4.3 out of 5

"The only issue I had with Eden Roc was when I went to check out on my last day they charged me a 'Resort Fee' of $21/day, unfortunately Travelocity ha ... " More

By a verified traveler on Fri 16 Feb 2018

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Hotel Description

At Eden Roc Resort Miami Beach you'll be 3.9 km (2.4 mi) from Lincoln Road Mall and 4.7 km (2.9 mi) from Art Deco Welcome Center. Highlights at this beachfront resort include 3 restaurants, 3 outdoor swimming pools, and a full-service spa.

Flat-screen TVs with cable channels are featured in all 418 rooms, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. Refrigerators and round-the-clock room service make in-room dining convenient. Nice touches to enhance your stay include rainfall showerheads, bathrobes, and designer toiletries. Free local calls, free bottled water, and in-room massages are also available.

A day of pampering at Spa at Eden Roc can include deep-tissue massages, detox wraps, and body wraps along with access to the sauna and spa tub. The restaurant, Nobu, is open for breakfast, brunch, lunch, and dinner. Nobu Lobby Bar is the resort's own lobby lounge, serving drinks along with light fare. Spend the day at the beach where you'll find cabanas, and enjoy the onsite marina and health club. 70000 square feet (6503 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Plus you'll find free WiFi in public areas, a spa tub, and a sauna. Buffet breakfast is available. There's also the convenience of valet parking.

Attractions within a 20-minute drive of this 4.5-star Mid Beach resort include Vizcaya Museum and Gardens and Lummus Park Beach.

Legendary Deluxe- King Bed Hotel View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Legendary Deluxe- Two Queen Beds Hotel View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Legendary Deluxe- King Bed Bay View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Legendary Deluxe- Two Queen Beds Bay View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Legendary Deluxe- King Bed Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Legendary Deluxe- Two Queen Beds Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Eden Roc Resort Miami Beach ratings based on 68 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5

Eden Roc, Resort Fee

Pros: The room was quiet. Clean hotel, overall everything was clean.
Cons: I was on a video conference the first 2 days, then I noticed I couldn't even play a Youtube video via the hotel WiFi,plz dont throttle next time.
Location: NO restaurants nearby, better get ready to use the Uber app!
The only issue I had with Eden Roc was when I went to check out on my last day they charged me a 'Resort Fee' of $21/day, unfortunately Travelocity had already charged me this fee! I called a few days before I arrived to Eden Roc and the person I spoke to said, "yes we see that you've already paid the fee, no additional charge will be required." Wrong! I was double charged and the issue is that Travelocity does not break down what you pay for, so I had no proof I had already paid. The girl behind the desk gave me an attitude as if I was looking for a discount, I stayed at a very expensive hotel and $119.70 is not going to break my bank account. The issue here is a lack of communication between the hotel and the travel site. Which the customer ends up paying the price for. Thank you Travelocity and Eden Roc for the double charge, a nice way to end my vacation.

Posted by , from New York on Feb 16, 2018

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Comment from Hotel Management

Feb 19, 2018 by Oliver Malik

Dear Jon, Thank you for writing about your recent stay with us. The feedback we receive from of all our guest is very valuable to us. Thank you for sharing all your concerns with us, and truly hope you give us the opportunity to better serve you in the future. Warm Regards, Oliver Malik

4 out of 5
I was very pleased with this hotel... please note: after 12:30pm the sun is hiddened by the large hotel so only the beach gets the sun. Also ask for a room that is NOT next door to the service room. This room is where housekeeping keeps there supplies and it’s very loud! The food is amazing!!!! BTW!!!!!

Posted by on Feb 11, 2018

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Comment from Hotel Management

Feb 12, 2018 by Oliver Malik

. I appreciate you bringing to my attention the issues you encountered during your stay with us. Rest assured I have spoken with the staff concerned, and we are taking the appropriate measures to address the problems you came across to avoid any future occurrences. I truly hope you give us the opportunity to better serve you in the future. Warm regards, Oliver Malik

5 out of 5

Great hotel overall

We visited while the hotel seemed to be having an event, however that did not take away from them offering great service and accommodation. Matthew assisted us with the checking in process and he was very helpful. There was one person that worked on the overnight shift that wasn’t too nice to us. I came down from my room at 1am and asked for the pool hours, his first response was it is only for hotel guest and it closes whenever the sun goes down. I wonder if it was the fact that I was black that triggered that response. The following night on my way to the boardwalk, I asked another gentlemen and he told me the pool closed at 9:30 pm. Very ironic. Other than the pool incident the hotel was great, checking in and out was very easy and I appreciated the fact that they accommodated us with late check out due to our late flight.

