4.5 out of 5

"My experience was very nice. The room was a perfect size, bathroom is huge, room is super clean. One thing about it is I didn't know a $75 security de ... " More

By a verified traveler on Sat 12 Dec 2015

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Hotel Description

A luxury stay in the heart of Miami awaits you at Conrad Miami. You'll be 2.5 km (1.5 mi) from Vizcaya Museum and Gardens and 1.4 km (0.9 mi) from Miami Convention Center. Highlights at this family-friendly hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

You can enjoy LCD TVs with digital channels, and all 319 rooms feature free WiFi, free wired Internet, and iPod docks. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include soaking tubs and bathrobes. DVD players, room service, and separate bathtubs and showers are also available.

A day of pampering at The Spa at Conrad can include massages, aromatherapy, and hydrotherapy along with access to the sauna and spa tub. The restaurant, Atrio, is open for breakfast, brunch, lunch, and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the 2 outdoor tennis courts, 24-hour fitness center and spa tub plus access to mountain biking. Business travelers can take advantage of meeting rooms, a business center, and limo/town car service. Plus you'll find free WiFi in public areas, a sauna, and a coffee shop/café. Buffet breakfast is available daily between 7 AM and 10:30 AM. There's also the convenience of valet parking.

This 4.5-star Brickell hotel is 2.6 km (1.6 mi) from Patricia And Phillip Frost Museum Of Science and 3.7 km (2.3 mi) from PortMiami.

2 Double Beds Deluxe Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$160 per night

King Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Deluxe Bayview

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Doubles Deluxe Bayview

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Condo, 2 Bedrooms, Bay View

Bed Count 2 King Beds Maximum Occupancy 4 Max

Condo, 1 Bedroom, Bay View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Conrad Miami ratings based on 12 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0
5 out of 5

Perfect hotel

My experience was very nice. The room was a perfect size, bathroom is huge, room is super clean. One thing about it is I didn't know a $75 security deposit was needed as you stay but other then that, room was excellent.

Posted by on Dec 12, 2015

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5 out of 5

All of the staff was was so friendly & helpful for such a sophisticated hotel.

Pros: Close restaurants, Free Internet, Quiet
The Hotel is above & below a high-rise office building, so the lobby is on the 25th floor & the Concierge & car pick-ups are on the first floor. Rooms are above & below the lobby. Once you figure out how to take 2 elevators up & down, it's a bit less confusing. Room (a double) was quite roomy, & bathroom was huge, w/ separate tub & separate glassed-in shower. Large sink counter-top. The towels were longer than me! Wonderfully comfortable beds. Newspaper at door in A.M. In-room dining was very nice, served by friendly waiter w/ a fresh flower on the table & a heating box below to keep entree warm while eating your salad/appetizer. As with every other hotel room, the lighting could be brighter. One particular young lady at the Concierge desk was won- derful - so helpful. A chosen tour picked me up at the Hotel. Valet parking is $45 a day but what was nice was that you could park your own car in their lot for $25 for 24 hours. If you don't take car in & out each day this is the way to go. If you do take car out, you're re-ticketed each time & it would cost less to valet. (All parking is plus taxes). Hotel is in Financial District & there are some restaurants down there, but not much else to do. It overlooks the bay, which is beautiful.

Posted by , from Los Angeles, CA. on Apr 13, 2011

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5 out of 5

This hotel was well located for my needs.

Pros: Close restaurants
Cons: No free Internet
This hotel is excellent for downtown. The staff is very friendly and helpful with all needs in the room and front desk. I would stay here again.

Posted by , from Little Rock, AR on Feb 17, 2011

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5 out of 5

Excellent Overall

Stayed in mid January, 2010. I see the complaints about the staff, and our experience was quite the opposite. Outstanding service and accommodating us seemed their first priority. Everyone we crossed paths with met us with smiles and greetings. The room was in excellent condition, sliding glass door to the small balcony overlooking the bay and south. Parking is an issue, but only because it's expensive. It is actually a very easy walk to several very nice restaurants and there are places within only a few minutes' hike that are on the water. I booked by phone and got the same rate as advertised on line. The clerk asked if there was a special occasion and I mentioned there was a birthday in our party. She asked if there were any special requests and I told them it'd be nice if we could get a bottle of our favorite wine in the room for us. I got transferred to the Concierge (Richard) who put me on hold while he called Guest Services to see if the restaurant had that particular wine. He answered that sadly they did not have exactly what we wanted. I asked him to tell me what they did have so I could choose and he told me that the Guest Services fellow would GO SHOPPING to find it. It was there when we arrived, along with a complimentary Champagne. How do you beat that?

