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4.5 out of 5

"Loved our stay in spite of COVID restrictions, which really were minimal. There was construction, so no boardwalk, but totally not the hotel’s fault. ... " More

By a verified traveler on Sun 18 Oct 2020

Hotel Description

4.5-star beachfront hotel near Mount Sinai Medical Center

Beachside getaway

Your stay at this Mid Beach hotel places you within 2 miles (3 km) of Mount Sinai Medical Center and Miami Beach Convention Center. Fillmore Miami Beach and Lincoln Road Mall are also within 2 miles (3 km).

Poolside dining

This luxury hotel features 2 restaurants, 2 outdoor pools, and a fitness center. Traveling on business? Take advantage of the 15 conference rooms, free WiFi in public areas, and valet parking. A poolside bar, a 24-hour front desk, and a coffee shop are also provided.

Free WiFi, flat-screen TVs

The 354 guestrooms boast modern comforts like flat-screen TVs with digital channels, along with free WiFi. Other amenities include room service, premium bedding, and rainfall showerheads.

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Balcony (Miami)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Confidante)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Crown)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Balcony, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Confidante Miami Beach - in the Unbound Collection by Hyatt ratings based on 20 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Confidante Miami Beach - in the Unbound Collection by Hyatt

Everyone (11) Couples (4) Family (5)
5 out of 5
Loved our stay in spite of COVID restrictions, which really were minimal. There was construction, so no boardwalk, but totally not the hotel’s fault. The breakfast was amazing! The pool was were beautiful and the pool area was fully staffed. Access to the beach was great despite construction. Rooms and rest of the hotel were clean and fresh. Housekeeping was suspended due to COVID, but this was fine with us, as we don’t like anyone in our room during our stay. The best thing about this hotel was it’s staff. The service was impeccable. I did not walk within 6 feet of any staff member without them greeting us and inquiring as to our satisfaction. When we did make a request, the staff were gracious, kind and on top of things! My only issue was the large Pina Colada I ordered. It was very good. Not sure it was $27.00 worth of good....I guess this is just how it is in Miami...? There is a convenience store across the street with reasonable prices. We tried public transportation. There is a stop also right across the street that goes down to South Beach. The buses and trolley are free. However, a couple passed us without stopping before we could finally get one. It turns out that there are restrictions on the number of people that can ride, so if they are full, they keep going....

Posted by , from Colorado Springs on Oct 18, 2020

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Comment from Hotel Management

Oct 27, 2020 by Josh C.

Hi Kelley, Wow, what a review! Our team strives to make positive connections with each and every guest. I am so happy that we achieved this with you. Please come visit us again soon!

2 out of 5
When booking our vacation there were a lot of amenities listed that were not actually provided upon arrival. There was no housekeeping, no bikes to tour the area, no outside games, no room service. The comforter was lumpy. You had to take out your own trash and request fresh towels. Had to sleep on the same sheets the entire week. Had to vacuum our own room. Construction in front of the hotel means you have to drive a half mile down the strip before you can turn around to come back to the hotel. Construction on the boardwalk is unattractive and uncomfortable to walk at night. The pool sign advertises the pool closes at 1045 PM they closed the pool nightly at 8. Leaving nothing to do in the evenings. Gym and Spa looked closed. they advertised free water. These so called free bottles were not available at the beach. Nor were they delivered to your room. So i dont know where they were located. No activities at all around the hotel. Im not sure what the resort fee is for. gym and spa looked closed, no outside games, no bikes. there was a pool and towels. not sure that is worth charging resort fees for. The staff was very nice but i would not recommend the hotel. there are much better resorts with better or same pricing down the beach.

Posted by , from Fort worth, TX on Jul 27, 2020

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5 out of 5
The property is on South Beach and is a reconditioned property that has been there for many decades, nostalgic, historic, from the Art Deco era in Miami. The room I had was "Manhattan" small but excellent...big enough. Bathroom was oversized.

Posted by on Jun 25, 2020

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5 out of 5
Everything was amazing checking in and out was a breeze the 2 pool's was an extra comfort and having the beach just about 3 minutes from your hotel room was the best thing ever

Posted by , from Philadelphia on Mar 16, 2020

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Comment from Hotel Management

Mar 25, 2020 by Alexis Chenet

Thank you for taking the time to share your recent stay experience. It sounds like you had a wonderful vacation and we're certainly glad to hear that the design of the hotel allowed you to fully relax. Should you travels bring you back to Miami we hope to welcome you back.

5 out of 5

Posted by on Jan 5, 2020

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5 out of 5

Posted by on Nov 29, 2019

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5 out of 5

Posted by on Nov 10, 2019

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5 out of 5
The staff was very friendly. I would definitely stay there again for the same rate.

Posted by on Oct 19, 2019

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2 out of 5
It has easy access to the beach. Rooms are too small, parking is valet only $45 per day, probably true for most hotels on Miami beach, but something to keep in mind. Also they have the entrance at a difficult spot with very small front area, going in and out is tricky. Guests are too loud, either partying or fighting late into night. Rest of the staff are very good, except for reception, didnt seem like they cared enough, came across as snobbish.

Posted by on Oct 15, 2019

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5 out of 5
I loved my ocean view on the 11th floor!! Can't say enough about it. Alexis, one of the managers was so helpful when she found out it was our 20th wedding Anniversary she put money towards are our room and we got Champagne. Easy access to the beach was an absolute plus!! The only bad thing was selection at the hotel restaurant! I would definitely stay here again and recommend it!!

Posted by on Sep 21, 2019

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About the The Confidante Miami Beach - in the Unbound Collection by Hyatt

Location 4041 Collins Ave, Miami Beach, FL 33140

Renovations + Closures

The following facilities or services will be unavailable from July 30 2020 to September 30 2020 (dates subject to change):

  • Spa

Property Features

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Cool off in one of the 2 outdoor swimming pools at The Confidante Miami Beach - in the Unbound Collection by Hyatt, and enjoy amenities like complimentary bicycles and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Parking is available for a fee. A complete renovation of The Confidante Miami Beach - in the Unbound Collection by Hyatt was completed in November 2016. Smoking is allowed in designated areas at this 4.5-star Miami Beach hotel.

  • 354 guestrooms or units
  • 14 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 1940
  • Bar by the pool
  • Coffee shop
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Miami Intl. Airport (MIA) (17.3 km / 10.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Confidante Miami Beach - in the Unbound Collection by Hyatt offers 354 accommodations with laptop-compatible safes and bathrobes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Miami Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11:00 AM.

Onsite Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Cafecito - Onsite coffee shop. Open daily.

The Backyard - This poolside restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Late night fare is available from room service (during limited hours).

Nearby Activities

2 outdoor swimming pools are on site along with a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Jet skiing nearby
  • Boat tours nearby
  • Marina nearby
  • Fitness classes on site
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per week (maximum USD 100 per stay)
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 39.90 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Concierge service
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 40 for adults, USD 10 and USD 25 for children (approximately)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per week (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Churchill Suites Crown
  • Churchill Suites Crown Condo
  • Churchill Suites Crown Condo Miami Beach
  • Confidante Hotel Miami Beach
  • Thompson Miami Beach Hotel
  • Confidante Hotel
  • Confidante Miami Beach
  • Confidante Unbound Collection Hyatt Hotel Miami Beach
  • Confidante Unbound Collection Hyatt Miami Beach
  • Confidante Unbound Collection Hyatt
  • The Confidante in the Unbound Collection by Hyatt

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.