"My experience was good except for the damage deposit that was unexpected. I don't like giving my credit card number to anyone. I don't trust them beca ... " More

By a verified traveler on Thu 11 May 2017

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Hotel Description

A family-friendly stay in Myrtle Beach awaits you at Sandcastle Oceanfront Resort at the Pavilion. Within steps you'll find Anderson Park and Chapin Memorial Park within a 10-minute stroll. Highlights at this beachfront resort include an outdoor swimming pool, an indoor swimming pool, and free self parking.

TVs with cable channels are featured in all 241 individually decorated rooms, and you can enjoy free WiFi, balconies, and coffee/tea makers. In-room dining is easy with amenities like refrigerators and microwaves. Additionally, free local calls, safes, and free toiletries are available.

At the resort's own poolside bar or bar/lounge, you can enjoy a drink. Spend the day at the beach and enjoy the onsite lazy river, spa tub, and kids' swimming pool. Other amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. There's also the convenience of free parking nearby.

With a stay at this Myrtle Beach resort, you'll be 2.9 km (1.8 mi) from Broadway at the Beach.

Sandcastle Oceanfront Resort at the Pavilion ratings based on 64 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0
2 out of 5

Ocean view - not really

Pros: Comfortable beds and nice location
Cons: Sound insulation, proper size towels, don't advertise ocean view for this room
Location: Many restaurants and Boardwalk, gift shops
Ocean view room, if our stand on your tiptoes on the balcony when the wind blows the leaves on the tree so you can see. Too much noise walls not insulated against sounds No bath mat, ice bucket, no cups Second night - no bath towels only hand towels, but we got a bath mat. Lazy river not enough water jet pressure

Posted by , from indiana on Jun 22, 2017

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2 out of 5
Didn't get room service 3 out of the 5 days we were there. Fire alarm put us on the street late one night. No apologies no explanation. The pool and facilities are not big enough for the amount of guests. Would not stay there again

Posted by on Jun 18, 2017

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1 out of 5

Will never stay here again.

Pros: Nothing.
Cons: Fire the guy at the front desk, and give me a refund.
Location: Stay at any hotel but this one.
I own a skateboard shop in Charleston, SC that has a skate team. We frequently travel for different events and projects we have going on. We stopped in Myrtle Beach for the night, and I got a room at the Sandcastle like I always do. This was probably my 20th time or so staying at this hotel. We checked in pretty late, around 3am, and went straight to the room to sleep. 10 minutes after being in the room, I get a phone call to come down to the front desk where I am told that I can't have the guys on the skate team stay there because they are minors. I proceeded to talk to the guy at the front desk for the next 20 minutes explaining what we do, and that we had no where else to go. He refused to listen, threatening to call the cops if I did not get the "kids" out of there. (They were all 15-18 year olds). I agreed that we would leave, and asked to be refunded for the room. He said that I would not be refunded, and there was no way around it. He then said comments that were very unnecessary like that "I might as well have 7 year old little boys up there", with pedophile references. I was forced to leave the hotel, and scramble at 4:30 am to go find a room for the guys to stay at. I will never stay here again, and will do my best to spread the word on how terrible this experience was.

Posted by , from Charleston, SC on May 17, 2017

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4 out of 5

The hotel was good

My experience was good except for the damage deposit that was unexpected. I don't like giving my credit card number to anyone. I don't trust them because the room wasn't perfect when I got there and they refused to give me a receipt when I checked out ? They said I would receive my receipt from Amazon but the problem is I used Travelocity not Amazon.??

Posted by , from tenn on May 11, 2017

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4 out of 5

It was nice

I loved it. It was my bday weekend and i had a blast

Posted by on Nov 14, 2016

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1 out of 5

Avoid this hotel

Pros: Nice view of ocean with ocean front room
Cons: Everything!! In bad need of repair.
Location: Pretty good location except for parking
Rooms are in terrible shape, bathroom faucet not even attached, lamp shades rusted, and AC drained INSIDE the room. Worst of all, parking is two blocks over.

