Skip to main content
Beginning of main content
4.1 out of 5

"I was shocked at how unfriendly the check in and out employees were. They acted like they could have cared less about customer service. No smiles, n ... " More

By a verified traveler on Thu 10 Nov 2022

Enter dates to see availability

Hotel Description

4.5-star luxury hotel near Bourbon Street

French Quarter stay

Within a 10-minute walk of this French Quarter hotel, you'll find Bourbon Street and Jackson Square. Also, French Market is within half a mile (1 km) and Caesars Superdome is within 2 miles (3 km).

Luxury amenities

A nightclub, 4 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the 24-hour gym and visit the 4 bars/lounges and poolside bar for drinks.

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$162* Per night/room Jan 2 - Jan 3

Junior Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Honeymoon Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Balcony (Bourbon)

Bed Count room.options.bedSize.MurphyBed.Singular Maximum Occupancy 3 Max

Tree House, 2 Queen Beds, Balcony (Side Street)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Royal Sonesta New Orleans ratings based on 38 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Royal Sonesta New Orleans

Everyone (17) Couples (11) Family (8)
3 out of 5
I was shocked at how unfriendly the check in and out employees were. They acted like they could have cared less about customer service. No smiles, no thank you, nothing.

Posted by on Nov 10, 2022

Was this review helpful to you?
Comment from Hotel Management

Nov 11, 2022 by RSNOLA

Dear Sharon,While our team has become quite well known for their warmth and genuine hospitality, we are disheartened to learn that this was not your impression during the visit. Thank you for sharing this perspective with us and we hope to one day share a more cherished experience with you. All the best,Royal Sonesta New Orleans

5 out of 5
Easiest check in I’ve had in awhile

Posted by , from Mendenhall on Nov 3, 2022

Was this review helpful to you?
Comment from Hotel Management

Nov 4, 2022 by RSNOLA

Dear Daniel,Greetings from New Orleans! We trust that our efficient check-in process made it easy to settle in quickly and start your local adventure. Thank you for sharing this review!Warm regards, Royal Sonesta New Orleans

3 out of 5
Good location.

Posted by on Oct 19, 2022

Was this review helpful to you?
Comment from Hotel Management

Oct 21, 2022 by RSNOLA

Dear David,We are happy that our central location offered the perfect home base for your French Quarter adventures and we invite you to join us again anytime. Warm regards,Royal Sonesta New Orleans

5 out of 5
It is a great place to stay. Good location to most areas and walkable. Several restaurants in the hotel and others in good proximity. The staff was awesome and very helpful from check in to check out. Highly recommend the Royal Sonesta

Posted by on Oct 8, 2022

Was this review helpful to you?
Comment from Hotel Management

Oct 11, 2022 by Derek Chivers

Thank you Ronald for the wonderful feedback. We can't wait to welcome you back to the Royal Sonesta in the near future.

5 out of 5
We love the Royal Sonesta, but they could use more water pressure in the shower.

Posted by , from East Peoria on Sep 28, 2022

Was this review helpful to you?
Comment from Hotel Management

Oct 1, 2022 by RSNOLA

Dear Wendy,The feeling of love is mutual and we thank you for taking the time to share feedback on how we might improve your next stay. Hope to see you again soon!Warm regards,Royal Sonesta New Orleans

5 out of 5
We have always stayed at the Royal Sonesta. It's location is exactly what meets our needs. The only concern I had was the lack of high water pressure in the sink and shower. We will stay with them again.

Posted by , from East Peoria on Sep 27, 2022

Was this review helpful to you?
Comment from Hotel Management

Sep 28, 2022 by Derek Chivers

Thank you for taking the time to rate your recent visit with us and providing feedback regarding the water pressure. We are very happy to know that you will stay with us again in the future.

5 out of 5

Posted by on Jun 20, 2022

Was this review helpful to you?
4 out of 5

Posted by on Apr 29, 2022

Was this review helpful to you?
4 out of 5
First of all checked in a sentence to a room that somebody was already in after flying since 3 o'clock in the morning who is now 8 o'clock at night then we get to our room door is broke that goes out on the patio took them three hours to sit in our room and clean it they did conferencing give us a room for free one night had a good time

Posted by on Apr 22, 2022

Was this review helpful to you?
Comment from Hotel Management

May 18, 2022 by RSNOLA

Dear Melissa, We thank you for your patience as our team worked through your check-in concerns. While this is certainly not typical of a Royal Sonesta New Orleans experience, we are happy that we were able to resolve these matters and that you were able to enjoy the rest of your stay. We hope that you will join us again soon! All the best, Royal Sonesta New Orleans

5 out of 5
my first experience ever in New Orleans; loved it and would definitely do it again. We, my wife and I, had a great time.

Posted by on Apr 15, 2022

Was this review helpful to you?
Comment from Hotel Management

Apr 15, 2022 by Guest Services

Dear Marguerite, We were delighted to host your first visit to enchanting New Orleans and we’re thrilled that the two of you enjoyed your romantic getaway. Let’s do this again soon! Warmly, Royal Sonesta New Orleans

About the The Royal Sonesta New Orleans

Location 300 Bourbon St, New Orleans, LA 70130

Property Features

The Royal Sonesta New Orleans offers its guests an outdoor pool and a 24-hour fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A nightclub, a terrace, and multilingual staff are also featured at the luxury The Royal Sonesta New Orleans. For a fee, parking is available. This 4.5-star New Orleans hotel is smoke free.

  • 483 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 4 bars or lounges
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 1969
  • Nightclub
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: New Orleans Union Passenger Terminal (2.4 km / 1.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Royal Sonesta New Orleans offers 483 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.

Desire Oyster Bar - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Restaurant R’evolution - This restaurant specializes in Cajun/Creole cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Le Booze - This bar serves light fare only. Happy hour is offered. Open select days.

PJ's Coffee Cafe - Onsite coffee shop. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; the property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Electrostatic spray is used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Utility surcharge (between 16 February and 21 February): USD 35 per accommodation, per night
  • Resort fee: USD 22.08 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Phone calls
  • In-room bottled water
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Valet parking fee: USD 53 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Sonesta
  • Royal Sonesta Hotel
  • Royal Sonesta Hotel New Orleans
  • Royal Sonesta New Orleans
  • New Orleans Royal Sonesta
  • New Orleans Sonesta Hotel
  • Sonesta Hotel New Orleans
  • Sonesta New Orleans
  • Royal Sonesta New Orleans Hotel
  • Royal Sonesta New Orleans
  • The Royal Sonesta New Orleans Hotel
  • The Royal Sonesta New Orleans New Orleans
  • The Royal Sonesta New Orleans Hotel New Orleans

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.travelocity.com/New-Orleans-Hotels-The-Royal-Sonesta-New-Orleans.h3387-p2.Hotel-Reviews?rm1=a2&
There was an error importing /New-Orleans-Hotels-The-Royal-Sonesta-New-Orleans.h3387-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/New-Orleans-Hotels-The-Royal-Sonesta-New-Orleans.h3387-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.