voco The Shelby - Myrtle Beach by IHG

3.0 star property
3-star beachfront hotel near Myrtle Beach Boardwalk

Choose dates to view prices

Photo gallery for voco The Shelby - Myrtle Beach by IHG

Desk, laptop workspace, cribs (free), WiFi (free)
Meeting facility
A hotel pool area with lounge chairs, umbrellas, and a large building in the background.
A beachfront hotel with multiple floors, balconies, and a sandy beach area with palm trees.
A coastal cityscape with a wide sandy beach, high-rise buildings, and a pier extending into the ocean.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1802 N Ocean Blvd, Myrtle Beach, SC, 29577-3218
  • Place, Myrtle Beach Beaches
    ‪1 min walk‬
  • Place, Myrtle Beach Boardwalk
    ‪4 min walk‬
  • Place, SkyWheel Myrtle Beach
    ‪9 min walk‬
  • Airport, Myrtle Beach, SC (MYR-Myrtle Beach Intl.)
    ‪10 min drive‬

Room options

Suite, Multiple Beds, Oceanfront

8.2 out of 10
Very good
(13 reviews)
  • Ocean view
  • 525 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Oceanfront

8.4 out of 10
Very good
(20 reviews)
  • Ocean view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Standard Room, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(13 reviews)
  • Ocean view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed with Sofa bed, Oceanfront

9.8 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Premium Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Roll-in Shower, Oceanfront (Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Roll-in Shower, Oceanfront (Mobility)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Accessible Bathtub, Oceanfront (Mobility)

  • Ocean view
  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible Bathtub, Oceanfront (Mobility)

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed with Sofa bed, Oceanfront

8.0 out of 10
Very good
(5 reviews)
  • Ocean view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Suite, Multiple Beds

  • 525 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Myrtle Beach

On the beach.Your stay at this Myrtle Beach hotel places you within a 10-minute walk of Myrtle Beach Boardwalk and SkyWheel Myrtle Beach. Ripley's Believe It or Not and Broadway at the Beach are also within 2 miles (3 km).

What's nearby

  • Myrtle Beach Beaches - 1 min walk - 0.0 miles
  • Myrtle Beach Boardwalk - 4 min walk - 0.3 miles
  • SkyWheel Myrtle Beach - 9 min walk - 0.5 miles
  • Ripley's Believe It or Not - 12 min walk - 0.7 miles
  • Broadway at the Beach - 5 min drive - 1.4 miles

Getting around

  • Myrtle Beach Intl. Airport (MYR) - 16 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Cook-Out - ‬3 min walk
  • ‪Beach House Bar & Grill - ‬7 min walk
  • ‪Riptydz Oceanfront Grill And Rooftop Bar - ‬8 min walk
  • ‪Starbucks - ‬11 min walk

About this property

voco The Shelby - Myrtle Beach by IHG

3-star beachfront hotel near Myrtle Beach Boardwalk
There's a restaurant on site. You can enjoy a drink at the pool bar. WiFi is free in public spaces. Event space at this hotel measures 1350 square feet (125 square meters) and includes conference space. An outdoor pool, a vending machine, and an elevator are also featured at the business-friendly voco The Shelby - Myrtle Beach by IHG. Self parking is free.

This 3-star Myrtle Beach hotel is smoke free.

  • 241 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 1350 sq ft of conference space
  • 125 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue
Voco The Shelby - Myrtle Beach by IHG offers 241 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

This Myrtle Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:30 AM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Mini-fridge
  • Oven

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.25 per accommodation, per night
The resort fee includes:
  • In-room bottled water
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sandcastle Oceanfront
Sandcastle Oceanfront Pavilion
Sandcastle Oceanfront Pavilion Myrtle Beach
Sandcastle Oceanfront Resort
Sandcastle Oceanfront Resort Pavilion
Sandcastle Oceanfront Resort Pavilion Myrtle Beach
Sandcastle Pavilion
Sandcastle Oceanfront Resort At The Pavilion Hotel Myrtle Beach
Sandcastle Oceanfront Myrtle Beach
Sandcastle Oceanfront Hotel Myrtle Beach
dcastle Oceanfront Pavilion
Voco The Shelby Myrtle By Ihg
voco The Shelby Myrtle Beach an IHG Hotel
voco The Shelby - Myrtle Beach by IHG Hotel
Sandcastle Oceanfront Resort at the Pavilion
voco The Shelby - Myrtle Beach by IHG Myrtle Beach
voco The Shelby - Myrtle Beach by IHG Hotel Myrtle Beach

Frequently asked questions

How close is voco The Shelby - Myrtle Beach by IHG to the airport?

