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Sandcastle Oceanfront Resort at the Pavilion

2.5-star property
1802 N Ocean Blvd, Myrtle Beach, SC 1-855-201-7819
2.8 out of 5
See all 30 travelocity Reviews

"My room 103 was on the ground floor facing the pool. Loud music & most of the customers with their children, families & friends were Screaming & talki ... " More

By a verified traveler on Sat 26 Sep 2020

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Hotel Description

Beachfront resort near Myrtle Beach Boardwalk

On the beach

Your stay at this Myrtle Beach resort places you within a 10-minute walk of Myrtle Beach Boardwalk and SkyWheel Myrtle Beach. Broadway at the Beach and Ripley's Aquarium are also within 2 miles (3 km).

Family-friendly fun

This resort features a bar/lounge, a poolside bar, and an outdoor pool. There's fun for all ages with a lazy river and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy the indoor pool and perks like free self parking and free WiFi.

Free WiFi, balconies

The 241 individually decorated guestrooms offer free WiFi and balconies. Other amenities include microwaves, coffee/tea makers, and TVs with cable channels.

Standard Room, 2 Queen Beds, Partial Sea View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$59* Per night/room Jan 3 - Jan 4

Suite, 2 Queen Beds, Oceanfront

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Oceanfront

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Partial Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Sandcastle Oceanfront Resort at the Pavilion ratings based on 30 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Sandcastle Oceanfront Resort at the Pavilion

Everyone (10) Couples (7) Family (10)
1 out of 5
Loved the lazy river and out door pool. One of the hot tubs was cold no sign to tell you that. NOT handicapped friendly at all. No hot water to shower that was a roll in for my husband to use via wheel chair room too small for him to maneuver his wheel chair in room. Couldn’t get out to balcony. This is a RUN DOWN hotel

Posted by on Oct 18, 2021

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2 out of 5
Dirty and old

Posted by on Sep 28, 2021

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2 out of 5
There were rats everywhere

Posted by on Aug 6, 2021

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1 out of 5
Location is the only thing that was good, right on the beach, walk a few blocks to the sky wheel area and restaurants. That's where it ends. Dirty carpets especially in hallways roach in lobby, flooding in stairwell, very slow elevator, very low pressure shower, tooth flosser on balcony, at least beds were clean and comfy (minus a couple cigarette burns on comforter). Trash bags and dirty laundry bags were always seen in hallways.

Posted by on Aug 6, 2021

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1 out of 5
This hotel was a dirty joke, and not the funny kind. The photos on line are extremely misleading. While the room was adequate for our family of 5 with a nice view and easy beach access, the property was FILTHY. The grounds were littered with trash as was the pool deck. The pool loungers were old, sagging, torn, and dirty. Kids were eating chips in the lazy river and trash was blowing into the water. A boy peed on the pool deck and no one seemed to notice or care. Despite the no smoking signs, the entrance to our building, the elevator, and our balcony consistently smelled like weed. This hotel was also the only one that did not set out its beach chairs and umbrellas each day. We will never stay here again.

Posted by on Jul 11, 2021

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1 out of 5
The best in say about the is the fabulous Ocean View. I was going to spend some time at the polo, as I closer I saw it had a green tint to it- algae, yuck! I walked trough the pools and to the beach. The beach was great.

Posted by on Jul 11, 2021

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1 out of 5
Hotel was horrible, very different from the pictures. Not very clean. Very in happy with this booking.

Posted by on Jun 21, 2021

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2 out of 5

Posted by on Apr 14, 2021

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Comment from Hotel Management

Apr 26, 2021 by GM

Thank you for your feedback.

3 out of 5
My room 103 was on the ground floor facing the pool. Loud music & most of the customers with their children, families & friends were Screaming & talking Loud till 11PM. Wish pool & music was ended @9 PM. Room phone did not work.

Posted by on Sep 26, 2020

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Comment from Hotel Management

Oct 19, 2020 by Sandcastle

Were sorry to hear your experience at the property was the best. We hope you will try us again in the future. Stay safe and healthy.

2 out of 5
The line to check in was at least 7 families in front of me then the printer wasn’t working and the clerk was unable to find the family’s reservation in front of me

Posted by , from Chesapeake, va on Sep 8, 2020

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Comment from Hotel Management

Oct 19, 2020 by Sandcastle

Sorry, we however do have issues that come up. We hope this doesn't stop you from trying us again in the future. Stay safe and healthy.

About the Sandcastle Oceanfront Resort at the Pavilion

Location 1802 N Ocean Blvd, Myrtle Beach, SC 29577-3218

Property Features

Sandcastle Oceanfront Resort at the Pavilion offers its guests a children's pool, an indoor pool, a lazy river, and an outdoor pool. There's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Public spaces have free WiFi. A spa tub, a terrace, and tour/ticket assistance are also featured at the family-friendly Sandcastle Oceanfront Resort at the Pavilion. Self parking is free. This Myrtle Beach resort is smoke free.

  • 241 guestrooms or units
  • 9 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Lazy river
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Sandcastle Oceanfront Resort at the Pavilion offers 241 accommodations with safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Myrtle Beach resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

  • Private balcony
  • Television
  • Cable channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Local calls (free)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Nearby Activities

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a lazy river.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Parasailing nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 25

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not provide housekeeping.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 18.65 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Sandcastle Oceanfront
  • Sandcastle Oceanfront Pavilion
  • Sandcastle Oceanfront Pavilion Myrtle Beach
  • Sandcastle Oceanfront Resort
  • Sandcastle Oceanfront Resort Pavilion
  • Sandcastle Oceanfront Resort Pavilion Myrtle Beach
  • Sandcastle Pavilion
  • Sandcastle Oceanfront Resort At The Pavilion Hotel Myrtle Beach
  • Sandcastle Oceanfront Myrtle Beach
  • Sandcastle Oceanfront Hotel Myrtle Beach
  • dcastle Oceanfront Pavilion
  • Sandcastle Oceanfront Resort at the Pavilion Resort
  • Sandcastle Oceanfront Resort at the Pavilion Myrtle Beach
  • Sandcastle Oceanfront Resort at the Pavilion Resort Myrtle Beach

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.