Posted by on Mar 16, 2010

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2 out of 5

Horrible Customer Service

I paid for the room on travel website and the hotel billed my debit card anyway. I had to call to fix the problem but by that time I had NSF fees from my bank for being overdrawn. They took care of it but I got billed AGAIN 3 weeks later...and AGAIN, it created NSF fees from my bank. They apologized again but blamed travel website for the mistake. I asked them if they are going to reimburse me for the NSF charges and offer me a complimentary room for my trouble. They said no!

Posted by on Nov 11, 2009

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4 out of 5

Nice hotel for business needs

Very nice hotel for businesses needs. Nice rooms. Do not book room directly with the hotel. After my business meetings I wanted to stay an additional night. I went to the front desk to arrange this and the price increase was enormous. If you book through online travel the room rate is much much cheaper than booking direclty with the hotel. Not a lot to do around the area, but South Beach is only 15 minutes away. It is hard to get a spot to lay out at the pool. Seating is very limited. Would stay there again for business purposes only.

Posted by on Feb 26, 2008

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5 out of 5

good place

Traveled with 2 kids and wife. Not quite as nice as the Conrad Chicago. Fantastic pool which is perfect for lap swimmers and family. Great tennis courts, and bar. You should upgrade to suite if there are more than 2 people.

Posted by on Jan 15, 2008

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5 out of 5

excellent property!

My husband and I stayed at Conrad Miami with another couple during the weekend before Labor Day and the hotel was excellent. Clean spacious room, large pool (although it closes too early), attentive service, I'd stayed at Conrad Miami again without hesitation. My only quips about the property: the pool closes too early (closes at sunset basically and its only because its in a separate building from the main building) and the parking situation (but I suppose that's everywhere in Miami - they make you feed meters until 12midnight everywhere at a rate of $* per hour) - you are forced to utilize valet parking. The hotel is not in Miami Beach (where the action is at) but its quiet, which is what you want to return to after a night out in South Beach. Lovely amenities including MOLTON BROWN toiletries, turn down service. If you are get a room with a bay view - its gorgeous at night (we didn't get that - we got city view so all we saw is construction. South Beach is a quick 10 minute ride away on the causeway. Whatever you do, do not rent a scooter from STAR SCOOTERS on 6th Street between Washington and Collins. We had so many problems with them (bad customer service, rude, disrespectful to customers, in general, just very unprofessional, dodge-y) and the worse part-they were recommended by the hotel. I advised the hotel about their recommendation and they were pretty quick to make things up to me. Although I did expect a bit more than a 6 pack and some plantain chips to make things right with me. I mean I felt like I was going to need the Miami Police! (but hey they tried) All in all - excellent place. i mean it !

Posted by on Sep 10, 2007

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5 out of 5

The perfect downtown hotel

The hotel is great, even when they are working on a few structural changes that can produce few inconveniences. But staff is outstanding and complete a perfect package.\nFor a downtown hotel (not close to beaches) it?s the perfect place.\n

Posted by on Aug 13, 2007

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5 out of 5

Amazing Service

The staff at the Conrad catered to our every desire with a smile. The rooms were luxurious and spacious and the bathrooms were large. If you're on vacation, there isn't a lot to do around the hotel but the excellent staff helps you find where you need to go. One note, parking is not included in the rate and can be more than $20 a day, so be sure to ask if you'll have a car.

Posted by on Jun 6, 2007

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Property Features

Conrad Miami offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center, limo/town car service, and meeting rooms are available. A spa tub, a 24-hour fitness center, and a sauna are also featured at the luxury Conrad Miami. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Miami hotel.

  • 1 building
  • 319 guestrooms or units
  • 36 levels
  • 12 conference rooms
  • Built in 2004
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Miami, FL (MIA-Miami Intl.) (15.3 km / 9.5 mi)
  • Metro station: Financial District Metromover Station (0.1 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Conrad Miami offers 319 air-conditioned accommodations with iPod docking stations and DVD players. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium digital channels, first-run movies, and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Deep soaking tub
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • DVD player
  • Espresso maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Atrio - This restaurant serves breakfast, brunch, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

The Rooftop is located poolside and includes private cabanas, a spa tub, tennis courts, and views of the city and Biscayne Bay.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Tennis lessons on site
  • Skydiving nearby
  • Windsurfing nearby
  • Mountain biking on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

The Spa at Conrad features 10 treatment rooms and offers a variety of personalized skin and body therapies. A 24-hour fitness center is adjacent to the spa.

  • Number of treatment rooms 10
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 12
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD $40 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD $27+ TAX for adults and USD 14+tax for children (approximately)
  • Fee for wired Internet in public areas: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 28 per day
  • Valet parking fee: USD 38 per day (in/out privileges)
  • Early check-in fee: USD 150.00
  • Late check-out fee: USD 150.00
  • Rollaway bed fee: USD $40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.