2/10 Terrible
Christin
Traveled with family
Jun 2, 2025
Worst experience ever. Without any reason the Front Desk Clerk was so unfriendly we ended up checking right back out after checking in. We were never told how to even get to our room on the second floor in the side building. Our friendly inquiry to her name so we may properly address her. Her responds was" I don't have to tell you my name"! The outside music was so loud you could hear it in the inside of the lobby. We where so disappointed in the reception and the room location next to people partying on there balcony that we checked out after 30 minutes. We asked to get a print out and where told there was none, that the charge would never go through and the several hundred dollar hold on our credit card would be released the next day. Not true it has been 3 days and the charge still shows as pending on our account. So So disappointed in the customer service and the cleanliness of this NOT Hotel but more a Motel. Surprised that Wyndham Hotel has there name associated with this place.
Christin
Stayed 2 nights in May 2025