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4.4 out of 5

"Beautiful establishment and the staff couldn't have been more accommodating. " More

By a verified traveler on Sun 15 Jul 2018

Hotel Description

4.5-star luxury hotel near Bourbon Street

In historical district

Within a 10-minute walk of this French Quarter hotel, you'll find Bourbon Street and Jackson Square. French Market and National World War II Museum are also within 2 miles (3 km).

Luxury amenities

A nightclub, 4 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Enjoy the fitness center and visit the 5 bars/lounges and poolside bar for drinks.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 483 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include pillowtop beds, iPod docks, and 24-hour room service.

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$199* Per night/room Oct 29 - Oct 30

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, Balcony (Interior)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Balcony (Interior)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking (RClub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Royal Sonesta New Orleans ratings based on 185 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royal Sonesta New Orleans

Everyone (57) Couples (8) Family (7)
5 out of 5
Just was very nice crazy in the streets but quiet and relaxing inside hotwl

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 2, 2019 by Guest Services

Dear Guest, We strive to provide a relaxing oasis in the heart of the action of the French Quarter, and we’re delighted that you enjoyed just that. Your recommendation means so much to us! Come back again soon! Best regards, Royal Sonesta New Orleans

5 out of 5
Great Hotel-Although on Bourbon Street the late night noise was not excessive--if your are looking for QUIET after 12, this is not the place. But if you want close access to Bourbon Street and are OK with the slight din of late night partying, this place is awesome! The fragrance in the lobby is amazing, the temp is cool and snuffs out any of the Bourbon Street "aura" whenever you walk in! Would stay here again in a heartbeat!

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 1, 2019 by Guest Services

Dear Guest, It was a pleasure to have you here with us and to see that you enjoyed your time in the French Quarter! We truly appreciate the perfect rating, and we’re happy to report that we have courtyard-facing rooms available for those in search of respite from the lively energy of our neighborhood. We’re already looking forward to your next visit! All the best, Royal Sonesta New Orleans

1 out of 5
Extremely filthy rooms, housekeeping staff terrible! Had one problem after another, Issues and concerns were not resolved at all! Worse stay ever, will not be back!

Posted by on Sep 10, 2019

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Comment from Hotel Management

Sep 13, 2019 by Guest Services

Dear Cherie, We appreciate your point of view and thank you for sharing. Our housekeeping team prides themselves on their attention to detail, and we are sorry to learn that some of those details were overlooked in your experience and not resolved to your satisfaction. We will use your review to ensure that incidents like these are not repeated, and we hope you’ll give us another try on your next visit. Sincerely, Royal Sonesta New Orleans

5 out of 5
We loved the cleanliness and friendly staff.They we're very helpful in getting us taxi to Frenchman. Street and to airport.

Posted by on Sep 6, 2019

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Comment from Hotel Management

Sep 10, 2019 by Guest Services

Dear Guest, We’re thrilled that you were so impressed by our Southern hospitality and impeccable cleanliness, and we can’t wait to welcome you back to New Orleans! All the best, Royal Sonesta New Orleans

5 out of 5

Posted by on Aug 27, 2019

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Comment from Hotel Management

Aug 28, 2019 by Guest Services

Dear Guest, We were delighted to welcome you to New Orleans, and we appreciate the 5-star feedback. Come back anytime! All the best, Royal Sonesta New Orleans

5 out of 5

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 27, 2019 by Guest Services

Dear Guest, We appreciate you making yourself at home with us, and we were honored to earn your perfect rating. Come back again anytime! Best regards, Royal Sonesta New Orleans

4 out of 5
I liked that it was beautiful and clean, modern , in the middle of everything u could need staff was friendly and welcoming. The only thing I didn’t like was the food I ordered regular buttermilk pancakes and other breakfast food but I couldn’t recognize the pancakes at first then the taste was nasty worst pancakes I ever had. Other than that I would recommend that hotel

Posted by , from New York on Aug 20, 2019

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Comment from Hotel Management

Aug 22, 2019 by Guest Services

Dear Dee, Our visitors often rave about our prime French Quarter location, and we’re thrilled that it allowed you to get the most out of your New Orleans getaway! We appreciate your feedback on our dining options, and we hope you’ll be back to see us again soon! Best regards, Royal Sonesta New Orleans

4 out of 5
Nice pool area with bar. Could use some sunblock and more chairs

Posted by on Jul 31, 2019

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Comment from Hotel Management

Aug 2, 2019 by Guest Services

Dear Guest, It was a treat to have you here with us and to see that you got to enjoy Oasis Pool & Bar when you weren’t out exploring our vibrant neighborhood. Come back again anytime! Warm regards, Royal Sonesta New Orleans

4 out of 5
Thought it was a great place in regard to location,cleanliness,service.However they said they would email me my receipt but its been two days and still have not received.

Posted by on Jul 27, 2019

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Comment from Hotel Management

Jul 30, 2019 by Guest Services

Dear Guest, We’re delighted that you so thoroughly enjoyed your time as our guest, and we’re sorry that you have yet to receive your folio from us. It is possible that we made a mistake in noting your email address, and we apologize for the inconvenience. If you can find the time to contact us directly, we’ll get this matter promptly taken care of, and we hope you’ll allow us to welcome you again soon! Sincerely, Royal Sonesta New Orleans

5 out of 5
Location as well as service, very clean and friendly people

Posted by on Jul 11, 2019

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Comment from Hotel Management

Jul 13, 2019 by Guest Services

Dear Guest, We’re delighted that our friendly crew and prime location made such an impression on you, and we truly appreciate the rave review. Come back to the French Quarter to see us again soon! Take care, Royal Sonesta New Orleans

About the Royal Sonesta New Orleans

Location 300 Bourbon St, New Orleans, LA 70130

Property Features

Royal Sonesta New Orleans offers its guests an outdoor pool and a fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A nightclub, a terrace, and tour/ticket assistance are also featured at the luxury Royal Sonesta New Orleans. Parking is available for a fee. This 4.5-star New Orleans hotel is smoke free.

  • 483 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 5 bars or lounges
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 1969
  • Nightclub
  • Bar by the pool
  • Coffee shop
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (25.8 km / 16.1 mi)
  • Train station: New Orleans Union Passenger Terminal (2.2 km / 1.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Royal Sonesta New Orleans offers 483 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries. This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.

Desire Oyster Bar - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

The Jazz Playhouse - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Le Booze - This bar serves light fare only. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 30 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 35 per day (for stays between 01 March - 05 March)
  • Resort fee (February - February): USD 35 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Valet parking fee: USD 48.56 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Sonesta
  • Royal Sonesta Hotel
  • Royal Sonesta Hotel New Orleans
  • Royal Sonesta New Orleans
  • New Orleans Royal Sonesta
  • New Orleans Sonesta Hotel
  • Sonesta Hotel New Orleans
  • Sonesta New Orleans
  • Royal Sonesta New Orleans Hotel
  • Royal Sonesta Orleans Orleans
  • Royal Sonesta New Orleans Hotel
  • Royal Sonesta New Orleans New Orleans
  • Royal Sonesta New Orleans Hotel New Orleans

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/New-Orleans-Hotels-Royal-Sonesta-New-Orleans.h3387-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.