4/10 Poor
AmyAnn
Traveled with family
Apr 22, 2025
The condo itself wasn’t too bad. Conveniently located by beach. However, the lack of info and the inconsistent info we received was really, really obnoxious. We check in at the main office—easy peasy. But then they say we have to get parking passes at the actual resort. So then we spend 30 minutes in line to get parking passes. No map or information about where the parking is, we wander around trying to figure out where to go. Then we try to find our condo. Good luck considering the common areas are getting remodeled and only like 1 elevator is working with again a long line. We wandered around again for an hour trying to find our place…pretty annoying considering we had been traveling since 3 that morning. Again, an inclusive map would be very helpful!! We finally found a back stairs through the laundry facility area. Our condo was close to an elevator, which never worked the entire week! I would have thought there would have been a map on the app or something but not that I could find. There was absolutely no actually helpful information in the online guide. On our way to try
AmyAnn
Stayed 7 nights in Apr 2025