Posted by , from Brooklyn, NY on Jan 28, 2018

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Comment from Hotel Management

Jan 30, 2018 by Oliver Malik

Comments like yours motivate us to keep doing our best everyday to improve in all aspects and deliver the excellent service to our guests. Our best regards, Oliver Malik

5 out of 5

Staff ready to help in luxury setting by the beach

We had a comfortable convention. The food is very good and the staff is very friendly. Valet is fast and the beach is very very nice

Posted by , from California on May 21, 2017

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Comment from Hotel Management

May 23, 2017 by Oliver Malik.

Dear Carla Thank you very much for staying at Eden Roc Miami Beach and for sharing your review. We loved to have you with us, please visit us again any time soon. Warm regards, Oliver Malik

2 out of 5

There are much better places for the money...

Expected check-in was 3 p.m on New Years Eve leaving enough time for my better half to get ready for our 6 pm dinner reservation at Barton G. We were told house keeping was cleaning our room and it wasn't ready, we were told it would be a few minutes and was given champagne for our arrival. The female manager in front of me says aloud: "do not give him the room until the card clears"... feeling pretty disrespected I pulled out a multitude of available credit cards immediately to resolve whatever issue they were having... room was prepaid and incidentals were already on file, the female front desk manager treated me like I was insignificant... $1000/ night and one would think quality and timeliness would be guaranteed? Nope. How many gentlemen asked to help either one of us with our bags? None, I carried both of our bags to the front desk and was then greeted with an excuse as to why my room booked weeks in advanced wasn't ready. 5 p.m we were finally in a room that was "newly renovated" as an "upgrade"... the construction was very clear. Room 2053 had an amazing view however was not worth the rate or headache, the bathroom was not clean as to expect from this tier of a hotel, and there were marks all over the walls from older furniture? The free breakfast coupons didn't really make up for the horrendous customer service and forcing us to rush to dinner without showering or being able to enjoy ourselves. Never again.

Posted by , from Palm Beach on Jan 2, 2017

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5 out of 5

Stunning amazing and simple beautiful

The staff was amazing and everything about the hotel was beautiful

Posted by , from Atlanta on Oct 11, 2016

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Comment from Hotel Management

Oct 17, 2016 by Oliver Malik, Hotel Manager

Thank you for your recent stay! We hope to welcome you back again soon!

4 out of 5
Hotel was beautiful the staff was very amazing and very helpful Our room could have been a bit cleaner the best part of the resort were the pools and private beach access overall I loved it and would definitely stay there again

Posted by , from Ohio on May 25, 2016

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Comment from Hotel Management

Jun 1, 2016 by Management

Dear Guest, Thank you for taking the time to review us. We are very pleased to hear that overall you had a pleasant stay with us and look forward to welcoming you back soon.

4 out of 5

Beautiful hotel with great pool/beach access

Pros: Beach and pool access. Very friendly, courteous personnel
Cons: Mechanics of providing hot water when hotel is not at full capacity
Overall our stay was quite comfortable. The only issue was a lack of hot water for showering, which was attributed to technical issues. It never was fully repaired while we were there but we really did enjoy the hotel overall.

Posted by , from Nashville, IN on Jan 7, 2016

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4 out of 5
Good visit. Hotel was wonderful. Staff very helpful.

Posted by on Nov 10, 2015

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Comment from Hotel Management

Nov 15, 2015 by Liis Vilipson

We are delighted to hear you enjoyed your stay with us. Thank you for your kind words regarding our helpful staff. We look forward to welcoming you back!

