feedback. We hope to see you next time you are in New Orleans.

4 out of 5

Posted by on Mar 10, 2021

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Comment from Hotel Management

Mar 21, 2021 by Randy

Thanks for the great rating. Please come back soon.

4 out of 5
The view was nice, the room had plenty of space and it was right on burbon street

Posted by , from Kincheloe on Jan 17, 2021

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Comment from Hotel Management

Jan 17, 2021 by Randy

Thanks for the great rating. We are glad you enjoyed your stay. Please come see us again soon.

About the Royal Sonesta New Orleans

Location 300 Bourbon St, New Orleans, LA 70130

Property Features

Royal Sonesta New Orleans offers its guests an outdoor pool and a fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A nightclub, a terrace, and tour/ticket assistance are also featured at the luxury Royal Sonesta New Orleans. For a fee, parking is available. This 4.5-star New Orleans hotel is smoke free.

  • 483 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 5 bars or lounges
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 1969
  • Nightclub
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: New Orleans Union Passenger Terminal (2.2 km / 1.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Royal Sonesta New Orleans offers 483 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.

Desire Oyster Bar - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

The Jazz Playhouse - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Le Booze - This bar serves light fare only. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 30 lbs)
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast and lunch. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 35 per day (for stays between 01 March - 05 March)
  • Resort fee (February 25 - March 01): USD 35 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Sonesta
  • Royal Sonesta Hotel
  • Royal Sonesta Hotel New Orleans
  • Royal Sonesta New Orleans
  • New Orleans Royal Sonesta
  • New Orleans Sonesta Hotel
  • Sonesta Hotel New Orleans
  • Sonesta New Orleans
  • Royal Sonesta New Orleans Hotel
  • Royal Sonesta Orleans Orleans
  • Royal Sonesta New Orleans Hotel
  • Royal Sonesta New Orleans New Orleans
  • Royal Sonesta New Orleans Hotel New Orleans

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.