Travelocity Verified Review
This place not only had a bloody pillow, but left old coffee mugs with old coffee and creamer inside. Not sure how long it was there from before but it was already rotting. The staff was great and understanding and gave us a new room. But later on that day, we flipped over the pillow only to find the same exact pillow we complained about. I am so disgusted and extremely disappointed with my experience. Not only did the staff not clean, but they put us at risk. We ended up in a third room, only to find small curly hairs on the floor in the bathroom and then stepped on a shard of glass. This has to be my worst experience at a hotel. "
A verified traveler stayed at The Hoxton Chicago