4 out of 5

EdenRoc is truly a hidden gem on Miami Beach

Pros: Location, affordability, beautiful grounds, friendly staff, clean facilities. The rooms were large with stained glass, jacuzzi tub, and rain showers
Cons: EdenRoc deserves to have a stronger nightlife given its size, location and attractiveness, it's a no-brainer for their adult guests looking to party.
Location: Well, the major reasons why our group stayed at EdenRoc was it's locaton to Fountaine Blue, which is even more beautiful, with the best night club LIV
Despite the heavy equipment and machinery going for 12 hours a day in doing some massive upgrades to the hotel grounds, we were actually still able to enjoy our 4 days and 3 nights at EdenRoc without much interruption. The grounds were well maintained and always presentable, as well as, our rooms and balcony. We had an exceptional view of the property, as well as, the beach, which was directly accessible from the hotel grounds. We were able to enjoy ourselves without causing any complaints or having any ourselves(music and drinking of course). The food was delicious and the drinks were amazing, top shelf liquor in all mixed drinks(recommend requesting drink vouchers). Our only concern was the somewhat disorganization with the 3rd party parking company and for $42 bucks per day, you would be expecting a little more professionalism. We were compensated appropriately without much debate, for the hotel managerial staff thoroughly handled all of our issues. I would definitely give EdenRoc 4 out of 5 stars easily. It's a great family hotel, as well as, for couples and even for friends wanting to get away. It's in a great location, less than 10 minutes from the Isles and from Ocean Dr and South Beach. For someone that really did their homework, EdenRoc definitely gives a bang for your buck in experiencing Miami Beach in an affordable, yet stylish way.

Posted by , from Tampa, Fl on Sep 30, 2015

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About the Eden Roc Resort Miami Beach

Location 4525 Collins Ave, Miami Beach, FL 33140

Property Features

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Eden Roc Resort Miami Beach you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This Art Deco resort also offers a children's pool, a health club, and a spa tub. Parking is available for a fee. This 4.5-star Miami Beach resort is smoke free.

  • 418 guestrooms or units
  • 21 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 28 conference rooms
  • 70000 sq ft of conference space
  • 6503 sq m of conference space
  • Built in 1955
  • Bar by the pool
  • Coffee shop
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Free WiFi
  • Children's pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Valet parking (surcharge)


  • Airport: Miami, FL (MIA-Miami Intl.) (19.6 km / 12.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Eden Roc Resort Miami Beach offers 418 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Nobu - This restaurant serves breakfast, brunch, lunch, and dinner.

Splash Restaurant - This poolside restaurant serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Nobu Lobby Bar - This lobby lounge serves light fare only.

Starbucks - Onsite coffee shop.

24-hour room service is available.

Nearby Activities

The Eden Roc Miami Beach has three infinity edge pools and two hot tubs. Watersports abound on the beach, and personal watercraft,

parasails, kayaks, and catamarans are available for rent.

The fitness center is equipped with brand new cardio and weight equipment

from TechnoGym. The elliptical, treadmills, and bikes come complete

with integrated televisions and iPod connectivity.

The hotel's marina is located on the Intracoastal Waterway. Boat

rentals, cruises, and deep-sea fishing excursions are available

(surcharge). A three-mile boardwalk ideal for jogging or walking

borders the beach. Golfers enjoy the 18-hole Miami Beach Golf Course,

one mile away.

The recreational activities listed below are available either on site or

near the hotel; fees may apply.

  • Free bicycles on site
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Volleyball on site
  • Skydiving nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Rowing or canoeing on site
  • Fitness classes on site
  • Personal motorized watercraft on site
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

Spa at Eden Roc, the full-service onsite spa, offers massages, facial and body treatments, beauty services such as hair styling, manicures and pedicures, and other treatments.

Guests under 16 are not allowed in the spa. Advanced reservations are required for treatments.

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 16
  • Reflexology
  • Detoxification wrap
  • Massages


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Minimum check-in age is 18


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!


  • Pets: USD 100 per accommodation, per stay
  • Maximum 1 per room (weight limit: 40 lb)


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • 24-hour check-in
  • Please note, some room types at this property are not available when booking a stay with children.


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per day
  • Resort fee: USD 21 per accommodation, per night

The resort fee includes:

  • Beach loungers
  • Fitness/yoga classes
  • Internet access
  • Phone calls
  • In-room bottled water
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 28 and USD 32 for adults, USD 0 and USD 32 for children (approximately)
  • Valet parking fee: USD 44.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eden Miami Beach
  • Eden Roc
  • Eden Roc Hotel
  • Eden Roc Hotel Miami Beach
  • Eden Roc Miami Beach
  • Miami Beach Eden Roc
  • Roc Eden
  • Roc Miami Beach
  • Eden Roc, a Renaissance Beach Hotel Miami Beach
  • Eden Roc, a Renaissance Beach Resort And Spa
  • Miami Beach Renaissance
  • Renaissance Miami Beach
  • Eden Roc Resort Miami Beach
  • Eden Roc Resort

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.