Holiday Inn Grand Rapids Downtown by IHG

3.0 star property
3-star hotel in John Ball Park

Choose dates to view prices

Photo gallery for Holiday Inn Grand Rapids Downtown by IHG

Indoor pool
Property amenity
Exterior
Standard Room, 1 Queen Bed, Accessible (Communications) | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
310 Pearl Street NW, Grand Rapids, MI, 49504
  • Place, Public Museum of Grand Rapids
    ‪1 min walk‬
  • Place, Grand Valley State University - Pew Campus
    ‪2 min walk‬
  • Place, Gerald R. Ford Museum
    ‪3 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪15 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(14 reviews)
  • 286 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(6 reviews)
  • 286 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(79 reviews)
  • 286 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • 286 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Mid Floor)

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 286 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(18 reviews)
  • City view
  • 286 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 435 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 282 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 286 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 282 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 435 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(4 reviews)
  • 286 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 435 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Grand Rapids

John Ball Park stay.With a stay at this John Ball Park hotel, you'll be steps from Public Museum of Grand Rapids and Van Andel Museum Center. Grand Valley State University - Pew Campus and Gerald R. Ford Museum are also within half a mile (1 km).

What's nearby

  • Public Museum of Grand Rapids - 1 min walk - 0.0 miles
  • Grand Valley State University - Pew Campus - 2 min walk - 0.1 miles
  • Gerald R. Ford Museum - 3 min walk - 0.2 miles
  • DeVos Performance Hall - 5 min walk - 0.3 miles
  • Van Andel Arena - 8 min walk - 0.5 miles

Getting around

  • Grand Rapids Station - 20 min walk
  • Gerald R. Ford International Airport (GRR) - 20 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Z's Bar & Restaurant - ‬6 min walk
  • ‪The B.O.B. - ‬9 min walk
  • ‪Pind Indian Cuisine - ‬7 min walk
  • ‪Adobe Mexican Kitchen - ‬9 min walk

About this property

Holiday Inn Grand Rapids Downtown by IHG

3-star hotel in John Ball Park
Holiday Inn Grand Rapids Downtown by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 1263 square feet (117 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Grand Rapids Downtown by IHG. A free area shuttle within 2.00 miles is available. Self parking is free.

This 3-star Grand Rapids hotel is smoke free.

  • 175 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 1263 sq ft of conference space
  • 117 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Grand Rapids Downtown by IHG offers 175 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 2 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 8 to 24 for adults and USD 3.89 to 3.89 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Personal motorized watercraft
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch TV with premium cable channels
  • First-run movies
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 120 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 24.00 for adults, and USD 3.89 to 3.89 for children
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Rapids Downtown Holiday Inn
Holiday Inn Grand Rapids Downtown
Holiday Inn Hotel Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown Hotel
Holiday Inn Grand Rapids Downtown Hotel Grand Rapids
Hotel Holiday Inn Grand Rapids Downtown Grand Rapids
Grand Rapids Holiday Inn Grand Rapids Downtown Hotel
Hotel Holiday Inn Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown Grand Rapids
Holiday Inn Hotel
Holiday Inn
Holiday Grand Rapids Downtown

Frequently asked questions

How close is Holiday Inn Grand Rapids Downtown by IHG to the airport?

Holiday Inn Grand Rapids Downtown by IHG is 14.8 mi (20-min drive) away from the Gerald R. Ford International Airport (GRR) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Grand Rapids Downtown by IHG?

As of Feb 12, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Grand Rapids Downtown by IHG on Feb 15, 2026 start from $123.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Grand Rapids Downtown by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Grand Rapids Downtown by IHG.

Does Holiday Inn Grand Rapids Downtown by IHG offer free breakfast?

Free breakfast isn’t offered at Holiday Inn Grand Rapids Downtown by IHG, but cooked-to-order breakfast is offered for a fee of between USD 8.00 and 24.00 for adults, USD 3.89 and 3.89 for children. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 7:00 AM to noon.

Is there a casino at Holiday Inn Grand Rapids Downtown by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Grand Rapids Downtown by IHG?

Check-in begins at 4:00 PM.

Is there free parking at Holiday Inn Grand Rapids Downtown by IHG?

