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4.6 out of 5

"Wonderful stay! Only complaint is that we received no housekeeping service. " More

By a verified traveler on Mon 22 Mar 2021

Hotel Description

Hotel near Boone Hall Plantation and Gardens in Mount Pleasant

In Mount Pleasant

Within 3 miles (5 km) of this Mount Pleasant hotel, you'll find Boone Hall Plantation and Gardens and Mount Pleasant Towne Centre. Patriots Point and USS Yorktown are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

In addition to LCD TVs with satellite channels, the 124 guestrooms offer free WiFi and refrigerators. Other amenities include free newspapers, hair dryers, and safes.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$110* Per night/room Aug 22 - Aug 23

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tru by Hilton Mt Pleasant Charleston ratings based on 16 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Tru by Hilton Mt Pleasant Charleston

Everyone (6) Couples (4) Family (6)
5 out of 5

Posted by on May 3, 2021

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Comment from Hotel Management

May 15, 2021 by Dexter T, Guest Relations Manager

Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you and we look forward to seeing you again soon.

5 out of 5
Wonderful stay! Only complaint is that we received no housekeeping service.

Posted by on Mar 22, 2021

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Comment from Hotel Management

Mar 25, 2021 by Dexter T, Guest Relations Manager

Thank you for your 5 star review. We are delighted that you had a wonderful stay. Currently our housekeeping stay over service is suspended due to COVID. We hope it wasn't too much of an inconvenience. Please visit us again soon.

5 out of 5
Clean. Rooms are small. But reasonably priced. Staff was nice. Free breakfast was a bonus.

Posted by , from Columbia on Aug 17, 2020

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Comment from Hotel Management

Aug 17, 2020 by Dexter T, Guest Relations Manager

Thank you for your perfect review of our hotel. We appreciate your kind words about our clean environment, friendly team, hot breakfast, and great value. Please visit us again soon.

5 out of 5

Posted by on Mar 11, 2020

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Comment from Hotel Management

Mar 11, 2020 by Management Team

It was a pleasure having you as our guest at Tru by Hilton Mt Pleasant Charleston. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Tru by Hilton Mt Pleasant Charleston Management Team

2 out of 5
Earth friendly and modern. Comfortable and clean. Breakfast workers are lazy. Sleeping at tables. Food not that great. The worst was, the walls are so thin you can hear them next door unrolling the tiolet paper. Can hear them snore. We asked to move rooms, only to have them put someone next door again. Talked til 1am :( I would never come back.

Posted by on Jan 16, 2020

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4 out of 5
They did not clean our room on the first day which was a little disappointing. They gave us a snack and added some points. Otherwise it was convenient.

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 13, 2020 by Danielle

Thank you for your review. Unless the "Do Not Disturb" sign has been placed on the door, we do provide daily housekeeping services at Tru by Hilton. We sincerely apologize for the miscommunication that occurred on this particular visit and we appreciate you letting us know so that we can be better prepared in the future! We are grateful for your business and hope you will choose to visit again so that we can provide the five star experience that you and all of our guests deserve. Sincerely, Tru by Hilton Mt Pleasant Management Team

5 out of 5
All aspects was outstanding . Lobby, rooms, breakfast.

Posted by on Dec 10, 2019

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Comment from Hotel Management

Dec 21, 2019 by Danielle

Thank you for the compliments! It is wonderful to hear that you enjoyed all aspects of your stay. We are grateful for your business and hope to see you again soon! Sincerely, Tru by Hilton Mt Pleasant Management Team

4 out of 5
Prompt and pleasing service when we walked in. Rooms are small but clean. Very good stay for the price.

Posted by on Dec 4, 2019

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Comment from Hotel Management

Dec 7, 2019 by Danielle

Thank you for recommending our clean rooms, excellent service and great value to fellow travelers. We hope you will join us again in the future! Sincerely, Tru by Hilton Mt Pleasant Management Team

5 out of 5
Friendly staff, clean modern facility very high tech friendly

Posted by on Nov 29, 2019

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Comment from Hotel Management

Dec 7, 2019 by Danielle

Thank you for the compliments! We hope to see you in Mt Pleasant again soon! Sincerely, Tru by Hilton Mt Pleasant Management Team

5 out of 5
No carpet and shower curtain in the room and little details everywhere.

Posted by on Nov 22, 2019

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Comment from Hotel Management

Dec 7, 2019 by Danielle

Thank you for your review. Our goal is to provide a clean, comfortable environment for our guests that provides travelers with everything that they need and nothing that they don't. We hope you enjoyed this concept and that you will choose to visit again in the future! Sincerely, Tru by Hilton Mt Pleasant Management Team

About the Tru by Hilton Mt Pleasant Charleston

Location 1651 Midtown Avenue, Mount Pleasant, SC 29464

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

Tru by Hilton Mt Pleasant Charleston offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. The business-friendly Tru by Hilton Mt Pleasant Charleston also features a terrace, coffee/tea in a common area, and laundry facilities. Free self parking is available. This Mount Pleasant hotel is smoke free.

  • 124 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Tru by Hilton Mt Pleasant Charleston offers 124 accommodations with safes and complimentary newspapers. 50-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Mount Pleasant hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Tru Hilton Mt Pleasant Charleston Hotel
  • Tru Hilton Hotel
  • Tru Hilton Mt Pleasant Charleston
  • Tru Hilton
  • Hotel Tru by Hilton Mt Pleasant Charleston Mount Pleasant
  • Mount Pleasant Tru by Hilton Mt Pleasant Charleston Hotel
  • Hotel Tru by Hilton Mt Pleasant Charleston
  • Tru by Hilton Mt Pleasant Charleston Mount Pleasant
  • Tru by Hilton Mt Pleasant Charleston Hotel
  • Tru by Hilton Mt Pleasant Charleston Mount Pleasant
  • Tru by Hilton Mt Pleasant Charleston Hotel Mount Pleasant

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.