Voco The Shelby - Myrtle Beach by IHG is 4.5 mi (16-min drive) away from the Myrtle Beach Intl. Airport (MYR) airport, the closest popular airport to the property.

How much does it cost to stay at voco The Shelby - Myrtle Beach by IHG?

As of Jul 23, 2026, prices found for a 1-night stay for 2 adults at voco The Shelby - Myrtle Beach by IHG on Aug 23, 2026 start from $145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does voco The Shelby - Myrtle Beach by IHG have an airport shuttle?

Airport shuttle services are not available at voco The Shelby - Myrtle Beach by IHG.

How close is voco The Shelby - Myrtle Beach by IHG to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does voco The Shelby - Myrtle Beach by IHG offer free breakfast?

Free breakfast isn’t offered at voco The Shelby - Myrtle Beach by IHG, but full breakfast is offered for a fee of between USD 10 and 20 for adults, USD 10 and 20 for children. It's available every day from 6:30 AM to 11:30 AM.

Is there a casino at voco The Shelby - Myrtle Beach by IHG?

No, there is no casino at this hotel.

What time is check-in at voco The Shelby - Myrtle Beach by IHG?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at voco The Shelby - Myrtle Beach by IHG?

This hotel offers free self parking.

Does voco The Shelby - Myrtle Beach by IHG have a pool?

Voco The Shelby - Myrtle Beach by IHG features an outdoor pool.

Does voco The Shelby - Myrtle Beach by IHG have a restaurant?

Voco The Shelby - Myrtle Beach by IHG is home to The Palm & Pebble, which features American cuisine.

Does voco The Shelby - Myrtle Beach by IHG have a spa?

There are no spa services available at this hotel.

How close is voco The Shelby - Myrtle Beach by IHG to downtown Myrtle Beach?

Voco The Shelby - Myrtle Beach by IHG is 0.5 mi away from Myrtle Beach.

voco The Shelby - Myrtle Beach by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 265 out of 430 reviews
Rating 8 - Good. 85 out of 430 reviews
Rating 6 - Okay. 42 out of 430 reviews
Rating 4 - Poor. 16 out of 430 reviews
Rating 2 - Terrible. 22 out of 430 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't usually write reviews. However, we were very pleased with our stay. The property was very clean and in great condition. Its location on the beach was perfect. The staff was very friendly and attentive. The pool deck had great furniture with an ocean view. We'll definitely visit again.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service
yes
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Eliza

Disliked: Cleanliness, staff & service, property conditions & facilities
My credit card got stolen by housekeeping/room service. Rooms were dirty and covered in pet fur. I wore new socks and within minutes they were completely ruined by the floors. The WiFi wasn’t given to us/poor internet service. Housekeeping took forever to restock our room with towels and/or toilet paper when we called down to the front lobby. The lazy river had a green tint and there was bird droppings in the main pool. I’m never returning to this facility again.
Stayed 6 nights in Apr 2026
Verified