Posted by on Oct 13, 2016

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2 out of 5

This Hotel COULD be wonderful 2 stay at.

Pros: The very Nice (Black) housekeeper Lady who tried to make our Vacation it's best since we were stuck with that awful room situation.
Cons: CARPET overhaul as the carpet stinks seriously. Correct your advertisement with honesty about 1st & 2nd fl Ocean view blocking &update Travelocity.
Location: The Hotel is in a good location to restaurants & a nice walk to Piggley Wiggley grocery store.
1. Rm truly needs a carpet change seriously. 2. False advertisement concerning being on the Ocean front. If you end up on the 1st or 2nd floor from the middle to the right hand side of their middle(main) bldg., YOU WILL NOT be able to view the Ocean at all due to a TIKI Bar that completely blocks your view & to make matters worst that it opens late evenings & is open until around 2a or 3a & they ALL are loud & drunk so you will NOT get any sleep nor your kids stay sleep; HENCE: these are something's you are NOT told at booking NOR is it written to read for yourself to make other picks/decisions for yourself & or family. Lastly the Mgmt. after talking to them put all blame on Travelocity & NOT themselves who hired Travelocity.

Posted by , from Annapolis, Md on Sep 21, 2016

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3 out of 5
Pros: my 7 yr old niece loved the lazy river pool,i got some good excersis chasing her in it.
Cons: had to ask for clean sheets,they had not been changed only bead made.also there was a smell in the room
Location: plenty to do near by
had hard time finding it,ended up in north myrtle beach and hotel was in myrtle beach,tight parking

Posted by , from nc on Jun 22, 2016

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1 out of 5

Here is the TRUTH.

Pros: none .... million zero
I drove a long way just to make it to myrtle beach. when I get to the hotel this was the worst hotel ever. the staff are rude. I had to park 2 streets away. THE ROOM ITS VERY DIRTY AND MOLDY. Bed was not comfortable at all. No hair dryer .This is a place no one with kids should stay and it was a waste of money so I don't consider this hotel to no one.

Posted by on Apr 26, 2016

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5 out of 5

Nice hotel close to beach and strip

Its was perfect . nice view , staff was friendly. It was really close to the beach

Posted by , from kentucky on Apr 13, 2016

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About the Sandcastle Oceanfront Resort at the Pavilion

Location 1802 N Ocean Blvd, Myrtle Beach, SC 29577-3218

Property Features

Sandcastle Oceanfront Resort at the Pavilion offers its guests an indoor pool, an outdoor pool, a lazy river, and a spa tub. There's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. The family-friendly Sandcastle Oceanfront Resort at the Pavilion also features a children's pool, a picnic area, and coffee/tea in a common area. Free self parking is available. This Myrtle Beach resort is smoke free.

  • 241 guestrooms or units
  • 9 levels
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Children's pool
  • Lazy river
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , Free parking nearby


  • Airport: Myrtle Beach, SC (MYR) (6 km / 3.8 mi)
  • Parking: Free self parking

Room Amenities

Sandcastle Oceanfront Resort at the Pavilion offers 241 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Private balcony
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Nearby Activities

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a lazy river. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Parasailing nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies


  • Check-in time starts at 4 PM
  • Minimum check-in age is 25


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

This property's policy is to accept bookings only from non-local guests. Local guests will not be allowed to check in. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • No rollaway/extra beds available


Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 19.95 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Sandcastle Oceanfront
  • Sandcastle Oceanfront Pavilion
  • Sandcastle Oceanfront Pavilion Myrtle Beach
  • Sandcastle Oceanfront Resort
  • Sandcastle Oceanfront Resort Pavilion
  • Sandcastle Oceanfront Resort Pavilion Myrtle Beach
  • Sandcastle Pavilion

You should know

  • Registered guests are the only ones allowed to be in guestrooms.