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4.3 out of 5

"I enjoyed every minute It was my Birthday weekend they treated me amazing I’m so thankful for the staff and the service was wonderful see you guys nex ... " More

By a verified traveler on Wed 23 May 2018

Hotel Description

4.5-star beachfront hotel near Miami Beach Botanical Garden

On the beach

Your stay at this Mid Beach hotel places you within 2 miles (3 km) of Mount Sinai Medical Center and Miami Beach Convention Center. Fillmore Miami Beach and Lincoln Road Mall are also within 2 miles (3 km).

Luxury amenities

This luxury hotel features a full-service spa, 2 outdoor pools, and a restaurant. Relax with beach cabanas, sun loungers, and beach umbrellas. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Free WiFi, flat-screen TVs

The 363 individually decorated guestrooms offer free WiFi and 24-hour room service. Other amenities include minibars, premium bedding, and flat-screen TVs with digital channels.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$119* Per night/room Oct 27 - Oct 28

Room (1 King Bed or 1 Queen Bed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Balcony, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Confidante - in the Unbound Collection by Hyatt ratings based on 26 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Confidante - in the Unbound Collection by Hyatt

Everyone (22) Couples (2) Family (3)
2 out of 5
It has easy access to the beach. Rooms are too small, parking is valet only $45 per day, probably true for most hotels on Miami beach, but something to keep in mind. Also they have the entrance at a difficult spot with very small front area, going in and out is tricky. Guests are too loud, either partying or fighting late into night. Rest of the staff are very good, except for reception, didnt seem like they cared enough, came across as snobbish.

Posted by on Oct 15, 2019

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5 out of 5
I loved my ocean view on the 11th floor!! Can't say enough about it. Alexis, one of the managers was so helpful when she found out it was our 20th wedding Anniversary she put money towards are our room and we got Champagne. Easy access to the beach was an absolute plus!! The only bad thing was selection at the hotel restaurant! I would definitely stay here again and recommend it!!

Posted by on Sep 21, 2019

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5 out of 5

Posted by on Aug 20, 2019

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Comment from Hotel Management

Aug 25, 2019 by Front Office Team

Thank you for your kind review!

5 out of 5
I liked that there was family and adult pools. I also enjoyed the cafe located across the street. The beach was beautiful and the staff was so friendly and helpful. I will definitely go back to stay at the hotel. The shower in our room was amazing!!

Posted by , from Wappingers Falls, NY on Aug 6, 2019

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Comment from Hotel Management

Aug 13, 2019 by Front Office Team

Thank you Alissa for your kind review! We are elated to learn you enjoyed the amenities on property and had an overall good time with us. If your travels bring you back to Miami Beach we hope to have the opportunity to host you again.

4 out of 5

Posted by on May 13, 2019

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Comment from Hotel Management

May 14, 2019 by The Confidante

Hello guest, Thank you for taking a moment out of your day to leave us with your positive score. Until next time! Kindly, The Confidante

5 out of 5

Posted by on May 3, 2019

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Comment from Hotel Management

May 5, 2019 by The Confidante

Hello guest, We love seeing your five-star rating waiting for us! Hurry back! Best, The Confidante

5 out of 5
It was a great stay! Rooms were clean and stylish. The staff was amazing. From the doorman, David, the beach help, Kyle and Juan, and beach server, Christuco everyone took such good care to make sure our stay was perfect. I would definitely go back, and would highly recommend!

Posted by , from New Jersey on Mar 24, 2019

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Comment from Hotel Management

Mar 25, 2019 by The Confidante

Hello jerseygirl, Thank you for joining us in sunny Miami and gifting us with your top score! You can be sure that David, Kyle, Juan and Christuco will learn of your praise! They will be delighted to know they had a hand in showing you what an authentic Hyatt stay looks like! Come back soon, The Confidante

2 out of 5

Posted by on Jan 8, 2019

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Comment from Hotel Management

Jan 8, 2019 by The Confidante

Dear guest, We hope to better impress upon a subsequent visit! Until then, The Confidante

5 out of 5
I enjoyed every minute It was my Birthday weekend they treated me amazing I’m so thankful for the staff and the service was wonderful see you guys next year let do it again K. Orlando

Posted by on May 23, 2018

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5 out of 5
The manager Alberto and the bar tender Michael were amazing!! Thank you for taking care of us!

Posted by , from Denver on Apr 28, 2018

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About the The Confidante - in the Unbound Collection by Hyatt

Location 4041 Collins Ave, Miami Beach, FL 33140

Property Features

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At The Confidante - in the Unbound Collection by Hyatt you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a garden. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Miami Beach hotel.

  • 363 guestrooms or units
  • 12 levels
  • 2 buildings
  • 2 bars or lounges
  • 2600 sq ft of conference space
  • 242 sq m of conference space
  • Built in 1958
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Miami, FL (MIA-Miami Intl.) (17.3 km / 10.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Confidante - in the Unbound Collection by Hyatt offers 363 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Miami Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. In-room massages and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer available
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11:00 AM.

Bird & Bone - Overlooking the pool and garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Cafecito - Onsite coffee shop. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Beach yoga on site
  • Jet skiing nearby
  • Boat tours nearby
  • Fitness classes on site
  • Segway rental/tour nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Water tubing nearby

Spa Services

The Spa at the Confidante has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Sports massage
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 175 per accommodation, per stay (maximum USD 100 per stay)
  • Maximum 1 per room (weight limit: 25 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Parking height restrictions apply
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 39.90 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Beach access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Bicycle storage
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room safe and safe insurance
  • Concierge/valet service
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 38 for adults, USD 10 and USD 25 for children (approximately)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 175 per accommodation, per stay (maximum USD 100 per stay)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Churchill Suites Crown
  • Churchill Suites Crown Condo
  • Churchill Suites Crown Condo Miami Beach
  • Confidante Hotel Miami Beach
  • Thompson Miami Beach Hotel
  • Confidante Hotel
  • Confidante Miami Beach
  • Confidante Unbound Collection Hyatt Hotel Miami Beach
  • Confidante Unbound Collection Hyatt Miami Beach
  • Confidante Unbound Collection Hyatt
  • The Confidante - in the Unbound Collection by Hyatt Hotel
  • The Confidante - in the Unbound Collection by Hyatt Miami Beach

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Miami-Hotels-The-Confidante---in-the-Unbound-Collection-by-Hyatt.h166633-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.