8/10 Good

Tarin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
**Being this is a resort, breakfast should be included. I loved our room on the most upper floor looking at the ocean. It was a peaceful stay for the week. We were able to take naps midday with the balcony door open. Slept all night with the door open too. It was wonderful. The staff are great! I was concerned because when I’d call before my trip, no one would answer the phone. Brittany checked ya in and I had a request for an upper room with a walk in shower. Brittany came through! I appreciate the effort. It was cold when we came but saw many people using the pool and we watched the pool guy take care of it in the mornings. One elevator during check-in and check-out could get tricky but we learned when to come and go. All the staff were wonderful. We declined housekeeping because we had dogs and didn’t want them to bark if we happened to be there when the knock came. we made sure to collect all of our trash for them collectively in one bag and gathered the bedding and towels for them. We wanted to be no trouble for anyone. Our dogs were perfect and comfortable there. Plenty of other animals and all were well behaved. All hotels should allow our pets like this one does. Responsible owners bring well behaved pets. We don’t get down south often but we’ll be back there if we end up in Myrtle again. Thank you everyone!!!
Stayed 6 nights in Apr 2026
Verified

8/10 Good

Michal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a well maintained clean hotel. Thank you to the breakfast crew.
Stayed 5 nights in Mar 2026
Verified

6/10 Okay

Romina

Liked: Cleanliness, property conditions & facilities
The hotel is clean and looks like its been updated while maintaining a bit of the art deco vibe- very cute. The rooms are decent size as well. However, here are some of the things I did not enjoy over paying for. I paid for ocean view room and was placed on the first floor with a pool view (you couldn't see the ocean with all the pool items in the way). I also paid for the breakfast package it was about $114 for two of us for 2 days. When we arrived at check in they forgot to give us the breakfast voucher- which has the audacity to say "complimentary breakfast for two" which its not since I paid, then the voucher also states it is up to hotel staff discretion if they allow you to pick from the buffet or an entree from the menu - fine. First day, we were given the buffet which was 1) eggs 2) pork sausage 3) turkey sausage 4) potatoes 5) oatmeal or 6) banana/ apples. While it was a basic buffet it was NOT $25 worth, the options were super limited, the breakfast was 30 min late to be ready. Day two we choose the menu entree and again, very basic. Just not worth the price. The marketplace in the lobby was BARE the whole time and they never refilled it.
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service, amenities
The room was okay( an old hotel but updated); furnitures were updated but we were disappointed to find out that there was no microwave or cookware/ oven /utensils in the room as detailed online per our room Choice. Had kids and had to go all the way to the busy reception( a different tower) to get their food heated each time. The hallways were dirty and smell badly of “weed”. Reception didn’t answer calls too. Also instead of checking in at 4pm, we checked in around 7pm because room was not ready. Staying there was very unpleasant. Thankfully the representative from hotels.com did an excellent job finding us another hotel though it took couple hours. I will never recommend this hotel to anyone, staff seem unprofessional and everything looks disorganized. We regretted booking this hotel; it’s the worst experience ever in my life with regards to hotel accommodation.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Keichelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time back. This time we brought the kids. They had a great time. The property is wonderful and the staff are friendly overall. The only downside is there aren't many amenities/extras like a microwave or free breakfast or beach cabanas for rent. They should also open the bar at the pool area. They should invest in ice machines in each building as well because its very inconvenient to get ice in only 1 of the 3. When we stayed last time it was just adults so it wasn't as bad but with kids it gets inconvenient. We had a few other minor hiccups like fridge not working properly and no towels at check-in but overall a good stay.
Stayed 4 nights in Apr 2026
Verified

4/10 Poor

Carsten

Liked: Amenities
Disliked: Cleanliness
Late check-in requirement at 4:00 pm, but room still not ready even though the hotel seemed relatively empty. Room cleaning was clearly rushed as towels were on the bed and the toilet was not cleaned. Check out was at 11:00 am but house cleaning was banging on the door at 9:30 am. Kinda annoying.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Farhan Ali

Disliked: Staff & service, amenities, property conditions & facilities
Really underwhelming room. Service isn’t great. Staff is not great. Didn’t really get what you pay for. Not worth.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Love

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location, although it’s further than 4 min walk to the boardwalk. This place is cute, clean and updated. I’ll definitely consider staying here again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jeff D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a beautiful location Staff where friendly and welcoming Breakfast was also 5star.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the beach. Breakfast and breakfast service was very
Stayed 4 nights in Apr 2026
Verified

2/10 Terrible

Breaysha

Disliked: Cleanliness, staff & service, amenities
This property will adjust
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Joshua