This hotel offers free self parking.

Does Holiday Inn Grand Rapids Downtown by IHG have a pool?

Holiday Inn Grand Rapids Downtown by IHG features an indoor pool. Guests can enjoy pool access from 6 AM to 11 PM.

Does Holiday Inn Grand Rapids Downtown by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Grand Rapids Downtown by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Grand Rapids Downtown by IHG to downtown Grand Rapids?

Holiday Inn Grand Rapids Downtown by IHG is 0.5 mi away from Grand Rapids.

Holiday Inn Grand Rapids Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1004 reviews
Rating 8 - Good. 182 out of 1004 reviews
Rating 6 - Okay. 62 out of 1004 reviews
Rating 4 - Poor. 12 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Allana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service; rooms and common area clean and well maintained. Conveniently located. On-site restaurant and bar is a plus.
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Clean room and staff was great, very helpful with the shuttle and recomedations on food.
Stayed 1 night in Nov 2025

10/10 Excellent

Rachel, Sault Ste Marie

Stayed 2 nights in Nov 2025

6/10 Okay

BILLY

Liked: Cleanliness, staff & service, amenities
Wish I could have logged into Netflix on my room’s tv.
Stayed 1 night in Nov 2025

10/10 Excellent

Sevan

Stayed 1 night in Nov 2025

6/10 Okay

Robin

Liked: Staff & service
Disliked: Amenities
My check in with the front desk staff was amazing. The hot tub was filthy and full of scuzzy foam. We were shouted at in the hot tub because we had cups of water with us. The room was clean, but the vanity and sink are outside of the bathroom, making it difficult for people to have privacy while getting ready. I usually look forward to the continental breakfast at a Holiday Inn, but there wasn’t one due to there being a restaurant. It wasn’t bad, but it certainly wasn’t great.
Stayed 2 nights in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Ate at the in hotel restaurant, food was good. Staff that helped us at check in were very friendly, whoever helped us at check out not so much, maybe keep morning people for morning hours.
Stayed 1 night in Nov 2025

6/10 Okay

Valerie

Stayed 1 night in Nov 2025

10/10 Excellent

Samuel

Stayed 1 night in Nov 2025

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 2 nights in Nov 2025

6/10 Okay

Raymond

Ok
Stayed 1 night in Nov 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities
Awesome front desk staff!!!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Beverly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not eat breakfast but what I had seen sir look beautiful! In the bar was fantastic the bartender was awesome very nice lady she was good courteous kind and on the spot listen to what I said made my drink exactly cuz I want to get very friendly too!
Stayed 1 night in Nov 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities
Room was excellent 👌 no issues
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice we were given meal vouchers for the kids breakfast and dinner at the hotel restaurant! Great food and service and the hotel and room were very clean!
Stayed 1 night in Oct 2025

2/10 Terrible

Barbi

Stayed 2 nights in Oct 2025

10/10 Excellent

Kyle

Traveled with group
Liked: Cleanliness, staff & service, amenities
The hotel was exactly what we needed for an overnight stay in Grand Rapids. The short walk to Van Andel Arena was perfect.
Stayed 1 night in Nov 2025

8/10 Good

Paige

Traveled with group
Liked: Cleanliness, staff & service, amenities
Everything was great. Bathroom just felt very small and cramped.
Stayed 1 night in Nov 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities
I would have given 5 stars because literally everything was fantastic EXCEPT the room was VERY loud. We were right on the highway and i swear it was like a window was open. Also alot of loud banging from the hallways too. Overall thought great staff, easy check in and out, clean room it even smelled good, cozy bed and a convenient snack area for late night snacking.
Stayed 1 night in Nov 2025

10/10 Excellent

valerie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Everything was GREAT! Clean friendly, and efficient! Would highly recommend.
Stayed 1 night in Nov 2025

8/10 Good

Scott

Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property that is affordable compared to other downtown hotels. Older but well maintained. Comfortable room and bed!
Stayed 1 night in Oct 2025

6/10 Okay

Mary, Tatamy

Stayed 2 nights in Oct 2025

10/10 Excellent

Jerry

Stayed 1 night in Oct 2025

10/10 Excellent

Lance

Stayed 2 nights in Oct 2025