Liked: Cleanliness, staff & service
The hotel itself is somewhat dated but it was clean. Parking is across the street, typical for an oceanside hotel. There are multiple buildings as well. Only real issue was check-in. With a checkout time of 11, or room was still not ready at 4:30 when we tried to check-in. Pool atlrea and Tiki Bar were nice and the beach is right there.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Britney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t eat the breakfast we went out but everything at this hotel was wonderful no complaints but air in our room wasn’t working but if we kept the door open the air in living room came in there and it was fine
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities
Billie Jean, Abby and Britney at the front were all wonderful and a pleasure to chat with. When we arrived, there was a long line and even though some people had zero patience, Brittney kept her cool and was still professional and warm. All the housekeeping staff were also lovely to connect with and always had smiles on their faces. The company has done a great job rebranding the hotel (I always stayed at the former Sandcastle before it was bought out) and the location is the one of the best. The staff at the on site restaurant were also friendly and welcoming. I also loved the stainless steel water bottles they provided instead of plastic. :) However, I do have a few suggestions. We only received 2 bath towels and definitely needed more. There was a large piece of wood in the bathroom that covered the sink pipes under the actual sink and it unfortunately fell on my child’s foot because it wasn’t fully screwed in. Coffee down in the lobby wasn’t made until later in the morning and it would have been nice to have it a bit earlier. Overall, it was a great stay for me and my 2 children!
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Ashley

Disliked: Staff & service, amenities
Nice view, clean room….breakfast was horrible. Had the same food on the buffet from Tues-Saturday eggs, breakfast potatoes, and sausage. Housekeeping didn’t not come daily. Had to ask for toilet paper multiple times No microwave in room.
Stayed 4 nights in Apr 2026
Verified

2/10 Terrible

Mark

Disliked: Staff & service, amenities, property conditions & facilities
Our 2 day stay was a disaster from the beginning. We arrived at 4:30 for a 4pm check in and there was line of people out of the door trying to check in. We left and came back at 7pm and I spoke to another guest who said they arrived at 4pm and got checked in at 5:30pm We stayed in the north tower of the hotel and the hallways and elevator smelled of marijuana. (explain that smell to your kids). We left for dinner and came back at 11pm to go to bed to find that the AC was not working. It was too late to call for maintenance so we just went to sleep and had to sleep with the balcony door open. The overall experience was so poor that elected to check out the following morning and drive home to NJ. We complained at check out and asked if they would give us a partial refund. They told us to contact Expedia. Expedia contacted the hotel and the hotel refused to provide a partial refund. The hotel also double charged our credit card for sundries bought in the store. They have not replied to my email request for a refund (3 days). I would call but the front desk proved to be totally incompetent every time we went there so would be no point. Would not go back and would not recommend to anyone.
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Kimberly

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast was the same exact thing for the entire trip. No variety. Not once was our bed made in 5 days, we even put the card out every day for 3 days until we finally got some fresh towels and the dirty ones picked up. The tiki bar by the pool was only open for half an hour on our first day there. We also had a 4 hour wait for our room after we were up at 3am and took 2 flights to get there. Won’t be going back.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Great balcony view and chairs. Loved the roomy suite and the comfortable beds.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Kileen

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was courteous and friendly, however, there was not enough staff to accommodate all the guests or to clean and prepare the rooms. Long lines for check-in and only one elevator In The building.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic view of the beach and pool. Our room was super clean and was cleaned well during our stay. The hotel was full and pet friendly, but we never heard another family or pet when in our room and the quiet was a nice surprise. Staff was ALWAYS friendly and helpful. They held the elevator, asked about our stay and over all very warm. My only feedback was that the hot breakfast buffet was inconsistent. Dishes prepared really well one day and almost burnt the next. Sometimes there was yogurt or grits and other days they were not out. The hit or miss aspects of breakfast made it nothing great. Overall would highly recommend for a beach getaway. Great location, clean rooms, friendly staff and beautiful oceanfront view!
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Grant

Disliked: Amenities
Balcony was dirty.
Stayed 2 nights in Apr 2026